Q: What are TOPdesk's top competitors?

ServiceNow IT Service Management , Planon Universe , and Cherwell Service Management (discontinued) are common alternatives for TOPdesk.

Question 1

What is TOPdesk?

Accepted Answer

TOPdesk is the flagship highly-modular cloud-based or installed ITSM service desk and asset management solution from the Dutch company of the same name, for enterprise companies.

Question 2

What are TOPdesk's top competitors?

Accepted Answer

ServiceNow IT Service Management, Planon Universe, and Cherwell Service Management (discontinued) are common alternatives for TOPdesk.

Question 3

What is TOPdesk's best feature?

Accepted Answer

Reviewers rate Organize and prioritize service tickets and Configuration mangement highest, with a score of 8.3.

Question 4

Who uses TOPdesk?

Accepted Answer

The most common users of TOPdesk are from Mid-sized Companies (51-1,000 employees).