Fugu vs. Socialtext (discontinued)

Fugu is a brilliant tool if the employee count is less when it comes to passing on messages within the organization, but it also has some cons with respect to its functioning. The calling feature used to rarely work, making it impossible to make a call when required. Also, the ios version was more prone to crashes.

We use Social Text as a platform to air our issues with different departments. We voice our concerns and suggestions so we can help find a solution to the problems we incur on a daily basis. We need to have social text as an app so we can communicate in real time not only during work hours.

• Communicating within teams.
• Applying for leaves, and attendance was very easy.
• Shortcuts to access everything.

• Version history - Always keeps the edited versions and one can revert back any time
• Creating and Editing an article is very easy and intutive
• Sharing the articles with peers

• At times it used to crash making it impossible to use.
• The UI part could have been much better.
• The calling feature was not reliable.

• Search needs a ton of improvements. It was very slow a year ago
• Search result quality was also not that good
• I know they have improved their UI recently but when i used it last year it did not really have any design elements which could be used to make the articles look more presentable. It was important for us as we used it for external communication as well.

We have a lot of info in Socialtext already. It would be hard to get all that info out and port it to a different system

Fugu is good when it comes to interacting within a small organization; otherwise, not proper working of audio/video calls and notifications not coming on time may cause you to miss out on important information. It has got all the basic employee information available, thus making it very handy and very easy to use.

I frankly like Confluence better than socialtext because of the speed and the quality of search. They also have better design elements which can help make the articles pleasant to the eyes.

• As it crashed down more often, productivity was affected at times.
• Keeping a tab on one's leave, and attendance was very easy, making an employee know his balances and scheduling his work accordingly.
• Notification, too, at times, used to not work, thus hampering productivity.

• We get solutions to concerns much faster
• We promote interactions with the other depts
• We listen and have discussions