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Frill vs. Manhattan Active Customer Engagement

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Frill

    Score9 out of 10
    N/AFrill is a SaaS tool for Customer Feedback, Roadmaps and Announcements, from the small company of the same name headquartered in New South Wales.N/A

    Manhattan Active Customer Engagement

    Score8 out of 10
    N/AA solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard.N/A
    Pricing
    FrillManhattan Active Customer Engagement
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    FrillManhattan Active Customer Engagement
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
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    FrillManhattan Active Customer Engagement
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    FrillManhattan Active Customer Engagement
    Likelihood to Recommend
    9.0
    (1 ratings)
    8.0
    (1 ratings)
    User Testimonials
    FrillManhattan Active Customer Engagement
    Likelihood to Recommend
    Frill (Curator Group Pty Ltd)
    Frill is well suited for beginner or mid-level startups looking to get customer feedback on their products. If a business has a really well-suited product pipeline filled with features and is confused which one to build first, Frill is a really nice platform/product to have. You can get direct customer feedback and you can finally work on things that matter the most. It is less appropriate for someone who doesn't have a big product feature pipeline or roadmap in their mind.
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    Manhattan Associates
    The cloud-native technological architecture on which Manhattan Active WM is built is designed for scalability, flexibility, and easy upgradeability. A responsive user interface, which is available on a tablet or fixed station and supports several of these operations, provides the unified control capabilities of the system. Real-time data is shown in a variety of ways, including a global map of facilities, individual facility data, labor utilization, and tasks broken down by job function.
    Incentivized
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    Pros
    Frill (Curator Group Pty Ltd)
    • The announcement section is really good. I can add images, edit the text and announce something important.
    • The roadmap section where we could tag them as per the stage the feature is in. Example: In progress, shipped, etc.
    • Ability for user to upvote on their favorite ideas.
    Incentivized
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    Manhattan Associates
    • Permanently Adaptive.
    • Seamlessly Integrated.
    • Greater Visibility.
    Incentivized
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    Cons
    Frill (Curator Group Pty Ltd)
    • They could have added more functionality like ideas section. May be a dedicated section where people can share bugs.
    • Ability to collect feedback from different sources.
    • Product change log section could also be good to have.
    Incentivized
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    Manhattan Associates
    • User Interface.
    • Data Security.
    • API's
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    Alternatives Considered
    Frill (Curator Group Pty Ltd)
    No answers on this topic
    Manhattan Associates
    Manhattan enables seamless business configuration and interoperability. Manhattan Associates' architectural principles will drive the creation of cloud-native apps. These principles were developed to ensure that Manhattan Associates' solutions could achieve the engineering velocity that its end clients demanded while also striving to reduce the cost of innovation. As a consequence, you are not obliged to wait for technology to catch up to your decision-making before introducing new goods and services to your customers.
    Incentivized
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    Return on Investment
    Frill (Curator Group Pty Ltd)
    • Direct customer feedback
    • Working on features that matters the most
    • Getting user validation instantly
    Incentivized
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    Manhattan Associates
    • Implementation of the whole supply chain and fulfilment.
    • Better Data Management.
    • Effective use of configurations.
    Incentivized
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    ScreenShots