Gavagai Explorer is a text analysis tool for companies that want to keep track of what their customers think – regardless of which language they speak. Explorer analyzes texts in 47 languages. The texts get automatically analyzed and the results are presented in interactive and share-able Dashboards. Gavagai understands meaning The majority of the text data it analyzes comes from sources such as surveys, reviews, emails, chat conversations, and social…
$3,000
Time used to Set Up
IBM SPSS Statistics
Score 8.2 out of 10
N/A
SPSS Statistics is a software package used for statistical analysis. It is now officially named "IBM SPSS Statistics". Companion products in the same family are used for survey authoring and deployment (IBM SPSS Data Collection), data mining (IBM SPSS Modeler), text analytics, and collaboration and deployment (batch and automated scoring services).
$99
per month per user
Pricing
Gavagai
IBM SPSS Statistics
Editions & Modules
Small - 3 project slots -1200 credits
€ 120 per month - More or extra credits can be purchased
Number of Texts Analyzing, number of seats, number of projects
Medium - 10 project slots - 1200 credits
€ 400 per month - More or extra credits can be purchased
Number of Texts Analyzing, number of seats, number of projects
Large - 50 project slots - 1200 credits
€ 2,000 per month - More or extra credits can be purchased
Number of Texts Analyzing, number of seats, number of projects
The Entire Web Application
$3000.00
Time used to Set Up
Enterprise
quote: https://www.gavagai.io/request-quote/
Number of Texts Analyzing, number of seats, number of projects
Base
USD 3,830
one-time fee per user
Standard
USD 8,440
one-time fee per user
Professional
USD 16,900
one-time fee per user
Premium
USD 25,200
one-time fee per user
Monthly subscription
USD 99
per month per user
Annual subscription
USD 1,188.00
per year per user
Offerings
Pricing Offerings
Gavagai
IBM SPSS Statistics
Free Trial
Yes
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
Yes
No
Entry-level Setup Fee
Optional
No setup fee
Additional Details
Buy extra credits at any time
Bought credits never expire
Gavagai is well suited for a B2C business that receives a lot of customer feedback in a form of open-ended text. It makes life easier for the customer experience team to efficiently identify the strengths and areas of improvement for the business. It saves a lot of time and also the hassle of analysing text data manually. It is not just a word cloud tool that shows you the words with the most number of mentions. Gavagai directs you towards actionability.
I described earlier that the only scenarios where I use SPSS are those where we have legacy projects that were developed in the late 90s or early 2000s using SPSS, and for some reason, the project (data set, scope, etc.) hasn't changed in 24+ years. This counts for 1-2 out of around 80 projects that I run. Whenever possible, I actively have my team move away from SPSS, even when that process is painful.
SPSS has been around for quite a while and has amassed a large suite of functionality. One of its longest-running features is the ability to automate SPSS via scripting, AKA "syntax." There is a very large community of practice on the internet who can help newbies to quickly scale up their automation abilities with SPSS. And SPSS allows users to save syntax scripting directly from GUI wizards and configuration windows, which can be a real life-saver if one is not an experienced coder.
Many statistics package users are doing scientific research with an eye to publish reproducible results. SPSS allows you to save datasets and syntax scripting in a common format, facilitating attempts by peer reviewers and other researchers to quickly and easily attempt to reproduce your results. It's very portable!
SPSS has both legacy and modern visualization suites baked into the base software, giving users an easily mountable learning curve when it comes to outputting charts and graphs. It's very easy to start with a canned look and feel of an exported chart, and then you can tweak a saved copy to change just about everything, from colors, legends, and axis scaling, to orientation, labels, and grid lines. And when you've got a chart or graph set up the way you like, you can export it as an image file, or create a template syntax to apply to new visualizations going forward.
SPSS makes it easy for even beginner-level users to create statistical coding fields to support multidimensional analysis, ensuring that you never need to destructively modify your dataset.
In closing, SPSS's long and successful tenure ensures that just about any question a new user may have about it can be answered with a modicum of Google-fu. There are even several fully-fledged tutorial websites out there for newbie perusal.
collaboration - SPSS lacks collaboration features which makes it near impossible to collaborate with my team on analysis. We have to send files back and forth, which is tedious.
integration - I wish SPSS had integration capabilities with some of the other tools that I use (e.g., Airtable, Figma, etc.)
user interface - this could definitely be modernized. In my experience, the UI is clunky and feels dated, which can negatively impact my experience using the tool.
Both money and time are essential for success in terms of return on investment for any kind of research based project work. Using a Likert-scale questionnaire is very easy for data entry and analysis using IBM SPSS. With the help of IBM SPSS, I found very fast and reliable data entry and data analysis for my research. Output from SPSS is very easy to interpret for data analysis and findings
Probably because I have been using it for so long that I have used all of the modules, or at least almost all of the modules, and the way SPSS works is second nature to me, like fish to swimming.
I have not contacted IBM SPSS for support myself. However, our IT staff has for trying to get SPSS Text Analytics Module to work. The issue was never resolved, but I'm not sure if it was on the IT's end or on SPSS's end
Have a plan for managing the yearly upgrade cycle. Most users work in the desktop version, so there needs to be a mechanism for either pushing out new versions of the software or a key manager to deal with updated licensing keys. If you have a lot of users this needs to be planned for in advance.
I didn't evaluate many options while choosing Gavagai, I had explored a few local vendors whose capabilities were either incomplete or were not up to the mark. Their customer support was also quite poor. Also, the tool was debugged enough which led to frequent crashing. Alchmer although is not a direct competitor to Gavagai, since it's more of a customer feedback tool with additional capabilities of text analytics. I found Alchemer to be extremely expensive. Zonka on the other hand was quite welcoming to feedback from me and promised to develop additional capabilities for my specific requirements although the plan didn't go through due to internal reasons.
I have used R when I didn't have access to SPSS. It takes me longer because I'm terrible at syntax but it is powerful and it can be enjoyable to only have to wrestle with syntax and not a difficult UI.
I found SPSS easier to use than SAS as it's more intuitive to me.
The learning curve to use SPSS is less compared to SAS.
I used SAS, to a much lesser extent than SPSS. However, it seems that SAS may be more suitable for users who understand programming. With SPSS, users can perform many statistical tests without the need to know programming.
