PeachWorks Works for Us
September 05, 2019

PeachWorks Works for Us

Lacey Davidson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Peachworks, from Beyond

PeachWorks is used from our Restaurant Managers all the way to our Director Operations. At the restaurant level, the management uses it to enter invoices from our vendors and enter inventory. From that point, they can access reports created by PeachWorks or by the corporate office. They can easily check food cost controls and labor usage. At the corporate level, labor and food cost reports are generated for the owner. Our register system Micros/Oracle also feeds info into PeachWorks. In the Payroll Dept, we use it to pull reports for the week, or the 2 week payroll period to upload to our payroll system as an Excel report.
All reports can go to Excel or PDF.
  • Custom reports.
  • Exporting to multiple platforms.
  • Integration with our register system.
  • Some custom reports can have errors in our register system is altered (time punch edits).
  • Exports can't be customized by font style or size, and must be done within Excel.
  • Cost. It is a big program, and we have Enterprise, plus six restaurant locations, so we have a lot of info on it.
  • More control for the managers, and they easily see how they affect their overall numbers. They can see labor percentages at 15-minute intervals, and that is key when controlling payroll.
  • It has streamlined our corporate office duties. Each store processes their own invoices, instead of our older method of sending all invoices to the office to enter on our old software.
  • I get all of my payroll hours from PeachWorks in an Excel file that I can upload to our external payroll company. That ALONE has saved me hours of manual entry.
I have only used the previous program they had here when I started, called Food Trak. It's a very old system. I think it was DOS-based.

Do you think Peachworks, from Beyond delivers good value for the price?

Yes

Are you happy with Peachworks, from Beyond's feature set?

Yes

Did Peachworks, from Beyond live up to sales and marketing promises?

Yes

Did implementation of Peachworks, from Beyond go as expected?

Yes

Would you buy Peachworks, from Beyond again?

Yes

It is a great system. I love the functionality, the ease of operation, and the custom reports (my favorite part).
We can set certain functions for the store levels, and more functions for the corporate level. Inventory controls and costs are almost immediately updated, with very little lag time.
It is pricey, and when we signed up it was only done with a once a year payment. Other programs we pay monthly.

Peachworks, from Beyond Support

We have a support representative, and whenever I've needed help customizing a report, or some numbers aren't coming through correctly, they are only one email away. It's very timely in response. They can view our system from the backside, and have fixed problems for me with integration or just a formula wrong in one of my custom reports.