TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Global Relay Archive

    Score10 out of 10
    N/AGlobal Relay, headquartered in Vancouver, offers Global Relay Archive, a system for managing and archiving unstructured data (e.g. IM, email, etc) in a compliant manner.N/A

    MailMeter

    Score9.6 out of 10
    N/AIrish company Waterford Technologies offers MailMeter, an email archiving solution.N/A
    Pricing
    Global Relay ArchiveMailMeter
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Global Relay ArchiveMailMeter
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Global Relay ArchiveMailMeter
    Small Businesses
    Amazon S3 Glacier
    Score9 out of 10
    Amazon S3 Glacier
    Score9 out of 10
    Medium-sized Companies
    Google Vault
    Score9.5 out of 10
    Google Vault
    Score9.5 out of 10
    Enterprises
    Microsoft Exchange Online Archiving
    Score8.4 out of 10
    Microsoft Exchange Online Archiving
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Global Relay ArchiveMailMeter
    Likelihood to Recommend
    9.0
    (1 ratings)
    10.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    3.0
    (1 ratings)
    User Testimonials
    Global Relay ArchiveMailMeter
    Likelihood to Recommend
    Global Relay
    If you have a finance company and are bound by certain compliance rules then Global Relay is the gold standard. It does cost more than typical Exchange archival solutions so regular non-compliance organizations can look at other options. We have had multiple events that required the use of Global relay some simple some much more complicated. They came through every time.
    Incentivized
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    Waterford Technologies
    If you are looking for an onsite solution, MailMeter does the job. Like any program, you will have problems on occasion, however the product is fairly stable. In my opinion, mail archiving is a service that's more suited towards cloud-based services rather than on premise. Much like a spam filter that runs on a Windows server, this product feels like it's from a bygone era.
    Incentivized
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    Pros
    Global Relay
    • legal searches
    • archive of all communications coming and going
    • extraction of data and delivery without users ever touching it
    Incentivized
    Read full review
    Waterford Technologies
    • The program is a beast and continues to chug away at emails.
    • The interface is simple and doesn't require reading a manual to understand.
    • MailMeter works fully with all versions of Exchange, including Office 365.
    Incentivized
    Read full review
    Cons
    Global Relay
    • Pricing is a bit high for data extraction
    Incentivized
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    Waterford Technologies
    • They can improve and work on GUI for sure
    Incentivized
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    Support Rating
    Global Relay
    No answers on this topic
    Waterford Technologies
    Of the few times I've dealt with support, I felt like the people who were on the other end couldn't help me. Latest instance was with resolving a license renewal issue, they had to connect me to someone in Ireland and were on a tight schedule to help me during their shift. Come to find that I could not renew a license because their license server was down. In all it wasn't a good support experience, however unfortunately par for the course.
    Incentivized
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    Alternatives Considered
    Global Relay
    Exchange Online Archiving is fine but the gold standard for finance is Global Relay. Most clients will go outside of MS for compliance-related archiving.
    Incentivized
    Read full review
    Waterford Technologies
    Probably an unfair comparison, but Mimecast has some interesting features that MailMeter does not. First, Mimecast is cloud, MailMeter is on-premise. Mimecast has all the same eDiscovery features that MailMeter has, however is also able to offer seamless archive stubbing into Outlook. Since you don't have to suck up resources on your local network, you easily save money spent on disk/compute resources.
    Incentivized
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    Return on Investment
    Global Relay
    • The business can responsed appropiately to legal actions as required by law
    • The business can remain functioning
    • The product has worked 100% of the time
    Incentivized
    Read full review
    Waterford Technologies
    • in terms of storage it has been awesome
    Incentivized
    Read full review
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