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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FortiMonitor

    Score8 out of 10
    N/AFortiMonitor is a comprehensive, SaaS-based digital experience monitoring (DEM) platform that helps organizations modernize their performance-monitoring tools. It provides visibility into endpoint application performance and digital experience—no matter where the user resides or where the application is hosted. It is based on Panopta, which was acquired by Fortinet in late 2020.N/A

    IBM Instana

    Score7.8 out of 10
    N/AInstana, an IBM company since the December 2020 acquisition, provides APM services for SOA, microservices, containerized applications and Kubernetes, and cloud native applications, as well as discovery and monitoring for IT assets.

    $75

    per month per Managed Virtual Server (MVS)

    Pricing
    FortiMonitorIBM Instana
    Editions & Modules
    No answers on this topic
    Essentials
    $20
    per month per Managed Virtual Server (MVS)
    Standard
    $75
    per month per Managed Virtual Server (MVS)
    Self-Hosted
    $93.80
    per month per Managed Virtual Server (MVS)
    Offerings
    Pricing Offerings
    FortiMonitorIBM Instana
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsOur simple, usage-based pricing model is ideal whether you have five servers, or 500 hundred. You’ll be charged monthly per the number of instances monitored, and any additional features you’re using, such as CounterMeasures and synthetic checks. Standard Instances - $6/Instance Network Devices - $9/Device Containers - $2/Container—
    More Pricing Information
    Community Pulse
    FortiMonitorIBM Instana
    Considered Both Products
    Fortinet
    No answer on this topic
    IBM
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    61 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    53 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    61 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    93%
    Lived up to sales and marketing promises
    40 Answers
    Implementation went as expected
    No answers on this topic
    96%
    Implementation went as expected
    47 Answers
    Features
    FortiMonitorIBM Instana
    Monitoring Tasks
    Comparison of Monitoring Tasks features of FortiMonitor and IBM Instana
    Feature
    FortiMonitor
    -
    Ratings
    IBM Instana
    7.6
    3 Ratings
    9% below category average
    Remote monitoring00 Ratings9.14 Ratings
    Network device monitoring00 Ratings5.54 Ratings
    Multiple Server Monitoring00 Ratings8.94 Ratings
    Multi-device monitoring00 Ratings5.54 Ratings
    Automated alerts and notifications00 Ratings9.14 Ratings
    Management Tasks
    Comparison of Management Tasks features of FortiMonitor and IBM Instana
    Feature
    FortiMonitor
    -
    Ratings
    IBM Instana
    5.5
    1 Ratings
    23% below category average
    Software and hardware inventory00 Ratings6.42 Ratings
    Policy-based automation00 Ratings4.52 Ratings
    Reporting
    Comparison of Reporting features of FortiMonitor and IBM Instana
    Feature
    FortiMonitor
    -
    Ratings
    IBM Instana
    6.5
    3 Ratings
    20% below category average
    Performance data reports00 Ratings8.34 Ratings
    Customizable reporting00 Ratings4.52 Ratings
    Data visualization00 Ratings8.83 Ratings
    Risk analysis00 Ratings4.52 Ratings
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    FortiMonitorIBM Instana
    Small Businesses
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    Amazon CloudWatch
    Score7.6 out of 10
    Medium-sized Companies
    Catchpoint
    Score8.5 out of 10
    LogicMonitor
    Score8.9 out of 10
    Enterprises
    Nexthink
    Score7.3 out of 10
    ManageEngine Site24x7
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FortiMonitorIBM Instana
    Likelihood to Recommend
    8.0
    (1 ratings)
    7.8
    (60 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.2
    (1 ratings)
    Usability
    -
    (0 ratings)
    8.3
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    4.5
    (1 ratings)
    User Testimonials
    FortiMonitorIBM Instana
    Likelihood to Recommend
    Fortinet
    It is great for monitoring internet connections.
    The agent installed on Windows works efficiently and takes up little resources. The method of settling costs is not very clear.
    There should also be a table with the current list of costs visible.
    Incentivized
    Read full review
    IBM
    Well-suited for an org with a large application base, where many microservices are created and destroyed daily. IBM Instana doesn't require any manual configuration, so deploying the Instana agents takes very little time. Data capture from IBM Instana is highly granular and can detect even short spikes lasting a few seconds. Not suitable for legacy applications where there will be rarely any changes. They can use a simpler monitoring mechanism. Also, highly dense data capturing can sometimes overload the information.
    Incentivized
    Read full review
    Pros
    Fortinet
    • Monitoring from several locations
    • Fast notification
    • Push notifications, SMS and calling
    Incentivized
    Read full review
    IBM
    • Can monitor application(s) and system(s) with very large throughput of transactions by the second ( it gets everything !!!)
    • Provide strong drill down for your applications and will tell you where the points of failure of an application's is ( servers , network , Databases , etc you name it )
    • Very easy to set up and have it up and running when using the SaaS solution. There's an on premise solution which works just as well but requires more effort and preparation from an infrastructure point of view for your teams to implement.
    • Continuously improve their features and their agents auto-update and keep up. All while not interfering with your applications.
    • Let's you create your own dashboards and visualizations that can be tailored for different kind of users with the data collected.
    • Create your own events and smart alerts so you can know on the spot if something is happening or is likely to happen that needs addressing on your applications / systems
    Incentivized
    Read full review
    Cons
    Fortinet
    • Simplifying the interface
    • Simplification of the process, e.g. notifications to Slack
    • Dark mode for panel and dashboard
    • Push notification - should contain more detailed information
    • A nicer looking dashboard
    Incentivized
    Read full review
    IBM
    • It's very difficult to create custom dashboards, only a handful of scenarios can be visualized to dashboards.
    • Extracting information from Instana to further analysis into excel for example is something that can be improved. Using an API to get data is very limiting.
    • Open telemetry features which allow to send application data to Instana is not working as documented.
    Incentivized
    Read full review
    Likelihood to Renew
    Fortinet
    No answers on this topic
    IBM
    Instana has been able to fulfill our all requirement and provide out of box solution for multiple component like AWS RDS Monitoring and real time alerting setup on basis of that. it is also easy to integrate with other open-source alerting and monitoring tools which makes it easier to incorporate into our solutions
    Incentivized
    Read full review
    Usability
    Fortinet
    No answers on this topic
    IBM
    IBM Instana totally alters our monitoring approach since it increases the stability of the system and simplifies the process of problem solving. And since it helps to lower the degree of alert exhaustion that we experience, it is a total game changer for us.
    Incentivized
    Read full review
    Support Rating
    Fortinet
    No answers on this topic
    IBM
    IBM instana support team is good but when we ask them for support, they keep asking same thing again and again and mostly there is no solution
    Incentivized
    Read full review
    Alternatives Considered
    Fortinet
    Panopta management from the cloud (remote panel).
    Easy work on installation.
    To monitor servers, it is enough for the server to have contact only with the Internet.

