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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FreeConference.com

    Score8.5 out of 10
    N/AFreeConference is a telephony and VoIP software solution from FreeConference.N/A

    Telonium

    Score8.8 out of 10
    N/ATelonium is a telephony and VoIP software solution from Telonium.

    $25

    per month

    Pricing
    FreeConference.comTelonium
    Editions & Modules
    No answers on this topic
    Call Recording
    $9
    per month + $0.25/hr of storage.
    Virtual Extension
    $15
    per month
    Regular Extension
    $25
    per month
    Offerings
    Pricing Offerings
    FreeConference.comTelonium
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    FreeConference.comTelonium
    Cloud PBX
    Comparison of Cloud PBX features of FreeConference.com and Telonium
    Feature
    FreeConference.com
    10.0
    1 Ratings
    23% above category average
    Telonium
    8.7
    3 Ratings
    9% above category average
    Call reports10.01 Ratings9.03 Ratings
    Hosted PBX00 Ratings9.03 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings9.03 Ratings
    User templates00 Ratings8.03 Ratings
    Directory of employee names00 Ratings8.73 Ratings
    Call Management
    Comparison of Call Management features of FreeConference.com and Telonium
    Feature
    FreeConference.com
    9.0
    3 Ratings
    9% above category average
    Telonium
    9.1
    3 Ratings
    10% above category average
    Call recording9.03 Ratings9.33 Ratings
    Answering rules00 Ratings8.73 Ratings
    Call park00 Ratings9.03 Ratings
    Call screening00 Ratings9.33 Ratings
    Message alerts00 Ratings9.03 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of FreeConference.com and Telonium
    Feature
    FreeConference.com
    8.0
    3 Ratings
    1% above category average
    Telonium
    9.1
    3 Ratings
    14% above category average
    Video conferencing8.02 Ratings9.33 Ratings
    Audio conferencing8.03 Ratings8.73 Ratings
    Video screen sharing00 Ratings9.33 Ratings
    Instant messaging00 Ratings9.03 Ratings
    Mobile apps
    Comparison of Mobile apps features of FreeConference.com and Telonium
    Feature
    FreeConference.com
    -
    Ratings
    Telonium
    8.8
    3 Ratings
    11% above category average
    Mobile app for iOS00 Ratings9.03 Ratings
    Mobile app for Android00 Ratings8.73 Ratings
    Best Alternatives
    FreeConference.comTelonium
    Small Businesses
    CallFire
    Score9.7 out of 10
    CallFire
    Score9.7 out of 10
    Medium-sized Companies
    Fuze
    Score8.2 out of 10
    Fuze
    Score8.2 out of 10
    Enterprises
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FreeConference.comTelonium
    Likelihood to Recommend
    8.0
    (3 ratings)
    9.0
    (3 ratings)
    User Testimonials
    FreeConference.comTelonium
    Likelihood to Recommend
    iotum
    FreeConference.com is best suited when the big-name video conferencing brands are simply not working. It offers an alternative when compatibility seems to be an issue when attempting to video conference. It is less appropriate for first invitations since most people are not familiar with the brand.
    Incentivized
    Read full review
    Telonium
    Telonium enables us to keep your voice systems automated, allowing us to receive all incoming calls and route them to the appropriate person in your office. We are notified whenever a voicemail message is left on your desk. You can play the voicemail without dialing if you receive an e-mail notification.We can customize our phone system from anywhere. There is no need to schedule a technician to visit your site and make adjustments because all phones are delivered ready to connect. We can use this program to prevent unsolicited telemarketers and phone calls from reaching our phones. It is the ideal solution for a better and safer phone service, with a high percentage of filtered calls in our favor. Telonium makes it as simple as possible for us to launch or relocate your service. When our customers and prospects call you, we only need to provide a few pieces of information, and Telonium will handle the rest. When you need to make changes to your system, all it takes is a phone call or a visit to a customer web portal to make immediate changes.However a high-speed Internet connection is required at the location where the phone will be used.
    Incentivized
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    Pros
    iotum
    • I love the ability to make long distance calls without charge.
    • I was delighted when they added the ability to screen share and show my slides to my customers.
    • I also love that FreeConference.com immediately provides replays of your meetings - in case somebody wasn't able to attend live.
    Incentivized
    Read full review
    Telonium
    • The control panel function is very good because we can see the progress and work of the agents, individually and also as a group with the different work teams.
    • We have found the call scripts very useful, especially with new agents who still don't know very well how to conduct the conversation with customers.
    • I think the omnichannel support is great because all the communication channels are in the same program, which makes our work easier.
    Incentivized
    Read full review
    Cons
    iotum
    • Not being able to use 800 number (toll free).
    • The website interface could be spruced up a bit.
    Incentivized
    Read full review
    Telonium
    • It should include video
    Incentivized
    Read full review
    Alternatives Considered
    iotum
    Call quality is very similar to the above products. However, most of our community partners and collaborators are not aware of FreeConference and are thus less able to utilize it without prompting and sometimes assistance from us.
    Incentivized
    Read full review
    Telonium
    Using our Customer Portal, you can customize your phone system from anywhere - all phones are delivered ready to connect! There is no longer any need to schedule a technician to come to your site and make adjustments. Automated operators enable automated systems to accept all incoming calls and route them to the appropriate person in your office.
    Incentivized
    Read full review
    Return on Investment
    iotum
    • BEST ROI ever! It's all free and has let me access people globally. Thanks!
    Incentivized
    Read full review
    Telonium
    • We can see how our agents and customer service staff have become more focused on their tasks and have been more effective and successful in resolving customer requests. The system is quite easy to install and use, so we didn't have any inconvenience, so without a doubt, our profit margin increased.
    Incentivized
    Read full review
    ScreenShots