TrustRadius: an HG Insights company

Client Engine Reply by Futnor vs. Yellow.ai

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Client Engine Reply by Futnor

    N/AN/AClient Engine Reply is an AI receptionist and salesperson for businesses that get their customers on WhatsApp. It connects to the business's own WhatsApp Business number through Meta's official WhatsApp Business Platform, so customers keep writing to the number they already know. What it does It answers every customer message in seconds, day and night, including weekends and holidays. It quotes the business's real prices word for word and never invents a price, a discount or a…

    $79

    per month

    Yellow.ai

    Score9 out of 10
    N/Ayellow.ai (formerly Yellow Messenger) is a customer experience automation platform enabling enterprises to leverage its NLP engine to build chat and voice bots. Combining AI and human intelligence to automate customer and employee experience, the company aims to democratize AI through its no-code/low-code bot builders, omnichannel virtual assistants, and ticketing automation suite.N/A
    Pricing
    Client Engine Reply by FutnorYellow.ai
    Editions & Modules
    Starter
    $79
    per month
    Growth
    $149
    per month
    Busy
    $279
    per month
    Multi-Branch
    $499
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Client Engine Reply by FutnorYellow.ai
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsPrices are per business, not per user. Each plan includes a monthly number of customers the assistant talks to: Starter up to 150, Growth up to 400, Busy up to 1,000, Multi-branch up to 2,000. Every plan starts with a 7-day free trial with every feature and no card. There is no free plan. Plans are billed monthly and can be cancelled at any time; payments already made are not refunded. Optional add-ons (appointment reminders, Google review requests, messages to past customers) can be added to Starter and are included in higher plans. Some countries see prices in their local currency.Contact vendor for pricing information.
    More Pricing Information
    Best Alternatives
    Client Engine Reply by FutnorYellow.ai
    Small Businesses
    Fin
    Score8.8 out of 10
    Fin
    Score8.8 out of 10
    Medium-sized Companies
    Fin
    Score8.8 out of 10
    Fin
    Score8.8 out of 10
    Enterprises
    Sprinklr Service
    Score7.4 out of 10
    Sprinklr Service
    Score7.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Client Engine Reply by FutnorYellow.ai
    Likelihood to Recommend
    -
    (0 ratings)
    9.0
    (2 ratings)
    User Testimonials
    Client Engine Reply by FutnorYellow.ai
    Likelihood to Recommend
    Futnor
    No answers on this topic
    Yellow.ai
    I guess well suited for all kinds of use cases, scenarios across the industry, geography, businesses, etc.
    Incentivized
    Read full review
    Pros
    Futnor
    No answers on this topic
    Yellow.ai
    • Web integrated chat bot
    • WhatsApp bot
    • Good support from YM team
    • Transparent dashboard for analysis
    Incentivized
    Read full review
    Cons
    Futnor
    No answers on this topic
    Yellow.ai
    • Shopping features in bot
    • pricing
    • app integration
    Incentivized
    Read full review
    Alternatives Considered
    Futnor
    No answers on this topic
    Yellow.ai
    The main factor was use cases implemented elsewhere in the BFSI domain besides competitive cost & implementation timelines.
    Incentivized
    Read full review
    Return on Investment
    Futnor
    No answers on this topic
    Yellow.ai
    • Chatbot is another touch point for customer to do servicing of their loan.
    • The following are the benefits for the customers.
    • Avoid long wait times to reach agent.
    • Get quick and reliable and up to date information.
    • Easy and guided self-service journey.
    • Post-launch on 04-Jan-20, in one month we had around 28000 unique customers visiting the bot.
    • 24 X 7 availability.
    • Increased customer satisfaction.
    • Reduction in customer support manpower.
    Incentivized
    Read full review
    ScreenShots

    Client Engine Reply by Futnor Screenshots

    Screenshot of Chat Books a ClientScreenshot of Results this weekScreenshot of Teach it your businessScreenshot of Google Calendar (fix the spelling: Calendar)Screenshot of Your price listScreenshot of Website Chat Integration