Item: Trimble Fleet Mobility
Rating: 6
Author: Tomasz Forys

Overall Satisfaction

Use Cases and Deployment Scope

Appian Direct Route is being used in the engineering department. It attempts to optimize the transportation routes at Black Horse Carriers.

Pros and Cons

Pros

Ability to optimize routes based on specific parameters
Ability to show a detailed map with routes in different color
Ability to optimize within routes

Cons

PC Miler integration
Distance settings are too complicated for the end user and you're not always confident the mileage is correct
Misc errors do occur from time to time which means the integration between Appian and Excel needs to improve for Appian to be a stable product

Return on Investment

Decreased employee efficiency because of numerous errors and constant troubleshooting
Successfully optimized routes

We used to use TruckStops until we switched to Appian Direct Route. I was very happy with TruckStops mainly because it was a simple system that got the job done. There were no integration issues, no errors left and right, no hassle. Appian on the other hand, while it is a nice system, it needs a lot of work. During optimization, mileage is critical and I am afraid Appian fails in this aspect with the lack of proper integration with PC Miler which is industry standard.

Likelihood to Renew

Many issues with the system and I will probably recommend other type of software if the question arises. Because of the investment my company has made, I will use the system for now.

Likelihood to Recommend

Appian is well suited for optimization of routes and contrary to what Appian claims, it is not well suited for scheduling.

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Appian Direct Route

Software Version

Modules Used