GFI KerioControl vs. Juniper SRX

IT works very well in the non-profit and small business space when there is a need for remote access or connecting several sites in a point to point VPN, user management and rule creation are very easy. The use of the MyKerio website for remote management also makes it easy to troubleshoot problems and make changes if technical staff are not onsite.

Incentivized

SRXs seem to be well suited at the enterprise level for plain routers, firewalls, and IDP/IDS. They work well on MPLS and Ethernet, including Internet. I have 3 SRXs also performing edge duty, with 2 in a high availability (HA) cluster. The Juniper line of SRXs provides a good range of scaling from small business to extremely large enterprise. Wire speed is a common comparison factor and Juniper shines in that area.

Incentivized

• VPN for Remote Employees
• Point to point VPNs
• Scanning of traffic
• Ease of management
• Website filtering by both sites and key words

Incentivized

• Edge Device (Tunneling & Routing)
• Routing Instances
• Zone Based Firewall
• L3 Gateway/Vlan termination
• DHCP Server & DHCP Relay
• Good support community & Good available documentation
• Good support by the Vendor

Incentivized

• Support can take longer to respond that it should
• Could work better with resellers
• Spend more effort on adding new features

Incentivized

• My only real criticism of the product is that it's hard to figure out how to upgrade the firmware from the CLI via TFTP via the docs, but it works great once you get it sorted.

Incentivized

Very easy to use and manage, user training takes less then 10 minutes. Technicians can perform basic tasks with less then an hour of training and can master it in under a year.

Incentivized

Support is very slow to respond and it takes a long time to convince level 1 techs that you need to be moved up to someone more senior. I believe support is outsourced and they are graded on how few tickets they need to escalate to higher tiers so they will try to figure out a solution even if it is detrimental to the overall support experience.

Incentivized

This is the one area where I have a beef with Juniper. When I called into Cisco TAC, 90% of the time, the first person I spoke with was able to resolve my issue. With Juniper TAC, 90% of the time, the first person I speak with is not able to resolve my issue, seems to almost be reading from a script, and must escalate my ticket. All of which takes time.

Incentivized

We found Kerio Control to provide the most features and easiest management of all the solutions we looked at, while cost was not the lowest the value was by far the best when you considered all the factors, costs, and manhours involved in deployment and management.

Incentivized

Juniper SRX stands tall compared to all these products for Large Service Provider Networks, where traffic volume is larger. Also, cost comparison with SRX's few other products can also be another contributing factor while selecting this. As well as Juniper Routers, Switches, and multiple products from the same vendor to maintain one single vendor environment. As well as Juniper Support is also really good.

• Easy to use makes it easy to train, reducing employee time and IT staff costs.
• Statefull inspection and web filtering greatly reduce malware incursions.
• Fact it can run on standard PC hardware greatly reduces cost to implement and makes scaling much less expensive.

Incentivized

• It is a workhorse for our field operations. It provides the last touch for an ISP to the customer. The customer has no view of the device, but with the repeatability of the device, they do not need to.
• The ability to roll out a dynamic routing protocol attached to a security zone allows elasticity to the environment that supports growth.
• VLAN support on the inside interfaces allow this to be the only device in some smaller deployments we install these in.

Incentivized