TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Gavel

    Score10 out of 10
    N/AGavel, formerly Documate, is a document automation software company headquartered in San Francisco that enables users to turn frequently used templates into intelligent workflows and client-facing legal applications.

    $99

    per month

    Loopio

    Score8 out of 10
    N/ALoopio is a Toronto-based RFP response software provider that helps companies streamline their process for RFPs, DDQs, and Security Questionnaires. Loopio’s RFP response software is for RFIs, Security Questionnaires, DDQs, and sales proposals.N/A
    Pricing
    GavelLoopio
    Editions & Modules
    Lite
    $99
    per month
    Standard
    $199
    per month
    Enterprise
    Custom
    No answers on this topic
    Offerings
    Pricing Offerings
    GavelLoopio
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscounts available for annual plans.—
    More Pricing Information
    Community Pulse
    GavelLoopio
    Considered Both Products
    Gavel (Documate, Inc.)
    No answer on this topic
    Loopio Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    7 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Best Alternatives
    GavelLoopio
    Small Businesses
    Formstack for Salesforce
    Score7.1 out of 10
    No answers on this topic
    Medium-sized Companies
    Formstack for Salesforce
    Score7.1 out of 10
    Responsive
    Score8.9 out of 10
    Enterprises
    Conga Composer
    Score7.9 out of 10
    Responsive
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GavelLoopio
    Likelihood to Recommend
    8.0
    (1 ratings)
    9.4
    (7 ratings)
    Usability
    -
    (0 ratings)
    8.2
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    8.4
    (2 ratings)
    User Testimonials
    GavelLoopio
    Likelihood to Recommend
    Gavel (Documate, Inc.)
    Windows or Mac works well, and making client-based documents is flawless because of its customization ability.
    Incentivized
    Read full review
    Loopio Inc.
    I use Loopio specifically for RFP's mostly. I think it is a great and adequate tool for this and much of what I think that needs to improve are not large needle movers for me since the software as a whole is fantastic. It is very easy to upload an RFP into Loopio and begin answering those questions or pulling from previously answered questions. I also will use Loopio for large client proposals and I often use the "search functionality within Loopio to see if I can find answers to clients questions. I like that I can also pull images from Loopio as well and often use those visualizations in my proposals.
    Incentivized
    Read full review
    Pros
    Gavel (Documate, Inc.)
    • More control over our data
    • Ability to customize it as per our needs
    • Cross platform work like Windows and Mac is good
    Incentivized
    Read full review
    Loopio Inc.
    • Ease of use - a few minutes' tutorial is enough for a newcomer to start using the tool.
    • Handy options - i.e. support in searching for the right answer
    • Often meaningful & useful releases
    Read full review
    Cons
    Gavel (Documate, Inc.)
    • Adding more examples for help
    • Nothing more as it is such a good software
    Incentivized
    Read full review
    Loopio Inc.
    • Adding new answers to the library was easier and better with the "close the loop" functionality. Now, it seems like it is easier to miss questions to add to the library.
    Incentivized
    Read full review
    Usability
    Gavel (Documate, Inc.)
    No answers on this topic
    Loopio Inc.
    Usability is good but falls short of excellent. The interface is clean and well organized. They clearly spent some time working on the UI and took some feedback from focus groups to help keep it tidy. On a few occasions, we have experienced a little bit of lag while updating the question database. I'd like to see just a little faster response time on a consistent basis.
    Incentivized
    Read full review
    Support Rating
    Gavel (Documate, Inc.)
    No answers on this topic
    Loopio Inc.
    They're very supportive and reply in a timely manner. Whenever I contacted the support I received a helpful reply that actually solved my issue. Quite often when my team suggested an improvement that would simplify and speed up our work it happened not long after which is perfect for us.
    Read full review
    Alternatives Considered
    Gavel (Documate, Inc.)
    Easy to use as GUI is very user-friendly and meets all the expectations of someone who needs to take care of their documents.
    Incentivized
    Read full review
    Loopio Inc.
    • User friendly--very simple
    • Reviews of libraries can be assigned
    • Non-named user licenses can be used by various people
    • Close Loop--changes can be added to library with just a few clicks
    • View text in library and can copy content
    • Reporting on reviews and usage and projects
    • Help center and assigned representative
    • Library duplicates functionality
    Incentivized
    Read full review
    Return on Investment
    Gavel (Documate, Inc.)
    • Small monthly fee, so it's a budget-friendly software
    • Keeping all the data and having control over it
    Incentivized
    Read full review
    Loopio Inc.
    • I have saved hundreds of hours working in Loopio instead of answering RFP's on my own. This has allowed me to spend other hours elsewhere. Having an RFP management tool has been an incredible timesaver
    • The creation and management of questions has also saved me hours of time in searching out tough questions to answer and has also saved my colleagues time as well since we don't need to collaborate to find answers.
    • Have had some issues with downloading the proposal in a readable format for clients to view. I've sometimes had to go back and figure out what went wrong when exporting which can be frustrating- especially when dealing with very tight deadlines.
    Incentivized
    Read full review
    ScreenShots