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Get Beyond

Get Beyond
Formerly Peachworks

Overview

What is Get Beyond?

Get Beyond is a back office oriented restaurant management system designed to provide a comprehensive back office administration automation solution. It includes the capabilities of the former Peachworks.

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Learn from top reviewers

PeachWorks Works for Us

Rating: 9 out of 10
April 14, 2022
IncentivizedVetted ReviewVerified User
PeachWorks is used from our Restaurant Managers all the way to our Director Operations. At the restaurant level, the management uses it to enter invoices from our vendors and ...
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Lacey Davidson
Representative - Human Resources
Human Resources Manager
JumBurrito
Get Beyond4 years of experience

Great integrated approach for professional restaurants interested in closely managing their business

Rating: 9 out of 10
February 17, 2018
IncentivizedVetted ReviewVerified User
We used PeachWorks as our number one software recommendation for multi-unit franchisee clients in the QSR (quick service restaurant) space. PeachWorks is the premier comprehen...
Continue reading
Jeff Looby, CPA
Professional - Other
Associate
Credit Suisse
Get Beyond2 years of experience
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Pricing

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Get Beyond

Get Beyond

N/A
Unavailable

What is Get Beyond?

Get Beyond is a back office oriented restaurant management system designed to provide a comprehensive back office administration automation solution. It includes the capabilities of the former Peachworks.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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TouchBistro is a complete mobile POS solution on the iPad for the restaurant industry. It allows users to manage reservations, view the menu, take orders and review sales reports with a few simple touches. Instead of servers repeatedly moving between customers and terminals for order management,…

Toast Point of Sale

Toast Point of Sale

$69
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What is Toast Point of Sale?

Toast Point of Sale is a cloud-based restaurant point of sale solution provided as the foundation for Toast's all in one restaurant management solution which supports payment processing, as well as customer care, gift cards and loyalty, as well as back of house and back office (HR, payroll,…

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Product Details

What is Get Beyond?

Get Beyond is a back office oriented restaurant management system designed to provide a comprehensive back office administration automation solution. It includes the capabilities of the former Peachworks.

Get Beyond Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews From Top Reviewers

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

PeachWorks is a user-friendly tool that has proven to be highly efficient for managing various aspects of restaurant operations. Users have found it particularly useful for inputting invoices and accessing important fiscal numbers, as well as for scheduling shifts and making easy edits to time inputs. The software's ability to work seamlessly with multiple applications in the same program has been praised by users, allowing for streamlined processes and increased productivity. Those who have utilized PeachWorks for catering events have highlighted its effectiveness in managing budgets and meeting event-specific needs. Moreover, the platform offers comprehensive options, analysis, and tools, with helpful customer support available for those who are less familiar with cloud technology. Users have expressed their satisfaction with the sales, onboarding, and support staff at PeachWorks.

While PeachWorks has received positive feedback for its ease of use and valuable features, some users have encountered difficulties with certain functions. Glitches in recipe editing and inventory counts have been reported by some users, which can be disruptive to day-to-day operations. Additionally, the lack of robust reporting capabilities has been seen as a drawback by some users who require more detailed analytics. It is worth noting that a few users have had negative experiences with inaccurate reporting, unfulfilled commitments, and system downtime. As a result, some users recommend checking references before committing to PeachWorks.

Overall, PeachWorks provides a swift and efficient solution for managing restaurant operations, including invoicing, scheduling, inventory control, budgeting for catering events, and generating reports at the corporate level. Its easy customization options and integration capabilities make it a comprehensive restaurant management platform that caters to the specific needs of individual establishments.

Easy to use: Many users have found Peachworks to be easy to use, with features like entering and editing inventory and invoices being user-friendly. Users also mentioned that the Reports function is very easy to navigate, allowing them to create custom reports effortlessly. Overall, the software has been praised for its intuitive interface and ease of use.

Great customer support: Several reviewers have commended Peachworks' customer support team for their exceptional service. They stated that the support staff was extremely helpful, providing quick responses and resolving any issues efficiently. The availability of knowledgeable and responsive customer support has been a major highlight for users.

Comprehensive functionality: Users appreciate that Peachworks offers a comprehensive set of features for restaurant management, including logistics control, administration tools, nutritional support, payroll management, scheduling options, and POS integration. This range of functionalities allows businesses to streamline their operations effectively. Additionally, the ability to easily integrate multiple applications into one program enhances efficiency and convenience for users.

