Flexport vs. Prophesy Dispatch

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Flexport
Score 8.0 out of 10
N/A
Flexport in San Francisco offers a freight forwarding solution via its eponymous platform, designed to bring visibility, analytics, and collaboration to large shipping operations.N/A
Prophesy Dispatch
Score 10.0 out of 10
N/A
Prophesy Trucking Dispatch Software supports Fleet Management and is the central solution for managing every part of a growing trucking or truck brokerage operation. Users will never have to enter data twice, as all critical information flows in real time throughout every part of the user's business.N/A
Pricing
FlexportProphesy Dispatch
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
FlexportProphesy Dispatch
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
FlexportProphesy Dispatch
Top Pros

No answers on this topic

User Ratings
FlexportProphesy Dispatch
Likelihood to Recommend
10.0
(1 ratings)
10.0
(1 ratings)
Support Rating
9.0
(1 ratings)
10.0
(1 ratings)
User Testimonials
FlexportProphesy Dispatch
Likelihood to Recommend
Flexport
Flexport changed the way we looked at importing. Prior to Flexport, importing was a bit of a black box, with low transparency which meant adding a buffer to shipment times to account for unforeseen delays. Historically we had inboxes full of documents with no roll-up view. Now we have a roll-up view, and visibility to underlying documents should we ever need them.
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Korber Supply Chain (formerly HighJump)
Although we are a small carrier (20 trucks with two people who dispatch during the same hours), Prophesy would be even more powerful with a slightly larger company that has multiple dispatchers that need to share information without being physically together. Multiple-office locations or companies that have employees working remotely would do well with Prophesy.
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Pros
Flexport
  • Real time visualization of importing status.
  • Dedicated staff members on the back end who genuinely care about doing good work.
  • Native reporting dashboard.
  • Search function for all historical shipments.
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Korber Supply Chain (formerly HighJump)
  • Scheduling of drivers and loads.
  • Integration with third-party applications.
  • Driver management.
  • Equipment management.
  • Operational accounting functions.
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Cons
Flexport
  • Occasionally we're asked to provide duplicate information (HTS codes, or documentation).
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Korber Supply Chain (formerly HighJump)
  • Reports - the sheer number can overwhelm new users.
  • Fuel report uploads.
  • Mobile communications need a dedicated PC.
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Support Rating
Flexport
Support teams are fantastic. I've been lucky enough to meet teams from NY, LA and HK offices. They have prioritized building a culture of talented and energetic people who push projects and tasks forward. They don't sit back and wait for things to happen they're constantly pushing things forward to be on time with all information organized and ready.
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Korber Supply Chain (formerly HighJump)
The technical support individual we normally work with is professional, proficient, effective, responsive, and understandable which are all unusual traits with techincal support individuals.
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Alternatives Considered
Flexport
Historically we worked with and agent who and did not have a software platform like Flexport. We made the decision to test volume, and they quickly earned the rest of our business. The on boarding process was easy, pricing was competitive and the product delivered in every way we were promised.
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Korber Supply Chain (formerly HighJump)
The two most important features for us when deciding which provider to use were integration with third-party software and ease of scheduling drivers and matching with loads. Prophesy, for the money, excelled in both areas over the other systems we reviewed, some of which are not listed. The professionalism of the sales rep also set a tenor for the company he represents
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Return on Investment
Flexport
  • Increase in confidence and visibility into shipping timeline.
  • Increased historical data access, trending and reporting.
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Korber Supply Chain (formerly HighJump)
  • Increased detention claim success by 70-80%.
  • 100% success rate in meeting resource maintenance target.
  • Decreased receivables by three days.
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