Genuity - GoGenuity.com vs. One Source

GoGenuity is great when someone wants a one-stop solution for all their needs, it has everything gelled in together so that you do not have to go to different vendors and buy different solutions. They have a very good telco service, they themselves provide SIP trunks, their billing is amazing & the best part is everything is on the cloud and can be easily managed/accessed with great security.

Incentivized

One Source is very useful when used for a bigger company. The type of business I use to have it for was very client based. We had many clients calling in and out so we needed to be informed of who and where we are calling. One Source really made it easy for us to work on a day to day basis.

Incentivized

• Great UI
• Good IT Helpdesk
• Quick responses

Incentivized

• Informative
• Accurate
• fast processing

Incentivized

• Ability to customize the view/dashboards even more
• Ability to easily import large sets of old records using templates/predefined formats
• Ability to attach documents/photos/additional paperwork with each asset

Incentivized

• Better chats or online troubleshooting options
• Not too many dislikes

Incentivized

It was the price point and the quick support when i hit a block. compared to other vendors the price can get steep and they even limit you on the amount of assets you can hav. with genuity it's one price with no limits. And you can track vendors , contracts

Incentivized

Very similar phone styles. One thing I really enjoyed about One Source is how easy it was to navigate though the pages of our clients.

Incentivized

• One solution for all telco needs.
• Easy billing.
• Saved money as the client did not had to integrate different systems.

Incentivized

• Improved speed
• efficient communication
• technical issue

Incentivized