TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FunctionFox

    Score6.1 out of 10
    Small Businesses (1-50 employees)
    FunctionFox provides TimeFox which is a timesheet and project management solution for small creative companies. The vendor says TimeFox is currently used by over 100,000 creative professionals in Canada, the US, Europe, Asia, Australia and New Zealand.

    $5

    per user

    Superhuman Docs

    Score8.9 out of 10
    N/ASuperhuman Docs is a collaborative workspace for creating documents, project hubs, knowledge bases, trackers, dashboards, and internal workflows. A document can combine written content with tables, formulas, buttons, charts, reactions, voting, and interactive views, allowing teams to keep plans and operational data together.

    $15

    per month

    Pricing
    FunctionFoxSuperhuman Docs
    Editions & Modules
    FunctionFox Classic
    $5
    per user
    FunctionFox Premier
    $10
    per user
    FunctionFox In-House
    $20
    per user
    Pro
    $15
    per month
    Business
    $40
    per month
    Enterprise
    Custom
    Offerings
    Pricing Offerings
    FunctionFoxSuperhuman Docs
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsNo hidden fees. All customer support, and regular upgrades are included free of charge.Discount available for annual billing.
    More Pricing Information
    Community Pulse
    FunctionFoxSuperhuman Docs
    Considered Both Products
    FunctionFox
    No answer on this topic
    Superhuman Platform Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    96%
    Would buy again
    25 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    22 Answers
    Happy with the feature set
    No answers on this topic
    96%
    Happy with the feature set
    25 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    94%
    Lived up to sales and marketing promises
    15 Answers
    Implementation went as expected
    No answers on this topic
    95%
    Implementation went as expected
    20 Answers
    Best Alternatives
    FunctionFoxSuperhuman Docs
    Small Businesses
    Time Doctor
    Score8 out of 10
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    Toggl Track
    Score9 out of 10
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    TimeCamp
    Score7.3 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FunctionFoxSuperhuman Docs
    Likelihood to Recommend
    8.0
    (14 ratings)
    8.0
    (26 ratings)
    Likelihood to Renew
    3.0
    (4 ratings)
    9.1
    (2 ratings)
    Usability
    4.0
    (1 ratings)
    8.1
    (3 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (1 ratings)
    Support Rating
    8.0
    (1 ratings)
    7.8
    (2 ratings)
    Implementation Rating
    5.0
    (1 ratings)
    8.2
    (1 ratings)
    Configurability
    -
    (0 ratings)
    8.2
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    4.5
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.3
    (1 ratings)
    User Testimonials
    FunctionFoxSuperhuman Docs
    Likelihood to Recommend
    FunctionFox
    If you are trying to track time across teams or functions, that is really what FunctionFox is designed for. I think this would work better for individual, smaller teams with similar tasks and activities, instead of for larger companies with more complex organizational operations. If you are just getting started with time tracking, this could be a good place to start.
    Incentivized
    Read full review
    Superhuman Platform Inc.
    Coda is great to build a place for your users to go to and see information. It is easy to navigate through and the variety of content creation is great. However, it is not always easy to create what you want and there is a lot of playing around and learning. Coda also sometimes misses some functionality which is expected. For example, downloading a list of users that have access to the platform. Being able to send push notifications when a new page has been created etc. Overall it is a good tool to use just be prepared to invest time!
    Incentivized
    Read full review
    Pros
    FunctionFox
    • With only a couple clicks I can still easily pull reports by employee on a weekly basis which provide the information I need to run payroll.
    • I pull reports by client each month for our monthly client billings, which we have broken down by project so I can easily see how our time was spent on their account.
    • We set a budget for the approved number of hours we can apply to any one project for the month, and the system provides the project manager with a warning as the limit comes near. That function has been fantastic!
    • FunctionFox's Help Desk personnel are wonderful, providing an exceptionally personalized experience. They take their time, and will even schedule a call to go into greater depth, such as an entire account review just to ensure you're able to use all the product features to your company's best advantage. Our entire team jumped on a half hour call a couple months ago, and she answered ALL of our questions, including providing us with info on some features we hadn't realized even existed.
    Incentivized
    Read full review
    Superhuman Platform Inc.
    • Flexibility. It's easy to get started on a small scale, but add more complex organization strategies as needed.
    • Integrations. It's simple to ingest data from sources like Zapier for time-saving automations.
    • Useful components. View table data across different formats like cards or custom detail views.
    Incentivized
    Read full review
    Cons
    FunctionFox
    • The function of the site is not as user-friendly as others, it's sometimes hard to find certain projects and organize data in order to track effectively. I would often need to download/export reports.
    • Sometimes a project would accidentally be created twice and hours billed to two separate projects for the same thing. Which made tracking and billing increasingly difficult.
    • Little to no organization of projects for billing and finance purposes, which makes it hard when we conduct billing as there is not a clear way to know if a project is complete, ongoing, rejected etc.
    Incentivized
    Read full review
    Superhuman Platform Inc.
    • It takes getting used to in terms of how the formulas per column is implemented, in contrast to how we build tables in Excel. For organization/team purchase, it would be worth considering having a training for the core team of users. Right now, we do a lot of self-learning.
    • Inability to email charts or image without these objects being hosted on a third party. The community has been great in providing workarounds but it would be much more convenient to be able to have such ability natively.
    • APAC Support. I'm based in Malaysia, due to timezone differences, even with a livechat implemented, the support for each step and conversation takes up to 24 hours per response. Having some hours covered in our timezone would greatly improve customer support experience.
    Incentivized
    Read full review
    Likelihood to Renew
    FunctionFox
