OUTSTANDING TELEPHONE TOOL
March 08, 2022

OUTSTANDING TELEPHONE TOOL

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Telonium

I currently use the Virtual Extension plan, which is geared toward medium-sized businesses, because it allows us to keep calls centralized by redirecting our customers to their personal cell phone or existing phone services when they dial their business number. By using this service, we can have unlimited minutes of incoming calls, but it limits the full list of features, primarily because calls are redirected out of your system. Every Telonium account comes with over 30 features. With a single price per extension, we make it simple for you to customize and scale.
  • Pricing is reduced based on usage levels.
  • unlimited calls in accordance with the assigned plan.
  • A desktop and laptop computer compatible option.
  • On their website, they provide links to speed tests.
  • The advantages of migrating your phone system to the cloud, A high-level.
  • Process for migrating your existing office phone service What to look for when selecting the best solution
  • Application solutions that boost business productivity and improve customer service
  • One of the most powerful phone systems for startups that is also dependable and affordable.
Using our Customer Portal, you can customize your phone system from anywhere - all phones are delivered ready to connect! There is no longer any need to schedule a technician to come to your site and make adjustments. Automated operators enable automated systems to accept all incoming calls and route them to the appropriate person in your office.

Do you think Telonium delivers good value for the price?

Yes

Are you happy with Telonium's feature set?

Yes

Did Telonium live up to sales and marketing promises?

Yes

Did implementation of Telonium go as expected?

Yes

Would you buy Telonium again?

Yes

Phone.com, Vodia PBX Phone System, Cisco 4000 Series Integrated Services Routers (ISR 4000)
Telonium enables us to keep your voice systems automated, allowing us to receive all incoming calls and route them to the appropriate person in your office. We are notified whenever a voicemail message is left on your desk. You can play the voicemail without dialing if you receive an e-mail notification.We can customize our phone system from anywhere. There is no need to schedule a technician to visit your site and make adjustments because all phones are delivered ready to connect. We can use this program to prevent unsolicited telemarketers and phone calls from reaching our phones. It is the ideal solution for a better and safer phone service, with a high percentage of filtered calls in our favor. Telonium makes it as simple as possible for us to launch or relocate your service. When our customers and prospects call you, we only need to provide a few pieces of information, and Telonium will handle the rest. When you need to make changes to your system, all it takes is a phone call or a visit to a customer web portal to make immediate changes.However a high-speed Internet connection is required at the location where the phone will be used.

Telonium Feature Ratings

Hosted PBX
9
Multi-level Interactive Voice Response (IVR)
8
User templates
8
Call reports
9
Directory of employee names
9
Answering rules
9
Call recording
10
Call park
9
Call screening
10
Message alerts
9
Video conferencing
10
Audio conferencing
9
Video screen sharing
10
Instant messaging
10
Mobile app for iOS
10
Mobile app for Android
8