TrustRadius

GenticFlow vs. NetApp Active IQ

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
GenticFlow
Score 0.0 out of 10
N/A
GenticFlow is an autonomous agent-based operations platform that automates Level 1 (L1) IT support and service desk workflows by integrating with existing PSA, ITSM, and RMM environments to investigate and remediate endpoint incidents. Key Capabilities Stateful Diagnostic Inspection: Analyzes real-time endpoint parameters—including service status, disk pressure, network latency, and application logs—to perform situational assessments beyond static knowledge base…
$2
per month per endpoint
NetApp Active IQ
Score 8.9 out of 10
N/A
NetApp's Active IQ uses AIOps to automate the proactive care and optimization of NetApp environments. Active IQ works in the background to uncover opportunities to protect and support the storage environment, providing analytics-based insights, prescriptive guidance, and automated action to improve system health and create higher system availability.N/A
Pricing
GenticFlowNetApp Active IQ
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
GenticFlowNetApp Active IQ
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Features
GenticFlowNetApp Active IQ
AIOps Features
Comparison of AIOps Features features of Product A and Product B
GenticFlow
-
Ratings
NetApp Active IQ
9.0
2 Ratings
17% above category average
Monitoring and Alerting00 Ratings10.01 Ratings
Performance Analytics00 Ratings8.62 Ratings
Incident Management00 Ratings8.02 Ratings
Root Cause Analysis00 Ratings9.22 Ratings
Capacity Planning Tool00 Ratings9.22 Ratings
Configuration and Change Management00 Ratings8.01 Ratings
Automated Remediation00 Ratings10.01 Ratings
Collaboration and Communication00 Ratings10.01 Ratings
Threat Intelligence00 Ratings8.01 Ratings
Best Alternatives
GenticFlowNetApp Active IQ
Small Businesses

No answers on this topic

No answers on this topic

Medium-sized Companies
Sumo Logic
Sumo Logic
Score 8.8 out of 10
Sumo Logic
Sumo Logic
Score 8.8 out of 10
Enterprises
ignio AIOps
ignio AIOps
Score 8.1 out of 10
ignio AIOps
ignio AIOps
Score 8.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
GenticFlowNetApp Active IQ
Likelihood to Recommend
-
(0 ratings)
9.2
(2 ratings)
Usability
-
(0 ratings)
9.2
(2 ratings)
User Testimonials
GenticFlowNetApp Active IQ
Likelihood to Recommend
GenticFlow
No answers on this topic
NetApp
If you have a NetApp or multiple NetApps, then you SHOULD use NetApp Active IQ. It is an invaluable tool. It acts like another FTE in our environment by keeping us informed. NetApp Active IQ is an excellent product; there are always areas for improvement based on evolving customer needs. NetApp Active IQ is a compliment to NetApp, pure and simple! Keep it linked at all times and make your account managers a part of your team; the product works so well, give your account managers something to do, have them keep you informed and have them help you update. I have seen a major change in NetApp account teams; they want to support their customers! Good Job NetApp!
Jennifer Aguilar | TrustRadius Reviewer
Jennifer Aguilar
Senior Network Administrator
Read full review
Pros
GenticFlow
No answers on this topic
NetApp
  • Makes us aware of configuration issues we wouldn't easily be aware of otherwise.
  • Generates automated documents guiding us through patching and upgrades to prevent problems.
Verified User
Anonymous
Read full review
Cons
GenticFlow
No answers on this topic
NetApp
  • Full Stack Visibility - go beyond just the storage layer
  • Integration with 3rd party Observability Platforms
  • API Accessibility to create custom dashboards
  • Improved reporting and customization
  • More Granular Security and Compliance features
Jennifer Aguilar | TrustRadius Reviewer
Jennifer Aguilar
Senior Network Administrator
Read full review
Usability
GenticFlow
No answers on this topic
NetApp
Despite some interface issues, it mostly accomplishes what we need it to accomplish - give us a heads up on problems in our environment and prepare us for upgrades/patches.
Verified User
Anonymous
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Alternatives Considered
GenticFlow
No answers on this topic
NetApp
You can see the list of tools above; NetApp Active IQ is a compliment to the tools. Not one monitor will take care of all your needs. I am ok with 3 dashboards for my environment. SolarWinds rotates in NOC mode, NetApp Active IQ is up on its own with all the NetApp's registered, and the Palo Alto Dashboard which monitors for vulnerabilities and risks. The tools work hand in hand in the environment, working both North/South and East/West, letting us know about anomalies, risks, and pending tasks to schedule. I love ALL my tools working together; lets me sleep really well at night!
Jennifer Aguilar | TrustRadius Reviewer
Jennifer Aguilar
Senior Network Administrator
Read full review
Return on Investment
GenticFlow
No answers on this topic
NetApp
  • It has caught problems on our clusters before they became true issues. It was immensely helpful to be aware of the problem so we could resolve in advance.
  • It has provided specific steps to mitigate issues during patching and upgrades that we wouldn't have otherwise known about.
Verified User
Anonymous
Read full review
ScreenShots

GenticFlow Screenshots

Screenshot of how GenticFlow resolves endpoint issues in real time, escalating anything requiring approval fully diagnosed. Users start in chat or open a ticket. GenticFlow investigates the endpoint, resolves routine issues, and escalates the rest with logs, context, and a recommended fix.Screenshot of AI engineer impact. 30 days. Every ticket the AI engineer closes, every chat it deflects, and how the numbers trend on your endpoints. Sample below is illustrative.Screenshot of AI engineer impact. 30 days. Every ticket the AI engineer closes, every chat it deflects, and how the numbers trend on your endpoints. Sample below is illustrative.Screenshot of Incidents detected before the queue fills. After agents deploy, GenticFlow learns what normal looks like across your environment. When endpoint signals drift, cluster, or spread, it creates an incident, investigates the affected endpoints, and explains likely root cause.