GatherContent vs. OpenText TeamSite

We create and manage content for various client's websites. The customizable workflows, assignments and user roles help us keep everyone accountable to deadlines. It is transparent, collaborative, and more efficient for all.

Incentivized

OpenText TeamSite is well-suited to large, enterprise-wide implementations where customization, content governance, and dynamic content distribution is needed or prioritized. It is probably not ideal for smaller sites with simple architecture and few resources to manage custom implementation.

Incentivized

• Easy to navigate interface.
• Customizable workflow.
• Set up project templates for recurring projects.

Incentivized

• The drag and drop forms feature makes publishing simple and quick.
• Preview of customer data before sending publications helps us to deliver personalized experiences.

Incentivized

• Getting emails for every single change is really annoying.
• It seems pretty easy, but I suggest you take time to train anyone who will be working on it.
• API integrations could be better as it doesn't work 100% of the time.
• Layouts created are static and you can not move the order.

Incentivized

• I have recommendation for improvements.
• It is easy to work with all the features.
• All necessary content management tools are included.

Incentivized

Overall, it's a solid package with the potential to offer much functionality with appropriate resources applied. There are a few issues with the authoring interface that OpenText should address before its a top shelf authoring experience.

Incentivized

Our technical resources engage with OpenText TeamSite so I don't have direct experience. However, critical issues that we need help with seem to get the attention they deserve without issue. However, training and user resources for business owner roles are a bit lacking and some annoying issues with the authoring interface should be addressed sooner.

Incentivized

It offers more content editing features at a relatively low cost thus overall deployment is lower in cost. It has great customer support who are always there to support and answer to our needs thus making the process of deployment seamless at every stage and offering training for working with their product.

Incentivized

The annual contract should be clearer in terms of the breakdown of user license types (system admin, admin, regular user, etc).

Incentivized

• Accountability to deadlines and roles.
• Less emails and less multiple documents.
• Large scale content management for new websites.

Incentivized

• We integrated with google analytics, now we have the proper comprehension of our audience data reception and behaviors - we've greatly improved on personalized marketing.
• Quick publication of content across the main digital channels.
• We run our digital campaigns swiftly.
• We've maintained our brand consistency for three years.

Incentivized