    All of my employees are used to it and introducing a new software to them requires them to get trained again increasing the costs. TimeFox is an easy to use and understand software. Another advantage of TimeFox is that is an online software and I can access it whenever I want to.
    Read full review
    Superhuman Platform Inc.
    Coda is definitely something that has been proven to drive positive impact in our organization. We have many divisions that can benefit from this that we have yet to explore. It would definitely be worth renewing.
    Incentivized
    Read full review
    Usability
    FunctionFox
    It's a good tool for tracking hours and overall budget. It does not give you insight into why there are those hours, or what part of the project has over burned. The tool is also tough to export reports and find the correct information throughout. Not only this, but I also have a hard time changing project details - there's no real easy way to and there's a larger room for error
    Incentivized
    Read full review
    Superhuman Platform Inc.
    There is a little bit of a learning curve on where to point and click to add in different elements and make edits. But it is still very manageable once you get the hang of it. I do still have some issues with some of my connected pages updating each other when I don't want them to sync. So I'll end up editing one page, and it will make the same edits on another page.
    Incentivized
    Read full review
    Reliability and Availability
    FunctionFox
    No answers on this topic
    Superhuman Platform Inc.
    So far in the past year, we haven't had situations that Coda has gone down for us which is great.
    Incentivized
    Read full review
    Performance
    FunctionFox
    No answers on this topic
    Superhuman Platform Inc.
    We haven't done any integrations - the initial part of our experience we found that for docs with complex formulas, the page tends to load slowly but in recent months, Coda has improved and optimized the loading times in general and we generally don't find any problems in terms of speed anymore.
    Incentivized
    Read full review
    Support Rating
    FunctionFox
    I haven't used FunctionFox for a lot of support requests. On the times that i've been having issues I've had the issue resolved within a day, most questions I have had i've been able to source answers online or from a colleague. From what I have experienced the support team seems great.
    Incentivized
    Read full review
    Superhuman Platform Inc.
    Mainly due to timezone differences. I think Coda's support in general is well implemented and executed. They know their stuff and are helpful. But since I'm not in the same timezone, solution rates are slower for me, and that's not something I prefer. I work in customer service, too, and more often than not, time is important. Shortening the solution time would be a much greater experience.
    Incentivized
    Read full review
    Implementation Rating
    FunctionFox
    Unsure on implementation of FunctionFox - was before my time at the company. Everyone at the company had a good understanding of the product and how to use it by the time I joined. My understanding is we implemented ourselves with a few training sessions for the creative team and adding hours as well as training for the account team to add projects
    Incentivized
    Read full review
    Superhuman Platform Inc.
    I'm relatively inexperienced but this experience is meaningful. It would have been nice to have some guidance from Coda so that we understood more on Coda's purpose and potential.
    Incentivized
    Read full review
    Alternatives Considered
    FunctionFox
    When we were looking for software we tested several, and FunctionFox was hands down the best value. While there are other options, and each company is different, nothing could come close to filling our needs the way FunctionFox has. The money we spend has been returned several times over.
    Incentivized
    Read full review
    Superhuman Platform Inc.
    While all of the products listed have great features and platforms, there was always one thing missing from them that I would need to get from another application. Coda was the first one we used that really combined some of the best parts of those products and allowed us to use it in one place. I also appreciate the flexibility of creating your own framework and workflow, unlike in other tools where you have to follow how they capture data and organize projects.
    Incentivized
    Read full review
    Scalability
    FunctionFox
    No answers on this topic
    Superhuman Platform Inc.
    I think scalability is definitely good here since it's based on number of doc makers. Implementation into each dept becomes simpler. That being said, due to the nature of our work, we find it easier that we have a "super user" and then a team of other doc makers. This would make the doc creation and management more efficient.
    Incentivized
    Read full review
    Return on Investment
    FunctionFox
    • FunctionFox pays for itself just about every month in terms of how much more I am able to bill than before I started using the software, and how much less time I need to spend on non-billable admin tasks. I used to create invoices based mostly on what sounded fair, rather than on accurate time & cost records. I'm sure my clients loved it, but it wasn't healthy for my business. Now I base invoices on actual time and expense records, and end up with more money in my pocket.
    • It's not tangible, but FunctionFox has improved my ability to communicate with clients, and with freelance partners when I'm involved in a collaborative project. I can anticipate and discuss potential budget or delivery deadline overruns before they occur. The goodwill this builds has had a tremendously positive impact on client and partnership relations.
    • I fell into freelancing without a lot of experience running a business. FunctionFox has been a great teacher, helping me think through many issues that I wouldn't have even recognized as important. It is simple to use, with a UI that is neither intimidating nor overwhelming, and it has been super flexible in terms of molding it to suit the way I work.
    Incentivized
    Read full review
    Superhuman Platform Inc.
    • Increased insight for all stakeholders involved--both in terms of overview and details
    • Better grip on issues and escalations--reduced friction, confusion, and higher clarity on status, next actions, and ownership.
    • Reduced time required by those who need to maintain all information. Record (a detail) once and use multiple times.
    Incentivized
    Read full review
    ScreenShots

    FunctionFox Screenshots

    Screenshot of Easily navigate throughout FunctionFox from the customizable Home dashboard.Screenshot of CEO Desktop enables users to visualize budgets and deadlines for specific projects.Screenshot of The Project Status page provides the users with  an overview of the projects and the different stages they are at. With the filters users can drill down to see specific clients or projects.Screenshot of The Calendar provides a great weekly or monthly view of project start and due dates, along with deliverables, milestones, and meetings.