Appian Direct Route
March 11, 2014

Appian Direct Route

Tomasz Forys | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Software Version

Modules Used

  • Direct Route

Overall Satisfaction

Appian Direct Route is being used in the engineering department. It attempts to optimize the transportation routes at Black Horse Carriers.
  • Ability to optimize routes based on specific parameters
  • Ability to show a detailed map with routes in different color
  • Ability to optimize within routes
  • PC Miler integration
  • Distance settings are too complicated for the end user and you're not always confident the mileage is correct
  • Misc errors do occur from time to time which means the integration between Appian and Excel needs to improve for Appian to be a stable product
  • Decreased employee efficiency because of numerous errors and constant troubleshooting
  • Successfully optimized routes
  • TruckStops Optimization Software
We used to use TruckStops until we switched to Appian Direct Route. I was very happy with TruckStops mainly because it was a simple system that got the job done. There were no integration issues, no errors left and right, no hassle. Appian on the other hand, while it is a nice system, it needs a lot of work. During optimization, mileage is critical and I am afraid Appian fails in this aspect with the lack of proper integration with PC Miler which is industry standard.
Many issues with the system and I will probably recommend other type of software if the question arises. Because of the investment my company has made, I will use the system for now.
Appian is well suited for optimization of routes and contrary to what Appian claims, it is not well suited for scheduling.