Why I Always go Back to Freedcamp
January 17, 2023

Why I Always go Back to Freedcamp

John Hawker | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Freedcamp

We needed a tool to develop network designs for end customers, working with the technical, engineering, admin and finance, and salespeople. This tool is perfect, it allows various people within the companies at various levels of technical ability, from near zero to high, to be able to work on a common project and achieve the end goal. Freedcamp is ideal, it allows Gnatt view, KanBan, and table views and switches between them with milestones as set by different departments, from Sales, Engineering Admin and Finance.

Pros

  • Provide simple easy to use interface from very simple views to more complex
  • Set Milestones by different departments for the project
  • Communicate across the project with different team members
  • Upload files and materials that need to be shared
  • Set different levels of ownership and access

Cons

  • CRM to be a little more complex
  • Better ability to invoice
  • It's quite low cost for a business so that's a no brainer.
  • I also use it for a Non-Profit organization and we get a free version there, which is great.
  • I remember that the people running company planning especially loved how this made complex activity open for viewing by all within the company (as required) so that there was no "mystery" within projects, we all had an advance understanding of what resources and activities would be needed.
Overall ease of use, ability to have different people of skills, mobile version, and access.

Do you think Freedcamp delivers good value for the price?

Yes

Are you happy with Freedcamp's feature set?

Yes

Did Freedcamp live up to sales and marketing promises?

Yes

Did implementation of Freedcamp go as expected?

Yes

Would you buy Freedcamp again?

Yes

I have used a number of different Project Management Tools and this is the one I always make the team come back to, it's easy to use, has great support, and can be used by people of various levels of technical ability. When planning a complicated network, that needs to be sold to a customer, all people within the company have needs that have to be addressed, from the obvious technical, but also legal, regulatory, finance, and ordering of equipment and all these have different milestones, that interconnect, this is where Freedcamp shines, it allows all of the company to work together to achieve the technical sale.

Freedcamp Feature Ratings

Task Management
10
Gantt Charts
10
Scheduling
10
Team Collaboration
10
Email integration
10
Mobile Access
10
Timesheet Tracking
10
Quotes/estimates
Not Rated
Invoicing
Not Rated

Using Freedcamp

5 - Social Media Sales Content Creation Technical Support CEO
1 - I assist people but it's just a quick run-through of how we use it, then after that, it's pretty simple.
  • Network Planning
  • Boxing Matches (I run an Amateur Boxing Club)
  • Event Planning - Sales conferences, marketing events, etc.
  • Using it for Amateur Boxing Club was not planned but worked great.
  • High Level Professional Boxing Events
I always come back to using Freedcamp, I've used others, but keep coming back.

Evaluating Freedcamp and Competitors

  • Product Features
  • Product Usability
  • Prior Experience with the Product
I've used this at 3 different organizations, as well as other similar products, this is by far the easiest and best.
No - Go Straight to Freedcamp to quote Monopoly.

Freedcamp Support

Especially a few years ago when Freedcamp was first starting, I needed support, sometimes, I'd find a bug as a heavy user, Igor and Angel are great people who are quick to reply and help you as well as the other great staff. Freedcamp's support is the best of any software product I use.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
Escalation required
No, I didn't feel it was needed.
Yes - Yes, in the early days, a number of years back, I spotted a number of bugs, always appreciated by Freedcamp and quickly solved. This also was with feature suggestions, but the team is really good at listening to what their users need.

Using Freedcamp

I have people who struggle to use PC's using Freedcamp, so it's that easy to understand in the basic form. I've also had high-level CTOs using Freedcamp, so it covers all areas.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Switching between GNAT, Kanban, and tables
  • Ticking of "Started" and "In Progress" and "Finished"
  • Assigning tasks and responsibilities to various people and allowing managers to see progress
  • Not really, it's pretty simple.
Yes - This happened after I first started using Freedcamp, and it's great this now exists. I've been asked previously what Freedcamp was missing and 'a Mobile app' a few years ago was the answer, now, the mobile platform is here and it's great!

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