TrustRadius

GatherUp vs. pulseM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
GatherUp
Score 9.4 out of 10
N/A
GatherUp (formerly GetFiveStars) from Traject is a customer experience and online review engine that enables insights, supporting marketing and helping to convert customers. GatherUp is used to gather customer feedback and reviews into one place to drive sales.
$99
per month per location
pulseM
Score 10.0 out of 10
N/A
pulseM is an online reputation management solution technology, that aims to open the lines of communication between businesses and customers nationwide, promoting high engagement rates and improving businesses' social media ratings. The platform aims to humanize service interactions to help businesses meet the modern home owner’s expectations for “personal service”, and, in turn, collect authentic customer reviews.N/A
Pricing
GatherUppulseM
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
GatherUppulseM
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Best Alternatives
GatherUppulseM
Small Businesses
Yext
Yext
Score 8.9 out of 10
Yext
Yext
Score 8.9 out of 10
Medium-sized Companies
Yext
Yext
Score 8.9 out of 10
Yext
Yext
Score 8.9 out of 10
Enterprises
Yext
Yext
Score 8.9 out of 10
Yext
Yext
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
GatherUppulseM
Likelihood to Recommend
10.0
(1 ratings)
-
(0 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
GatherUppulseM
Likelihood to Recommend
Traject
We were previously using a different review platform and it did not allow us to track our review for accuracy. It also did not allow us to send reminders if someone had not left us a review yet. GatherUp does a phenomenal job with allowing us to send reminders.
KC
Katie Campbell
Director of Operations
Read full review
EverCommerce
No answers on this topic
Pros
Traject
  • Tracking Reviews
  • Follow up reminders
  • NPS scores
KC
Katie Campbell
Director of Operations
Read full review
EverCommerce
No answers on this topic
Cons
Traject
  • N/A
  • N/A
  • N/A
KC
Katie Campbell
Director of Operations
Read full review
EverCommerce
No answers on this topic
Usability
Traject
GatherUp allows us to get ahead of any issues by allowing our Homeowners to send us direct feedback through the NPS surveys. It also allows them to leave reviews about their experience.
KC
Katie Campbell
Director of Operations
Read full review
EverCommerce
No answers on this topic
Alternatives Considered
Traject
Gather Up was a game changer for us with our reviews. It is so much easier to track our reviews and allow our Homeowners an outlet to make others aware about their experiences
KC
Katie Campbell
Director of Operations
Read full review
EverCommerce
No answers on this topic
Return on Investment
Traject
  • Our Reviews have increased
  • It has allowed us to get ahead of issues with the NPS survey
  • It allows us to track where we sit quarterly.
KC
Katie Campbell
Director of Operations
Read full review
EverCommerce
No answers on this topic
ScreenShots

pulseM Screenshots

Screenshot of a text message automatically sent out to customers prior to service, which includes a short profile of the technician, and when to expect their arrival.Screenshot of an in-depth look at the information provided in the tech bio.Screenshot of an automated survey sent to customers directly after service call is complete.