Floship is a logistics technology company that provides end-to-end global fulfillment and logistics solutions for eCommerce brands and large-scale crowdfunding campaigns, offering cross-border logistics, with international warehousing, global shipping and returns management, and multi-brand management.
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Stamps.com
Score9.3 out of 10
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Stamps.com, now from Auctane (the company rebranded December 2021) provides the functions of the Post Office right on a desktop. From postage stamps to shipping labels, from First Class Package Service to Priority Mail, Stamps.com enables users to print and manage postage.
$17.99
per month 1 user access
Pricing
Floship
Stamps.com
Editions & Modules
No answers on this topic
Pro
$17.99
per month One user with a single access location.
Premier
$24.99
per month Multiple (3) users at a single access location.
I feel you should AVOID FLOSHIP AT ALL COSTS - in my experience, we have a USD 137,978 loss and counting; they have charged my card for $10,000+ without consent multiple times. I personally recommend AVOIDING THEM AT ALL COSTS. I was originally approached by Floship to provide fulfillment services for a Kickstarter campaign. After being provided a full cost simulation and in-person advice, it was my experience that all support disappeared once fulfillment should have begun. In my experience, our clients have been severely inconvenienced through ineffective and late shipping practices. I feel we have burned a significant amount of time and money in correcting this; to the extent that we will look forward to just shipping ourselves and/or using better alternatives such as Easyship in the future. I feel they do not provide any visibility to their costs which I believe are entirely inflated (e.g. more than $50 USD quoted as import tax for a $3 shipment). It is my experience that they need to provide receipts for their services charged. [...] In my experience, having not dealt with Floship for several months, they have now attempted to charge a card we removed from their website. I believe this implies that they keep your payment details stored separately and record your CVV and other sensitive information. I have since canceled the card since they haven't stopped, and we do not owe them any money. [...] I feel that Floship's complete hostility at the suggestion of any wrongdoing indicates the awful experience I feel you will also have if you work with them. It is also my belief that their responses do not attempt to address our concerns [...]. I feel our prior requests for support, transparency regarding postage receipts, and general work orders have been largely ignored until I spoke out publicly. [...]
It is extremely convenient to be able to print postage from your desk in a snap of a finger. The main issue I encounter is when you work in an office with several employees, you have the possibility of being kicked off if there are too many people logged in at once
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
I believe that all costs were hidden with 0 visibility. For example, I was charged a 3% transaction fee and 3% card fee with no other payment options. Shipping costs are provided to you up to 3 months later, but in my experience, no receipts are provided.
I feel that customer service is non-existent. In my experience, my emails went unanswered unless they are actively soliciting.
In my experience, additional services such as pick packing inflate costs drastically making our costs 60% underquoted.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Stamps.com is extremely user friendly. They provide a well laid-out platform allowing you to easily maneuver through the site allowing you easy access to manage your shipping and all invoices. It's extremely easy to add money in the account, the software integrates with so many products, adding postage seamlessly.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Although Pitney Bowes offers more postage carriers than Stamps.com, Stamps.com provides a more simpler interface. If you mostly ship via UPS or USPS, Stamps.com ultimately seems to provide a more cost efficient option for your postage which in the long run can save your business more money
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
