What users are saying about
25 Ratings
3 Ratings
25 Ratings
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Score 9.3 out of 100
3 Ratings
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Score 9 out of 100

Feature Set Ratings

    Sales Force Automation

    9.2

    FollowUp CRM

    92%

    PlanHub

    Feature Set Not Supported
    N/A
    Followup CRM ranks higher in 9/9 features

    Customer data management / contact management

    9.7
    97%
    18 Ratings
    N/A
    0 Ratings

    Workflow management

    9.3
    93%
    16 Ratings
    N/A
    0 Ratings

    Territory management

    9.2
    92%
    13 Ratings
    N/A
    0 Ratings

    Opportunity management

    9.2
    92%
    15 Ratings
    N/A
    0 Ratings

    Integration with email client (e.g., Outlook or Gmail)

    9.0
    90%
    14 Ratings
    N/A
    0 Ratings

    Contract management

    9.5
    95%
    16 Ratings
    N/A
    0 Ratings

    Quote & order management

    9.0
    90%
    12 Ratings
    N/A
    0 Ratings

    Interaction tracking

    9.0
    90%
    15 Ratings
    N/A
    0 Ratings

    Channel / partner relationship management

    9.0
    90%
    13 Ratings
    N/A
    0 Ratings

    Customer Service & Support

    9.1

    FollowUp CRM

    91%

    PlanHub

    Feature Set Not Supported
    N/A
    Followup CRM ranks higher in 3/3 features

    Case management

    9.2
    92%
    14 Ratings
    N/A
    0 Ratings

    Call center management

    8.5
    85%
    11 Ratings
    N/A
    0 Ratings

    Help desk management

    9.7
    97%
    12 Ratings
    N/A
    0 Ratings

    Marketing Automation

    9.1

    FollowUp CRM

    91%

    PlanHub

    Feature Set Not Supported
    N/A
    Followup CRM ranks higher in 2/2 features

    Lead management

    9.0
    90%
    14 Ratings
    N/A
    0 Ratings

    Email marketing

    9.2
    92%
    11 Ratings
    N/A
    0 Ratings

    CRM Project Management

    9.0

    FollowUp CRM

    90%

    PlanHub

    Feature Set Not Supported
    N/A
    Followup CRM ranks higher in 3/3 features

    Task management

    9.3
    93%
    16 Ratings
    N/A
    0 Ratings

    Billing and invoicing management

    8.4
    84%
    8 Ratings
    N/A
    0 Ratings

    Reporting

    9.3
    93%
    15 Ratings
    N/A
    0 Ratings

    CRM Reporting & Analytics

    9.3

    FollowUp CRM

    93%

    PlanHub

    Feature Set Not Supported
    N/A
    Followup CRM ranks higher in 3/3 features

    Forecasting

    9.4
    94%
    11 Ratings
    N/A
    0 Ratings

    Pipeline visualization

    9.2
    92%
    15 Ratings
    N/A
    0 Ratings

    Customizable reports

    9.3
    93%
    15 Ratings
    N/A
    0 Ratings

    Customization

    8.8

    FollowUp CRM

    88%

    PlanHub

    Feature Set Not Supported
    N/A
    Followup CRM ranks higher in 4/4 features

    Custom fields

    9.2
    92%
    12 Ratings
    N/A
    0 Ratings

    Custom objects

    8.4
    84%
    9 Ratings
    N/A
    0 Ratings

    Scripting environment

    8.8
    88%
    10 Ratings
    N/A
    0 Ratings

    API for custom integration

    8.8
    88%
    9 Ratings
    N/A
    0 Ratings

    Security

    9.2

    FollowUp CRM

    92%

    PlanHub

    Feature Set Not Supported
    N/A
    Followup CRM ranks higher in 2/2 features

    Single sign-on capability

    9.3
    93%
    14 Ratings
    N/A
    0 Ratings

    Role-based user permissions

    9.0
    90%
    13 Ratings
    N/A
    0 Ratings

    Social CRM

    8.7

    FollowUp CRM

    87%

    PlanHub

    Feature Set Not Supported
    N/A
    Followup CRM ranks higher in 2/2 features

    Social data

    9.0
    90%
    8 Ratings
    N/A
    0 Ratings

    Social engagement

    8.4
    84%
    7 Ratings
    N/A
    0 Ratings

    Integrations with 3rd-party Software

    8.1

    FollowUp CRM

    81%

    PlanHub

    Feature Set Not Supported
    N/A
    Followup CRM ranks higher in 2/2 features

    Marketing automation

    8.3
    83%
    9 Ratings
    N/A
    0 Ratings

    Compensation management

    7.8
    78%
    8 Ratings
    N/A
    0 Ratings

    Platform

    7.2

    FollowUp CRM

    72%

    PlanHub

    Feature Set Not Supported
    N/A
    Followup CRM ranks higher in 1/1 features

    Mobile access

    7.2
    72%
    9 Ratings
    N/A
    0 Ratings

    Construction Project & Field Management

    FollowUp CRM

    Feature Set Not Supported
    N/A
    8.4

    PlanHub

    84%
    PlanHub ranks higher in 7/7 features

    Plan distribution & viewing

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Photo documentation

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Jobsite reports

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Document sharing

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    RFI tools

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Collaboration & approvals

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    As-built drawings

