TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GlassManager

    Score9 out of 10
    N/AGlassManager is a cloud-based software specially designed for glaziers. Users can create different types of Estimates, get Vendor Quotes, Create Glass drawings and share them with customers and field staff, send online approval links, schedule tasks linked to jobs for Field, Shop, and Office Staff. Mobile access for field staff to manage Timesheets and register hours in real-time and in the exact location for better field management. Access the software anytime anywhere using any smart…

    $85

    per month

    Rev.io PSA

    Score8.1 out of 10
    N/AFounded in 1984, Tigerpaw developed and offers an end-to-end software professional services automation (PSA) software solution that ties all aspects of the business into a single application. Tigerpaw aims to help users around the world to sell more, service clients better and grow their businesses faster.N/A
    Pricing
    GlassManagerRev.io PSA
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    GlassManagerRev.io PSA
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Features
    GlassManagerRev.io PSA
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of GlassManager and Rev.io PSA
    Feature
    GlassManager
    10.0
    1 Ratings
    26% above category average
    Rev.io PSA
    -
    Ratings
    Accounts payable10.01 Ratings00 Ratings
    Accounts receivable10.01 Ratings00 Ratings
    Global Financial Support10.01 Ratings00 Ratings
    Journals and Reconciliations10.01 Ratings00 Ratings
    Best Alternatives
    GlassManagerRev.io PSA
    Small Businesses
    Zoho One
    Score9.2 out of 10
    Autotask PSA
    Score7.7 out of 10
    Medium-sized Companies
    Zoho One
    Score9.2 out of 10
    Workday Professional Services Automation
    Score8.2 out of 10
    Enterprises
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    Planview AdaptiveWork
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GlassManagerRev.io PSA
    Likelihood to Recommend
    9.0
    (1 ratings)
    1.0
    (1 ratings)
    User Testimonials
    GlassManagerRev.io PSA
    Likelihood to Recommend
    Tech To U Inc.
    Glassmanager is well suited for glazier's business, companies looking for billing software.
    Read full review
    Rev.io PSA
    Tigerpaw Unleashed, according to Trust Radius is no longer being marketed. If it worked correctly, it has the potential to be great software for Enterprise level businesses. We chose the Unleashed version so that the technicians could use it in the field. It does take a lot of information to get the software up and running
    Incentivized
    Read full review
    Pros
    Tech To U Inc.
    • user-friendly interaction
    • work order management system
    • time and cost savings
    • staff has been helpful, responsive, and professional throughout our time together
    Read full review
    Rev.io PSA
    • ability to dispatch tech's to service calls
    Incentivized
    Read full review
    Cons
    Tech To U Inc.
    • They need to integrate GlassManager with GnuCash. It is a free account management software.
    Read full review
    Rev.io PSA
    • When training, during the overview of a chapter the examples tend to be from a prior version and do not reflect current software.
    • In my experience when things don't work the way you think they should being told to go back and read the chapter that you read 5 times before is not helpful.
    • I my experience when they know that there is an issue and the software is not working they keep billing you.
    • They like to tell you that they are escalating the problem. You never see a resolution and they do not get back to you . You have to keep calling them.
    • They acknowledge that you are having issues and state that there will be a credit. I have not seen one.
    • In my opinion, training is filled with jargon and no glossary.
    Incentivized
    Read full review
    Alternatives Considered
    Tech To U Inc.
    We tried a few different software options before finding Glassmanager, but none of them had all the features we needed for our business. Glassmanager is amazing because it has everything we require, from creating quotes to managing materials—it takes care of everything. Plus, it works seamlessly with QuickBooks. We're really happy with Glassmanager and want to thank the Glassmanager team for their excellent work!
    Read full review
    Rev.io PSA
    No answers on this topic
    Return on Investment
    Tech To U Inc.
    • saves a lot of effort and time in our day-to-day routine
    Read full review
    Rev.io PSA
    • Gigantic waste of time and resources
    Incentivized
    Read full review
    ScreenShots

    GlassManager Screenshots

    Screenshot of Reports & Dashboards
Have complete visibility into your business with a real-time dashboard and easy to produce reports that help you assess profitability and staff productivity.Screenshot of Mobile App
Field staff can view their task calendar, upload documents, images and notes to a project, estimate or work order.

Field staff can log time against jobs on their computer or mobile device while on site. Hours captured on billable projects are instantly calculated for future invoices. By tracking time against jobs, managers and owners can accurately measure profitability and staff productivity on every job.Screenshot of Job Management
GlassManager provides a consolidated view on every aspect of all jobs to increase efficiency and offer total visibility on your business. See project status, who’s been assigned, hours tracked and all documents associated with each job.Screenshot of Estimates & Quotes
Prepare accurate estimates and professional quotes quickly using pre-defined or the custom estimate templates. Descriptions of materials and services can be saved and repeatedly used to create consistency among staff from one quote to the next.Screenshot of Invoicing & Payments
Standardized material descriptions and hourly staff costs are automatically captured for invoicing so any employee can prepare professional invoices quickly so there aren’t delays to get paid. Input payments and have the ability to process multiple transactions.