    Multiple channels for sending notifications.
    Incentivized
    Read full review
    IBM
    Instana is much more robust and modern compared to our previous product which was AppDynamics. We compared Dynatrace and Datadog and they were very similar in many aspects. The licensing simplicity with Instana and our existing relationship with IBM made it a much more enticing option and accelerated the adoption timeline
    Read full review
    Return on Investment
    Fortinet
    • Provides high availability of services
    Incentivized
    Read full review
    IBM
    • Increase up time by early failure identification and performance optimization based on findings in Instana.
    • Enhance user experience by mapping user issues with backend failures
    • Automated actions help fixing known issues without human intervention
    • increase support team efficiency by root cause analysis which decrease the incident solving time
    Incentivized
    Read full review
    ScreenShots

    FortiMonitor Screenshots

    Screenshot of Customizable dashboards offer a wide variety of widgets so you can easily adjust them to your workflow and track the health and performance of your deployments.Screenshot of Automate diagnostics and remediation. Whether it’s running a complex synthetic test or automatically restarting a system so that it will come back online, leave those tasks to us while your team gets back to what matters.Screenshot of Incidents include metrics and meta-data so engineers can begin working on the incident as soon as they’ve received an alert.

Integrating your alerting and and incident management creates a seamless, easy-to-use experience.  

Engineers can quickly acknowledge alerts, both from Panopta and the mobile app, making it easy for their teammates to see which incidents still need to be addressed. 

With customizable alerting workflows, creating alert policies which suit your team is simple and intuitiveScreenshot of Alert Timelines automatically escalate incidents if they remain open.

Assign leads to incidents, making delegation and keeping team members in the loop easy.

By running diagnostics using CounterMeasures, teams can quickly determine whether an admin is necessary to resolve the issue
Review and approve CounterMeasures to enrich incidents with more context.Screenshot of Know which incidents are being worked on at-a-glance.

Engineers can easily escalate an incident if they need a senior team member to resolve the issue.

Integrates with popular communication and ticketing tools like Slack and JIRA.

Stay connected with your team using the mobile app, or take quick actions like acknowledging, scheduling maintenance, or approve a CounterMeasure so your team knows you’re on it.Screenshot of Incidents are enriched with diagnostics and metrics, and include streamlined views of all related events that make it easier to diagnose and resolve incidents.

Engineers are able to see the full context of an incident before logging into any systems.

CounterMeasures provide an automated way to diagnose and resolve incidents, allowing engineers to focus on more valuable activities.

Metrics and data from incidents can be elevated to the incident summary, providing an easy way for teams to reference what they’d done to fix similar problems in the past.