June 29, 2021


Dana Parrish | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with WorkWave Route Manager

We use it to route our delivery trucks for deliveries. We have variable delivery routes as we don't go to the same places and WorkWave has been the best fit for or type of industry. We have 4 locations and we are able to use it to schedule for each location.
  • The variability of the routes.
  • Able to put constraints on loads so we aren't overweight.
  • Be able to let customer know approximate delivery time.
  • The mapping. Some of the new neighborhoods take a while to get added in mapping.
  • Some of the times between the different locations are incorrect. The Keys it takes 4 hours to get there but Workwave says 3 hours we have to account for those inconsistencies.
  • Variability
  • Estimated delivery times
  • Constraints you can put on loads.
  • Confidence we will be DOT compliant.
  • Able to plan our drivers days to a tee.
  • Able to see cost difference in cost in different route changes.
The other programs we tried were for UPS that had constant routes. They didn't work for us and were not very user-friendly.

Do you think WorkWave Route Manager delivers good value for the price?


Are you happy with WorkWave Route Manager's feature set?


Did WorkWave Route Manager live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of WorkWave Route Manager go as expected?


Would you buy WorkWave Route Manager again?


If you aren't doing the same route every day and you have to do a customized route daily this is the program for you.