Likelihood to Recommend Flexport changed the way we looked at importing. Prior to Flexport, importing was a bit of a black box, with low transparency which meant adding a buffer to shipment times to account for unforeseen delays. Historically we had inboxes full of documents with no roll-up view. Now we have a roll-up view, and visibility to underlying documents should we ever need them.
Read full review If you need to keep your float and drivers tracked all time, knowing where they are and what would be the estimated times for arrivals to shipping, delivery locations, and any other place, then Project 44 can give you all of these and even more in just one single application.
Read full review Pros Real time visualization of importing status. Dedicated staff members on the back end who genuinely care about doing good work. Native reporting dashboard. Search function for all historical shipments. Read full review GPS tracking, provides accurate information where the drivers are. ELD connection, it can connect to any truck's computer. Road information, it can provide with information about the road conditions. Read full review Cons Occasionally we're asked to provide duplicate information (HTS codes, or documentation). Read full review Consistency: We have been struggling with the application. User friendly application: Needs an improvement for elderly people. Light Dark mode: They should provide a dark mode because drivers use to work during the nights. Read full review Support Rating Support teams are fantastic. I've been lucky enough to meet teams from NY, LA and HK offices. They have prioritized building a culture of talented and energetic people who push projects and tasks forward. They don't sit back and wait for things to happen they're constantly pushing things forward to be on time with all information organized and ready.
Read full review Alternatives Considered Historically we worked with and agent who and did not have a software platform like Flexport. We made the decision to test volume, and they quickly earned the rest of our business. The on boarding process was easy, pricing was competitive and the product delivered in every way we were promised.
Read full review It gives you a ton of options and nice features that are always innovative, never gets behind, and the technology is up to date. That is a strong point because it receives updates all the time and the app almost never crashes, instead it provides you with also constant assistance from their Help team.
Read full review Return on Investment Increase in confidence and visibility into shipping timeline. Increased historical data access, trending and reporting. Read full review Accuracy: We have been struggling with several apps, but P44 can show us exactly what we need to see, locations. ETA: P44 is able to calculate estimated time of arrival, and that's nice. ELD: It can connect to trucks computer, and that helped us a lot. Read full review ScreenShots