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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FollowUp CRM

    Score1.2 out of 10
    N/AFollowUp Power CRM for Construction is a CRM system for the construction industry. Features include lead tracking, sales pipeline analysis, closing ratios, quota management, project management, and dashboards. It can integrate with other marketing and accounting products.N/A

    Sitetracker

    Score9.3 out of 10
    N/ASitetracker is a project management application focusing on managing and reporting features for large or high-volume distributed projects involving disparate sites and personnel, from the company of the same name in Palo Alto, California.N/A
    Pricing
    FollowUp CRMSitetracker
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    FollowUp CRMSitetracker
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    FollowUp CRMSitetracker
    Considered Both Products
    FollowUp CRM
    No answer on this topic
    Sitetracker
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    6 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    No answers on this topic
    83%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    6 Answers
    Features
    FollowUp CRMSitetracker
    Sales Force Automation
    Comparison of Sales Force Automation features of Followup CRM and Sitetracker
    Feature
    Followup CRM
    9.1
    12 Ratings
    15% above category average
    Sitetracker
    -
    Ratings
    Customer data management / contact management10.012 Ratings00 Ratings
    Workflow management10.010 Ratings00 Ratings
    Territory management6.18 Ratings00 Ratings
    Opportunity management10.010 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)10.08 Ratings00 Ratings
    Contract management10.010 Ratings00 Ratings
    Quote & order management8.96 Ratings00 Ratings
    Interaction tracking10.09 Ratings00 Ratings
    Channel / partner relationship management7.27 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Followup CRM and Sitetracker
    Feature
    Followup CRM
    10.0
    8 Ratings
    26% above category average
    Sitetracker
    -
    Ratings
    Case management10.08 Ratings00 Ratings
    Call center management10.05 Ratings00 Ratings
    Help desk management10.06 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Followup CRM and Sitetracker
    Feature
    Followup CRM
    10.0
    8 Ratings
    26% above category average
    Sitetracker
    -
    Ratings
    Lead management10.08 Ratings00 Ratings
    Email marketing10.05 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Followup CRM and Sitetracker
    Feature
    Followup CRM
    9.5
    10 Ratings
    21% above category average
    Sitetracker
    -
    Ratings
    Task management10.010 Ratings00 Ratings
    Billing and invoicing management8.43 Ratings00 Ratings
    Reporting10.09 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Followup CRM and Sitetracker
    Feature
    Followup CRM
    9.7
    11 Ratings
    24% above category average
    Sitetracker
    -
    Ratings
    Forecasting9.06 Ratings00 Ratings
    Pipeline visualization10.09 Ratings00 Ratings
    Customizable reports10.09 Ratings00 Ratings
    Customization
    Comparison of Customization features of Followup CRM and Sitetracker
    Feature
    Followup CRM
    9.8
    7 Ratings
    25% above category average
    Sitetracker
    -
    Ratings
    Custom fields10.07 Ratings00 Ratings
    Custom objects9.04 Ratings00 Ratings
    Scripting environment10.05 Ratings00 Ratings
    API for custom integration10.04 Ratings00 Ratings
    Security
    Comparison of Security features of Followup CRM and Sitetracker
    Feature
    Followup CRM
    10.0
    10 Ratings
    17% above category average
    Sitetracker
    -
    Ratings
    Single sign-on capability10.08 Ratings00 Ratings
    Role-based user permissions10.07 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Followup CRM and Sitetracker
    Feature
    Followup CRM
    10.0
    3 Ratings
    28% above category average
    Sitetracker
    -
    Ratings
    Social data10.03 Ratings00 Ratings
    Social engagement10.02 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Followup CRM and Sitetracker
    Feature
    Followup CRM
    7.7
    3 Ratings
    2% above category average
    Sitetracker
    -
    Ratings
    Marketing automation10.03 Ratings00 Ratings
    Compensation management5.52 Ratings00 Ratings
    Platform
    Comparison of Platform features of Followup CRM and Sitetracker
    Feature
    Followup CRM
    10.0
    4 Ratings
    27% above category average
    Sitetracker
    -
    Ratings
    Mobile access10.04 Ratings00 Ratings
    Project Management
    Comparison of Project Management features of Followup CRM and Sitetracker
    Feature
    Followup CRM
    -
    Ratings
    Sitetracker
    9.4
    6 Ratings
    20% above category average
    Task Management00 Ratings10.06 Ratings
    Resource Management00 Ratings9.55 Ratings
    Gantt Charts00 Ratings9.03 Ratings
    Scheduling00 Ratings9.35 Ratings
    Workflow Automation00 Ratings9.35 Ratings
    Team Collaboration00 Ratings9.46 Ratings
    Support for Agile Methodology00 Ratings9.34 Ratings
    Support for Waterfall Methodology00 Ratings9.34 Ratings
    Document Management00 Ratings9.26 Ratings
    Email integration00 Ratings9.85 Ratings
    Mobile Access00 Ratings8.85 Ratings
    Timesheet Tracking00 Ratings9.14 Ratings
    Change request and Case Management00 Ratings9.55 Ratings
