Forcepoint Secure Web Gateway vs. Twizo

Over the years, [in our experience], the maintenance of the Forcepoint Web Security solution proved to be more cumbersome and troublesome with each version upgrade. In addition, it did not transition well to support the large increase of remote workers. We also experienced weird incompatibilities with the client. We have since replaced this solution with Zscaler Internet Access, a cloud-based secure web gateway solution with a client that behaves as expected, is more flexible, and requires significantly less administration.

Incentivized

Twizo is a messaging portal that helps us boost productivity and increase collaboration between work teams. It's a simple solution that allows us to reach customers anywhere using multiple communication options, and the campaign reporting and monitoring function help us obtain better results and make better decisions for the special operation of the company.

Incentivized

• It prevents users from accessing websites that may have recently been created for the purpose of distributing malware.
• It prevents users from accidentally or intentionally accessing websites that are considered inappropriate for a work environment.
• It allows us to create different policies for different teams in our organization.

Incentivized

• Twizo is an online communication tool that allows us to target users with greater precision using multiple options such as SMS, surveys, and data insights through a simplified mechanism with user management and automatic notifications. It is a simple platform that allows us to connect with people around the world.
• We use Twizo to communicate with clients in a safe and effective way, thus increasing productivity, reducing costs, and collaborating intelligently. It is an online solution that through SMS allows us to carry out campaigns and reach our clients anywhere.

Incentivized

• The user access logs contain a lot of useless information. I understand this is very hard to tackle as I've seen this across any product that logs web activity.
• I would like to see more customization options of website block pages.

Incentivized

• Twizo is an online solution that provides flexible resources and features to communicate with the world from a visually pleasing interface and a simple platform that is easy to configure. It is a solution that facilitates the way in which we connect with the interests of our clients, addressing them with greater precision. It is a complete tool that is directed in the right direction, its characteristics are adjusted to our needs, and it is the main reason for use to highlight its fabulous features.

Incentivized

It is very stable, the organisation has "locked in" the product and has no plans to change or try another product. We have already renewed our 2019-2020 licenses. It is user friendly and people catch on easily when they first use it. The only downtime is when we install Microsoft updates! It has excellent reporting which help in determining how the organisation's Internet is used and also during both internal and external IT audits.

Incentivized

Despite the intimidating Linux CLI when you use the appliance for troubleshooting, the web security usability compensates as most of the Administration of the system is done there. It is GUI based and has an easy to use UI where one can navigate around rather easily like getting reports, checking alerts, looking the whole setup under deployment to check if all services are running in one place though there are other parts to the system.

Incentivized

The is a quick first response to acknowledge your issue and the Engineers never take more than two hours to fix an issue and we hardly get issues looking at the fact that the system is pretty stable. There is also a robust Knowledge Base in the site for known problems.

Incentivized

Research known issues with upgrading from the Support Knowledge base, this will enable you avoid road blocks along the way and reduce your dependence on Forcepoint Support

Incentivized

To be honest, once using Forcepoint for our Web Security, I have not wanted to look anywhere else. The dashboard gives me quick insight of threats, productivity, and bandwidth usage. Again, this is a layer in my security and it fills many holes. I feel safe and I do like I can just let it do its thing

Incentivized

Twizo offers the best telecommunications experience ever seen through a simple and secure platform with pleasant colors and ease of configuration, it is a platform that has been of great help to keep us active in line with our campaigns, increasing sales and productivity. It is an easy-to-use tool that does not require heavy downloads or complexity and works to the fullest.

Incentivized

• Being a non-profit the cost is a bit higher than some competitors so our ROI takes a bit longer to recoup. I would really like to see better non-profit pricing.
• The ease of doing a report on someone cuts down on the IT man-hours to do website tracking for managers as we can do it from a central point whereas in the past (prior to Forcepoint/Websense) we would have to ghost their machine to look for activity as well as their local servers.

Incentivized

• We have obtained great results in our organization with Twizo, it is a communications panel that shows no barriers, thus facilitating the approach to our clients, increasing productivity and efficiency in decision-making, as well as balancing work.

Incentivized