TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Float Resource Management

    Score6.2 out of 10
    N/AFloat is a resource management software that helps users to keep projects profitable, workloads sustainable, and distributed teams in sync. It offers a live view of a team’s capacity, utilization rates, and skills so that users can assign the best person for the job and keep project work on track.

    $6

    per month per user

    Upland PSA

    Score5.8 out of 10
    N/AUpland PSA helps professional services teams grow their business.

    $15

    per month

    Pricing
    Float Resource ManagementUpland PSA
    Editions & Modules
    Starter
    $6
    per month per user
    Pro
    $10
    per month per user
    Enterprise
    Contact Sales
    No answers on this topic
    Offerings
    Pricing Offerings
    Float Resource ManagementUpland PSA
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Float Resource ManagementUpland PSA
    Small Businesses
    When I Work
    Score6.5 out of 10
    Autotask PSA
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    Medium-sized Companies
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    Workday Professional Services Automation
    Score8.2 out of 10
    Enterprises
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    Planview AdaptiveWork
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Float Resource ManagementUpland PSA
    Likelihood to Recommend
    10.0
    (1 ratings)
    6.0
    (11 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.0
    (6 ratings)
    Usability
    10.0
    (1 ratings)
    8.0
    (1 ratings)
    Support Rating
    10.0
    (1 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Float Resource ManagementUpland PSA
    Likelihood to Recommend
    Pixel Paddock, LLC (Float)
    I would definitely recommend everyone to use Float, It's easy and friendly to use. Performance-wise as well it is great. Really helps in streamline and scheduling resources and their utilization. Its reporting feature is great, Shows all projects for a particular resource or all resources for a particular project. It's a go-to tool for management.
    Incentivized
    Read full review
    Upland Software
    We have discovered over the last few years using Tenrox that we could adapt our needs or processes to fit in the Tenrox box rather than adapting Tenrox to fit in ours completely. I feel like Tenrox would be better suited for a company that has fewer clients and projects over the course of a year, as well as fewer users. We have approximately 350 clients, 21,077 projects in Tenrox at this exact moment (we close projects as we can), 188 active users currently, and 415,635 tasks (some of course assigned to now closed projects).
    With this much information hosted through the Tenrox cloud server, we experience increased lag time frequently. This causes a lot of unwanted rejection towards Tenrox in our company.
    Incentivized
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    Pros
    Pixel Paddock, LLC (Float)
    • Assigning task
    • Maintaining Holidays
    • Reports on Project or resource
    Incentivized
    Read full review
    Upland Software
    • We love that our timesheets are pre-populated with all our employee's assigned contracts and we get to control what is on their timesheet as far as funder and contract codes.
    • Tenrox did very well with our integration and getting a timesheet that exports well with our payroll provider.
    • Tenrox has a great email reminder system for when people need to submit or approve timesheets.
    Incentivized
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    Cons
    Pixel Paddock, LLC (Float)
    • More mobile friendly
    • Scrolling through x and y dimension is bit confusing
    • I have been using Float for a long time and no more cons I can think of.
    Incentivized
    Read full review
    Upland Software
    • Tax calculation per state tax rules. Tenrox's current capabilities relative to tax codes is extremely limited and we have to do several time-consuming work-arounds in order to apply the tax as needed for our business. What is particularly frustrating about this aspect is that our need is based on tax laws and codes set by states and I feel a financial system should be able to sufficiently structure for legally-defined tax codes.
    • Tenrox Project Planning add-on module. This portion of the system has never worked as seamlessly as you would assume given they were designed to work together. We've run in to many bugs and just oddities over the years. It's very finicky in my experience. We only use TPP for a small portion of our projects - those being our smaller or need to have huge task lists per client naming requirements.
    • (The bad that became the good!) In the past, we have had significant customer-service challenges with Tenrox and then Upland, however over the past several months we have noticed a marked change in this. If we had not previously experienced issues with the customer service, I would not have any issue with the level of service that we are currently receiving. Given the history, I am cautiously optimistic that our current level of customer service will continue. I think our service concerns finally reached the 'right' people and I am reasonably confident the positive changes are here to stay!