    Budget and Expense Management00 Ratings9.55 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Followup CRM and Sitetracker
    Feature
    Followup CRM
    -
    Ratings
    Sitetracker
    9.2
    5 Ratings
    18% above category average
    Quotes/estimates00 Ratings8.55 Ratings
    Invoicing00 Ratings9.35 Ratings
    Project & financial reporting00 Ratings9.55 Ratings
    Integration with accounting software00 Ratings9.74 Ratings
    Best Alternatives
    FollowUp CRMSitetracker
    Small Businesses
    Salesflare
    Score10 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FollowUp CRMSitetracker
    Likelihood to Recommend
    10.0
    (12 ratings)
    9.4
    (6 ratings)
    Support Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    FollowUp CRMSitetracker
    Likelihood to Recommend
    FollowUp CRM
    One of the best things about FollowUp Power is that we can mark things for follow-up several months down the line, which we frequently have a need for since many of our clients are seasonal. For example, we'll get started working with them while they're here in Florida for the winter, then they'll head back north in the spring and not want to hear from us again until they return in the fall. With FollowUp Power, we can then mark them for follow up in the future rather than to have to somehow remember to contact them in the future.
    Incentivized
    Read full review
    Sitetracker
    So Sitetracker is a future-proof cloud platform built on Salesforce to benefit from smarter document management, machine learning, enterprise-grade security, and more. And that's how it has made the ecosystem quite complete by introducing various feature sets for the construction process, and it has included AI Reports and Insights which are really helpful. The overall product engineering is an absolute treat for all the users, as most of the features are built keeping the target audience in mind.
    Incentivized
    Read full review
    Pros
    FollowUp CRM
    • We love the dashboard feature. This is where we spend the majority of our time. The dashboard helps us avoid missing bid dates and deadlines.
    • The system is very intuitive and a new user will be up to speed within one hour after they start using the system. There is only one place to enter all data. This allows for ease of use and minimizes data entry mistakes.
    • Every task is date stamped to insure proper work flow and holds the team accountable to each other.
    Read full review
    Sitetracker
    • Management of large-scale projects in one place
    • Data analytics, reporting, & performance tracking
    • System administration
    • Customized OOB templates which eliminate the need of coding experience
    Incentivized
    Read full review
    Cons
    FollowUp CRM
    • It really needs to have the capability of listing numerous phone #s with a note beside each one ("his cell#", "her work#", "do not call before 9a.m.", etc.).
    • It really needs to have the capability of listing numerous e-mail addresses ("hers", "his", "her email address at work", etc.).
    • It would be nice to have a separate general information box where we could put comments in that would show every time we bring up the account (such as "her nickname is Bobbi", "their dogs name is Fido, "their son is currently stationed in France", "husband is going through chemotherapy", etc.), which would help us to remember personal details that are important to our clients.
    Incentivized
    Read full review
    Sitetracker
    • So the availability of the platform should be more, i.e. it should give support for desktop, android and iOs apps with smartwatch widget support also
    • The AI generated reports can be bit drilled down and made more user friendly as there are a lot of data so it can easily be quite wholesome for someone new.
    • The overall speed of the application can be improved and it should have data centers in different regions too for faster delivery of services.
    Incentivized
    Read full review
    Support Rating
    FollowUp CRM
    No answers on this topic
    Sitetracker
    Because they worth it and actually they are just the best for my job
    Incentivized
    Read full review
    Alternatives Considered
    FollowUp CRM
    My company had already implemented FollowUp Power CRM for Construction before I arrived. I have used other CRM programs in the past, and FollowUp Power is much more user friendly, and I have already seen a direct increase in my lead to customer conversion ratio as well as increased sales
    Read full review
    Sitetracker
    Better use case scenarios, better industry experience and better leverage on task and document Management. Integrated seamlessly with our ERP system (Oracle) for budget, costs tracking and forecasting of project phases and the overall project as well.
    Incentivized
    Read full review
    Return on Investment
    FollowUp CRM
    • I have seen a lot better tracking on my jobs when it comes to scheduling and staying on top of my jobs.
    • The dashboard is part of my daily routine it tells me exactly what I need to follow up on weather it is calling the customer or checking on the customer.
    • Payments or what the current status of the job is.
    Incentivized
    Read full review
    Sitetracker
    • It has helped us with management of projects with more productivity and smartly.
    • Increased our overall productivity 10X which transformed into ROI.
    • Made our process streamlined.
    Incentivized
    Read full review
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