Get Beyond vs. Posist

It is a great system. I love the functionality, the ease of operation, and the custom reports (my favorite part). We can set certain functions for the store levels, and more functions for the corporate level. Inventory controls and costs are almost immediately updated, with very little lag time. It is pricey, and when we signed up it was only done with a once a year payment. Other programs we pay monthly.

Incentivized

POSist is designed keeping fine-dine in mind and it shows. There are multiple options to configure the system as per the operations and shifts, which helps in managing light and heavy hours effectively. Capabilities need to be further improved for managing cloud kitchens through integrating more online delivery aggregator platforms

Incentivized

• Easily add and track inventory items
• Recipe management that allows for built-in costing and calorie / nutrition reporting that is often required by local, state and national regulations
• Cloud based employee scheduling ensures that staffing levels are adequate, employees are happy and surprises are limited
• Very easy to learn and train new employess

Incentivized

• Well integrated with online ordering platforms
• Intuitive built in CRM
• Nice layout to quickly select items and proceed towards billing

Incentivized

• Some custom reports can have errors in our register system is altered (time punch edits).
• Exports can't be customized by font style or size, and must be done within Excel.
• Cost. It is a big program, and we have Enterprise, plus six restaurant locations, so we have a lot of info on it.

Incentivized

• More payment partner integrations needed
• Alerts and notifications should be improved for better remote monitoring of restaurants
• Option to optimize table setting as per floor plan of restaurants is not there

Incentivized

We have a support representative, and whenever I've needed help customizing a report, or some numbers aren't coming through correctly, they are only one email away. It's very timely in response. They can view our system from the backside, and have fixed problems for me with integration or just a formula wrong in one of my custom reports.

Incentivized

PeachWorks is far more comprehensive than TouchBistro. TouchBistro is more focused on allowing customers to take orders tableside. This is an important strategic initiative by many of our franchisee clients but we have found that the software is fairly limited beyond this functionality. TouchBistro does not integrate into the entire restaurant's operations so a restaurant must also purchase and install additional software.

Incentivized

POSist is easier to use and has quite an intuitive interface so training staff on system is quite easy. Local integrations with delivery aggregators helped in reducing manual efforts in logging online orders in the system. Inventory and recipe management is more detailed in POSist that it's competitors. Analytics on varience and month on month wastage report is superb.

Incentivized

• On average, PeachWorks reduced food costs by 7% - a huge amount in the thin margin quick service food business
• On average, PeachWorks reduced instances of under-staffing by 9 hours per week which we estimate is worth approximately $25,000 in additional revenue per year
• On average, PeachWorks reduced back-office tasks and accounting by 2.2 hours per week which we estimate is worth approximately $14,300 in additional profits per year

Incentivized

• Effective inventory management reduced wastage & pilferages in kitchen
• Maintaining customer database helped in attracting repeat customers
• Communication between waiter, cashier and kitchen staff improved a lot due to multi level access

Incentivized