Freedcamp vs. SpiraPlan

I have used a number of different Project Management Tools and this is the one I always make the team come back to, it's easy to use, has great support, and can be used by people of various levels of technical ability. When planning a complicated network, that needs to be sold to a customer, all people within the company have needs that have to be addressed, from the obvious technical, but also legal, regulatory, finance, and ordering of equipment and all these have different milestones, that interconnect, this is where Freedcamp shines, it allows all of the company to work together to achieve the technical sale.

We selected SpiraPlan because the workflow allows us to start simple without adopting an entire methodology. It suits small teams and single users really well.

• Flexible requirements organisation structure. I'm able to group and sub-group requirements as I see fit.
• Competitive product pricing. Paying by active use instead of registered user was the winning point.
• UI is straightforward and easy to use.

• Access from South East Asia is rather sluggish. Could be due to server location.
• Complimentary phone app to do simple tasks (e.g. create tasks, create requirements, add comments) offline would be beneficial because access to the internet can be an issue at the customer's environment.

I always come back to using Freedcamp, I've used others, but keep coming back.

I have people who struggle to use PC's using Freedcamp, so it's that easy to understand in the basic form. I've also had high-level CTOs using Freedcamp, so it covers all areas.

Especially a few years ago when Freedcamp was first starting, I needed support, sometimes, I'd find a bug as a heavy user, Igor and Angel are great people who are quick to reply and help you as well as the other great staff. Freedcamp's support is the best of any software product I use.

Overall ease of use, ability to have different people of skills, mobile version, and access.

Main differentiating factors: 1. Lightweight process 2. Plans based on active users instead of registered users.

• It's quite low cost for a business so that's a no brainer.
• I also use it for a Non-Profit organization and we get a free version there, which is great.
• I remember that the people running company planning especially loved how this made complex activity open for viewing by all within the company (as required) so that there was no "mystery" within projects, we all had an advance understanding of what resources and activities would be needed.

• Allows us to manage simple IT requirements without major upfront costs. Allows us to expand our process complexity at our own pace.
• Slow UI response from a South East Asia country can make data entry a drag.