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Estimating

    FollowUp CRM

    Feature Set Not Supported
    N/A
    9.0

    PlanHub

    90%
    PlanHub ranks higher in 2/2 features

    Takeoff tools

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Bid creation

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Attribute Ratings

    • Followup CRM is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    9.3

    FollowUp CRM

    93%
    18 Ratings
    9.0

    PlanHub

    90%
    1 Rating

    Usability

    9.3

    FollowUp CRM

    93%
    6 Ratings

    PlanHub

    N/A
    0 Ratings

    Support Rating

    7.7

    FollowUp CRM

    77%
    6 Ratings

    PlanHub

    N/A
    0 Ratings

    Likelihood to Recommend

    FollowUp Power

    Being from healthcare sector we have been using Followup CRM. It automatically sends all the notification and reminders. Also, helps with the follow-ups so that no prospect or leads can be missed. This is incredible tool one should definitely use. This tool allows us to track our progress and identify areas for improvement.
    Read full review

    PlanHub

    PlanHub is really straightforward. You set up an account with your location and trade of work, and they customize a dashboard where you can see all relevant projects that fit your company's needs.
    Read full review

    Pros

    FollowUp Power

    • It allows us to put notes/comments in as they occur so that there is a complete "log" of information for each project.
    • It reminds us of who we should be contacting each day.
    • It gives us a daily overall picture of how many leads we are currently managing.
    Read full review

    PlanHub

    • Access to detailed project listings
    • GC bidding vs Awarded Project Listings
    Read full review

    Cons

    FollowUp Power

    • It really needs to have the capability of listing numerous phone #s with a note beside each one ("his cell#", "her work#", "do not call before 9a.m.", etc.).
    • It really needs to have the capability of listing numerous e-mail addresses ("hers", "his", "her email address at work", etc.).
    • It would be nice to have a separate general information box where we could put comments in that would show every time we bring up the account (such as "her nickname is Bobbi", "their dogs name is Fido, "their son is currently stationed in France", "husband is going through chemotherapy", etc.), which would help us to remember personal details that are important to our clients.
    Read full review

    PlanHub

    • Constant emails regarding projects that do not apply to our trade
    • Constant emails regarding projects are not in our area of work
    Read full review

    Pricing Details

    FollowUp CRM

    Starting Price

    Editions & Modules

    FollowUp CRM editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      PlanHub

      Starting Price

      $0

      Editions & Modules

      PlanHub editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Usability

        FollowUp Power

        It is a tool that has helped us in cooperation, document sharing, file transfer, email marketing, and all other particular tasks. I've progressed more collected and understood which clients are most suited for our product and which are only interested on receiving proposals.
        Read full review

        PlanHub

        No answers on this topic

        Support Rating

        FollowUp Power

        I rarely contacted the support for Followup CRM but my employees tried to contact the support and they resolved the issue. So i can not provide enough detail about the support of Followup CRM
        Read full review

        PlanHub

        No answers on this topic

        Alternatives Considered

        FollowUp Power

        My company had already implemented FollowUp Power CRM for Construction before I arrived. I have used other CRM programs in the past, and FollowUp Power is much more user friendly, and I have already seen a direct increase in my lead to customer conversion ratio as well as increased sales
        Read full review

        PlanHub

        PlanHub offers great free access as well as a multitude of benefits for paid subscriptions. Other software requires an invitation to bid, but PlanHub has a library of projects that can fit any company's needs.
        Read full review

        Return on Investment

        FollowUp Power

        • I have seen a lot better tracking on my jobs when it comes to scheduling and staying on top of my jobs.
        • The dashboard is part of my daily routine it tells me exactly what I need to follow up on weather it is calling the customer or checking on the customer.
        • Payments or what the current status of the job is.
        Read full review

        PlanHub

        • PlanHub has introduced us to projects we would have never been able to access
        Read full review

        Screenshots

        Add comparison