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Flexport vs. Prophesy Dispatch

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Flexport

    Score8 out of 10
    N/AFlexport in San Francisco offers a freight forwarding solution via its eponymous platform, designed to bring visibility, analytics, and collaboration to large shipping operations.N/A

    Prophesy Dispatch

    Score10 out of 10
    N/AProphesy Trucking Dispatch Software supports Fleet Management and is the central solution for managing every part of a growing trucking or truck brokerage operation. Users will never have to enter data twice, as all critical information flows in real time throughout every part of the user's business.N/A
    Pricing
    FlexportProphesy Dispatch
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    FlexportProphesy Dispatch
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    User Ratings
    FlexportProphesy Dispatch
    Likelihood to Recommend
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    Support Rating
    9.0
    (1 ratings)
    10.0
    (1 ratings)
    User Testimonials
    FlexportProphesy Dispatch
    Likelihood to Recommend
    Flexport
    Flexport changed the way we looked at importing. Prior to Flexport, importing was a bit of a black box, with low transparency which meant adding a buffer to shipment times to account for unforeseen delays. Historically we had inboxes full of documents with no roll-up view. Now we have a roll-up view, and visibility to underlying documents should we ever need them.
    Incentivized
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    Korber Supply Chain (formerly HighJump)
    Although we are a small carrier (20 trucks with two people who dispatch during the same hours), Prophesy would be even more powerful with a slightly larger company that has multiple dispatchers that need to share information without being physically together. Multiple-office locations or companies that have employees working remotely would do well with Prophesy.
    Incentivized
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    Pros
    Flexport
    • Real time visualization of importing status.
    • Dedicated staff members on the back end who genuinely care about doing good work.
    • Native reporting dashboard.
    • Search function for all historical shipments.
    Incentivized
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    Korber Supply Chain (formerly HighJump)
    • Scheduling of drivers and loads.
    • Integration with third-party applications.
    • Driver management.
    • Equipment management.
    • Operational accounting functions.
    Incentivized
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    Cons
    Flexport
    • Occasionally we're asked to provide duplicate information (HTS codes, or documentation).
    Incentivized
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    Korber Supply Chain (formerly HighJump)
    • Reports - the sheer number can overwhelm new users.
    • Fuel report uploads.
    • Mobile communications need a dedicated PC.
    Incentivized
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    Support Rating
    Flexport
    Support teams are fantastic. I've been lucky enough to meet teams from NY, LA and HK offices. They have prioritized building a culture of talented and energetic people who push projects and tasks forward. They don't sit back and wait for things to happen they're constantly pushing things forward to be on time with all information organized and ready.
    Incentivized
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    Korber Supply Chain (formerly HighJump)
    The technical support individual we normally work with is professional, proficient, effective, responsive, and understandable which are all unusual traits with techincal support individuals.
    Incentivized
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    Alternatives Considered
    Flexport
    Historically we worked with and agent who and did not have a software platform like Flexport. We made the decision to test volume, and they quickly earned the rest of our business. The on boarding process was easy, pricing was competitive and the product delivered in every way we were promised.
    Incentivized
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    Korber Supply Chain (formerly HighJump)
    The two most important features for us when deciding which provider to use were integration with third-party software and ease of scheduling drivers and matching with loads. Prophesy, for the money, excelled in both areas over the other systems we reviewed, some of which are not listed. The professionalism of the sales rep also set a tenor for the company he represents
    Incentivized
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    Return on Investment
    Flexport
    • Increase in confidence and visibility into shipping timeline.
    • Increased historical data access, trending and reporting.
    Incentivized
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    Korber Supply Chain (formerly HighJump)
    • Increased detention claim success by 70-80%.
    • 100% success rate in meeting resource maintenance target.
    • Decreased receivables by three days.
    Incentivized
    Read full review
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