Negative Sentiment Analysis:

  1. Lack of Customer Service Improvement: Some users have expressed dissatisfaction with the customer service provided by PeachWorks, stating that there is a need for improvement in terms of knowledgeability and responsiveness.
  2. Slow Performance for Generating Reports: Several reviewers have mentioned that the software can be slow when pulling year-to-date information for reports, especially when dealing with large amounts of data. This issue may cause delays and hinder efficiency in analyzing business performance.
  3. Limited Reporting Functionality: Users have noted that PeachWorks has limited reporting functionality, leading to difficulties in obtaining specific data insights and lacking data integrity in available reports. This limitation may restrict the ability to make well-informed decisions based on comprehensive analysis.
View all reviews
(1-2 of 2)

PeachWorks Works for Us

Rating: 9 out of 10
Incentivized
April 14, 2022
LD
Lacey Davidson
Human Resources Manager
JumBurrito (Restaurants, 51-200 employees)
Vetted Review
Verified User
Get Beyond
4 years of experience
View profile
Use Cases and Deployment Scope
PeachWorks is used from our Restaurant Managers all the way to our Director Operations. At the restaurant level, the management uses it to enter invoices from our vendors and enter inventory. From that point, they can access reports created by PeachWorks or by the corporate office. They can easily check food cost controls and labor usage. At the corporate level, labor and food cost reports are generated for the owner. Our register system Micros/Oracle also feeds info into PeachWorks. In the Payroll Dept, we use it to pull reports for the week, or the 2 week payroll period to upload to our payroll system as an Excel report.
All reports can go to Excel or PDF.
Pros
  • Custom reports.
  • Exporting to multiple platforms.
  • Integration with our register system.
Cons
  • Some custom reports can have errors in our register system is altered (time punch edits).
  • Exports can't be customized by font style or size, and must be done within Excel.
  • Cost. It is a big program, and we have Enterprise, plus six restaurant locations, so we have a lot of info on it.
Likelihood to Recommend
It is a great system. I love the functionality, the ease of operation, and the custom reports (my favorite part).
We can set certain functions for the store levels, and more functions for the corporate level. Inventory controls and costs are almost immediately updated, with very little lag time.
It is pricey, and when we signed up it was only done with a once a year payment. Other programs we pay monthly.
Return on Investment
  • More control for the managers, and they easily see how they affect their overall numbers. They can see labor percentages at 15-minute intervals, and that is key when controlling payroll.
  • It has streamlined our corporate office duties. Each store processes their own invoices, instead of our older method of sending all invoices to the office to enter on our old software.
  • I get all of my payroll hours from PeachWorks in an Excel file that I can upload to our external payroll company. That ALONE has saved me hours of manual entry.
Alternatives Considered
I have only used the previous program they had here when I started, called Food Trak. It's a very old system. I think it was DOS-based.
Other Software Used
Support Rating
10
We have a support representative, and whenever I've needed help customizing a report, or some numbers aren't coming through correctly, they are only one email away. It's very timely in response. They can view our system from the backside, and have fixed problems for me with integration or just a formula wrong in one of my custom reports.

Great integrated approach for professional restaurants interested in closely managing their business

Rating: 9 out of 10
Incentivized
February 17, 2018
Use Cases and Deployment Scope
We used PeachWorks as our number one software recommendation for multi-unit franchisee clients in the QSR (quick service restaurant) space. PeachWorks is the premier comprehensive restaurant management platform. The software is easy to use, easy to customize and easy to integrate into current operations. We always recommended that client utilize the full module suite - including logbook and checklists, team collaboration, POS Hub, recipe management, inventory management, analytics, employee scheduling and tracking, forecasting and trend analysis.
Pros
  • Easily add and track inventory items
  • Recipe management that allows for built-in costing and calorie / nutrition reporting that is often required by local, state and national regulations
  • Cloud based employee scheduling ensures that staffing levels are adequate, employees are happy and surprises are limited
  • Very easy to learn and train new employess
Cons
  • Relatively high payment processing fees
  • Does not integrate well with most general ledger software
  • Customer service can be curt
Likelihood to Recommend
Excellent, excellent choice for a multi-unit franchisee of quick service restaurants. I would hesitate to recommend for a "mom and pop" type restaurant, particularly one that was not generating at least $1m in sales. I would also hesitate to recommend for a multi-unit restaurant that had legacy general ledger integration unless they were willing to spend the time and energy to re-integrate, which is not an automatic or particularly easy process.
Return on Investment
  • On average, PeachWorks reduced food costs by 7% - a huge amount in the thin margin quick service food business
  • On average, PeachWorks reduced instances of under-staffing by 9 hours per week which we estimate is worth approximately $25,000 in additional revenue per year
  • On average, PeachWorks reduced back-office tasks and accounting by 2.2 hours per week which we estimate is worth approximately $14,300 in additional profits per year
Alternatives Considered
PeachWorks is far more comprehensive than TouchBistro. TouchBistro is more focused on allowing customers to take orders tableside. This is an important strategic initiative by many of our franchisee clients but we have found that the software is fairly limited beyond this functionality. TouchBistro does not integrate into the entire restaurant's operations so a restaurant must also purchase and install additional software.
Other Software Used
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