Great UI and amazing IT Helpdesk.
January 31, 2023
Great UI and amazing IT Helpdesk.
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Genuity - GoGenuity.com
The user interface is nice. It is quite tidy and clean. I admire Genuity - GoGenuity.com functionality and simplicity. It has many unique qualities compared to its rivals, many of which are not commonly seen. When it comes to adding assets, it's quite easy to use. The ability to bulk import has literally saved my life. Additionally, it's crucial for my job that I can connect my G Suite so that assigning users is simpler. It's also excellent to retain my contracts with my equipment! Even though they don't offer every feature, their customer service is outstanding. In comparison to any other vendor I have ever worked with, they have been eager to assist with any issues we have encountered.
- Great UI
- Good IT Helpdesk
- Quick responses
- Greater connectivity between modules
- It would be helpful to get an email reminder when a task is due or overdue
- Setting default filters
- Time-saving due to management of all contracts, vendors, and licenses in one location
- Ability to set up suppliers and give contracts to those vendors
- Keeping track of financial transactions
- Time-saving, thus cost reductions
- The IT staff quickly resolves open issues and tickets, leaving nothing undone
- Cost savings because the client did not need to integrate multiple systems
Do you think Genuity - GoGenuity.com delivers good value for the price?
Yes
Are you happy with Genuity - GoGenuity.com's feature set?
Yes
Did Genuity - GoGenuity.com live up to sales and marketing promises?
Yes
Did implementation of Genuity - GoGenuity.com go as expected?
I wasn't involved with the implementation phase
Would you buy Genuity - GoGenuity.com again?
Yes