Likelihood to Recommend We are using this tool for years in our organization; it is playing a significant role in our organization. I would suggest it to those companies that are looking for efficient supply chain visibility software. It will give you information about automated capacity matching, thus you must give it a try.
Read full review Appian is well suited for optimization of routes and contrary to what Appian claims, it is not well suited for scheduling.
Read full review Pros I like its feature of MacroPoint that helps me to get the location visibility and provides me detailed analytical solutions. Not only in tracking but it has also given me the vision to analyze which will be the best suitable carriers for me that could match our network, thus it increases the efficiency and creates greater margins. For me, it is a very useful platform. Its automation programs give easiness in may daily work. Read full review Appian is excellent for use in both the analysis arena and ongoing operations support. The speed to solution and quality of solution is at the top of the market. The configurability of the system gives the user the flexibility to address almost any route problem imaginable. Analysts have the ability to recreate the "world" to fit their customer's needs rather than forcing the customer into a predetermined framework. The installation of the software is flexible and can be structured to fit any work group's format, from a centralized core to a distributed mobile analysis team. Read full review Cons I do not have any major complaint against Fourkites. It is going well and keeps every single feature I want in its services. The price should be revised and should be made more comfortable for the users. Read full review Transit times are sometimes inaccurate/inconsistent. Software can slow down as a route file undergoes many changes. Large quantity of input files can sometimes create confusion/inconsistency when route files are shared by multiple users. Read full review Likelihood to Renew Many issues with the system and I will probably recommend other type of software if the question arises. Because of the investment my company has made, I will use the system for now.
Read full review Alternatives Considered Appian was best suited for an analysis environment both functionally and from a cost structure standpoint. Other packages are targeting ongoing operations and their cost structures reflect that goal. The purely analytical environment can underestimated in these situations. There is definitely a need for non operation specific analysis tools in the marketplace.
Read full review Return on Investment They should reduce its cost. Customer support is well-trained and professional. KPIs performance is amazing. Read full review Improved service to customers by being more aware of ETA's and how they relate to each store's receiving hours. Reduced transportation costs in dynamic environment where routes are optimized daily using Direct Route. Better customer service to field by generating e-mail notifications for following day's ETA's, along with notifications when trips are behind schedule. Read full review ScreenShots