GFI Systems vs. WorkWave Route Manager

When our client wants to host email onsite, not in the cloud, our go-to is GFI Systems MailEssentials. You can set up allowed or blocked emails based on many parameters. The quarantine feature is easy to manage. Sometimes it "catches" too many emails. Easy to fix, though! GFI Systems LanGuard is so comprehensive that initial scans take forever to run! But it is so comprehensive that it catches *everything*! Not just viruses, and lack of updates--it catches things in the endpoint's registry. And provides the full information on the endpoint in order to identify and fix it. Thanks, guys for great products!

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WorkWave Route Manager is good for companies that are planning routes with multiple stops and multiple trucks. If your company is using whole truckloads to single locations, then WorkWave is not as helpful.

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• Security is their main focus and they do an excellent job providing users the ability to use all tools in one product.
• Their reports are very detailed and have the option to auto email key people with executive reports to keep track of vulnerabilities and patch status.
• Keeping costs low, no other company could offer as much as they do for everything they offer.

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• The variability of the routes.
• Able to put constraints on loads so we aren't overweight.
• Be able to let customer know approximate delivery time.

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• GFI Systems MailEssentials would be nice to have the possibility to block emails from overseas. Make that customizable, too!
• Have a "lite" version of GFI Systems LanGuard so we can do a quick check, if we would like to
• How about a special "partner" phone number for support? One where a partner can access support more quickly?

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• Historic export of orders.

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The Support zteam for GFI was with us all the way through, and I believe that they had the best support team of all the products that we use and/or tested.

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GFI Systems MailEssentials is easier to use and much less expensive.

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The other programs we tried were for UPS that had constant routes. They didn't work for us and were not very user-friendly.

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• GFI Systems does save us a lot of time and makes it very convenient to manage clients. Remote access usually works well.
• For our business GFI Systems is a bit expensive. The total cost is like hiring a full time employee.
• It would be nice if the backup function was more robust and better thought out. Until then, we are seeking another service for our client's backup needs.

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• Reduced miles driven.
• Improved customer communication.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info