Freshservice vs. itemit
Freshservice vs. itemit
Product | Rating | Most Used By | Product Summary | Starting Price |
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Freshservice | N/A | Freshservice is a cloud-based service desk and IT service management (ITSM) solution that currently serves more than 10,000 SMB, mid-market, and enterprise customers worldwide. | $19 Per Month Per User | |
itemit | N/A | itemit is asset tracking software. The vendor states that with itemit users can create a streamlined and customisable fixed asset register. Its QR code asset tags to log and track asset location. They also offer RFID, barcode, and GPS asset management options. The vendor provides its features: Public Profiles Reminders Issues Management Assignee Collections Hierarchical Locations Bookings Check in/Check… | $12.99 per user |
Freshservice | itemit | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
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Incident and problem management |
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ITSM asset management |
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Change management |
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Freshservice | itemit | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | ConnectWise RMM Score 7.9 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | ManageEngine ServiceDesk Plus Score 9.3 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.1 out of 10 | ManageEngine ServiceDesk Plus Score 9.3 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Freshservice | itemit | |
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Likelihood to Recommend | 9.0 (113 ratings) | - (0 ratings) |
Likelihood to Renew | 9.1 (2 ratings) | - (0 ratings) |
Usability | 9.1 (6 ratings) | - (0 ratings) |
Support Rating | 8.4 (77 ratings) | - (0 ratings) |
Implementation Rating | 9.1 (2 ratings) | - (0 ratings) |
Ease of integration | 7.3 (1 ratings) | - (0 ratings) |
Freshservice | itemit | |
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Likelihood to Recommend | Freshworks Inc | RedBite Solutons Ltd. No answers on this topic |
Pros | Freshworks Inc | RedBite Solutons Ltd. No answers on this topic |
Cons | Freshworks Inc | RedBite Solutons Ltd. No answers on this topic |
Likelihood to Renew | Freshworks Inc | RedBite Solutons Ltd. No answers on this topic |
Usability | Freshworks Inc | RedBite Solutons Ltd. No answers on this topic |
Support Rating | Freshworks Inc | RedBite Solutons Ltd. No answers on this topic |
Implementation Rating | Freshworks Inc | RedBite Solutons Ltd. No answers on this topic |
Alternatives Considered | Freshworks Inc | RedBite Solutons Ltd. No answers on this topic |
Return on Investment | Freshworks Inc | RedBite Solutons Ltd. No answers on this topic |
ScreenShots | Freshservice Screenshots |