    Incentivized
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    Likelihood to Renew
    Pixel Paddock, LLC (Float)
    No answers on this topic
    Upland Software
    I am not in charge of renewing the Tenrox contract. However, if it was up to me, I would renew in a heartbeat. Tenrox is an asset to our organization and it keeps us focused. I am not aware of other products similar to Tenrox that provide the depth that they do.
    Read full review
    Usability
    Pixel Paddock, LLC (Float)
    Float is great for Project management and resource management. It is helping us work more effectively. It's a great planning tool. Smooth to understand and start working on. It has great integration with Slack, Google calendar. It has made Assigning and scheduling very easy for future projects with time management. Reporting is very easy and data extraction is too. It is also good in monitoring weekly/monthly and quarterly allocation of resources
    Incentivized
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    Upland Software
    I feel like if the user interface could combine time and expense for users to be entered on one screen rather than two completely separate locations it would greatly improve usability. If the expense entry process could be improved completely, it would greatly improve the usability as well. Everything else within Tenrox, makes everything very user friendly.
    Incentivized
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    Support Rating
    Pixel Paddock, LLC (Float)
    Float helps in planning upcoming projects and helps in availability management for the resource to be able to assign. The creation of resources with roles helps in assigning and formulation a proper team for a project. It shows us the capacity and work hours of resources and helps us in leave management as well as scheduling time off. Teams utilization is been made very convenient by this tool.
    Incentivized
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    Upland Software
    The support team is always very helpful and strives to ensure they have met your needs and corrected your issues in a timely manner. If they need more information or cannot recreate the issue themselves, then they will follow-up to gather the necessary data themselves. They are constantly striving to meet the needs of all users and understand so many different industries and types of environments out there, it is very impressive.
    Incentivized
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    Implementation Rating
    Pixel Paddock, LLC (Float)
    No answers on this topic
    Upland Software
    The main thing with implementation is to make sure you have taken full advantage of the "sandbox testing" site that Tenrox provides to you during development. Try out every scenario you can think of, have other people enter information if needed, so that you can make sure you have not missed any big items. If you have the opportunity, roll out implementation to small groups of users. Depending on how your company is set up, I would choose groups that are not all in the same department so that you can address questions across all areas before adding in more users in the next wave of implementation.
    Incentivized
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    Alternatives Considered
    Pixel Paddock, LLC (Float)
    No answers on this topic
    Upland Software
    The Tenrox software looks and feels older and is not as user friendly! Harvest, for example, is an upgraded version that is easier to track and compile. This is what I'm comparing it to and it's not even close! We only selected Tenrox because it was cheaper and we had a connection in the company with someone at Tenrox to use that platform. We are currently looking for a change.
    Incentivized
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    Return on Investment
    Pixel Paddock, LLC (Float)
    • Float supports many integration
    • Easy to assign and divide tasks
    • Great project planning tool
    Incentivized
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    Upland Software
    • Tracking, tracking, tracking. It keeps the data we need and gives us the ability to look at it in countless different ways with just a few clicks, which is a big time saver. Without Tenrox, we would definitely have to increase our headcount in order to accomplish billing and payroll.
    • We recently were able to automate a huge portion of business that was still (yes, still in 2014!) being managed out of an Excel spreadsheet. We experienced a great deal of resistance to the change with our own employees, however now that we have it going we have cleaned up our invoicing and impressed the highest-financial officer for two consecutive months - our first/only two months billing directly from Tenrox for that group.
    • A newer development for our team - Some client managers in the other divisions our company have begun to look at what we are able to do with Tenrox and our other primary system and get some of their work moved over to our group. This is great and is giving us new opportunities - we will likely need to increase the headcount of our admin. team, but for a good reason (too much work coming our way!).
    Incentivized
    Read full review
    ScreenShots