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Meets requirements but in our experience does not lend itself well to remote workers
October 18, 2021

Meets requirements but in our experience does not lend itself well to remote workers

Anonymous | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User

Overall Satisfaction with Forcepoint Web Security

Forcepoint Web Security is used as the secure web gateway across our entire organization. It is used to provide access to the Internet securely, performing SSL inspection of websites, applying real-time web page analysis, and blocking access to dangerous sites. It is also used to enforce organizational policy with regard to what sites can and cannot be accessed, which is important for us as a public-sector organization.
  • Forcepoint Web Security met our requirements for a scalable on-premises secure web gateway solution.
  • Forcepoint Web Security met our requirements for providing flexible policy assignments for users.
  • Our largest challenge with Forcepoint Web Security is the difficulty of performing version upgrades.

Do you think Forcepoint Secure Web Gateway delivers good value for the price?

Yes

Are you happy with Forcepoint Secure Web Gateway's feature set?

Yes

Did Forcepoint Secure Web Gateway live up to sales and marketing promises?

Yes

Did implementation of Forcepoint Secure Web Gateway go as expected?

Yes

Would you buy Forcepoint Secure Web Gateway again?

No

  • The design of Forcepoint Web Security [in my opinion] does not lend itself well to remote workers. This was obvious [to me] before the pandemic and was only more evident with the pandemic.
  • Quality control of Forcepoint Web Security software requires staff time and resources to administer and upgrade. It is refreshing to see the administration [needs to be] reduced with a cloud-based solution.
We actually have replaced Forcepoint Web Security with Zscaler Internet Access and have been extremely happy with the change.
Over the years, [in our experience], the maintenance of the Forcepoint Web Security solution proved to be more cumbersome and troublesome with each version upgrade. In addition, it did not transition well to support the large increase of remote workers. We also experienced weird incompatibilities with the client. We have since replaced this solution with Zscaler Internet Access, a cloud-based secure web gateway solution with a client that behaves as expected, is more flexible, and requires significantly less administration.