GLPI vs. Pyla

Pyla

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
GLPI	Score 8.4 out of 10	Mid-Size Companies (51-1,000 employees)	GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions.	$23 per IT agent/per month
Pyla	Score 0.0 out of 10	N/A	Pyla automates IT Onboarding and IT Offboarding. It centralizes and automates the allocation of employee access and permissions in one platform, allowing optimal management of employee profiles. Key features : Faster provisioning of IT resources and accurate management of allocated access and hardware. Offboarding : Access to the company's various tools and systems can be revoked with just a few clicks, for optimal IT security. Integrations : identity management (Okta,…	N/A

Pricing

GLPI

Pyla

Editions & Modules

GLPI Network Cloud: $23
per IT agent/per month
Basic: $1,455
for <10 IT agents; <500 IT assets
Standard: $4,365
for <50 IT agents; < 5000 IT assets
Advanced: $14,550
for >51 IT agents; > 5001 IT assets

No answers on this topic

Offerings

Pricing Offerings
GLPI	Pyla
Free Trial
Yes	No
Free/Freemium Version
Yes	No
Premium Consulting/Integration Services
Yes	No

Entry-level Setup Fee

$1,200 per installation

No setup fee

Additional Details

Prices for on-premises support L.3 and editor´s guarantee depends on the number of IT agents and IT assets. The price for GLPI Network Cloud is unique price per IT agent/per month. IT assets are free of charge and unlimited on GLPI Network Cloud. End users are free of charge for both options.

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More Pricing Information

Features

GLPI

Pyla

Incident and problem management

Comparison of Incident and problem management features of Product A and Product B
	GLPI 9.0 2 Ratings 10% above category average	Pyla - Ratings
Organize and prioritize service tickets	10.02 Ratings	00 Ratings
Expert directory	8.02 Ratings	00 Ratings
Self-service tools	9.02 Ratings	00 Ratings
ITSM collaboration and documentation	8.02 Ratings	00 Ratings
ITSM reports and dashboards	10.02 Ratings	00 Ratings

ITSM asset management

Comparison of ITSM asset management features of Product A and Product B
	GLPI 8.5 2 Ratings 4% above category average	Pyla - Ratings
Configuration mangement	9.01 Ratings	00 Ratings
Asset management dashboard	8.02 Ratings	00 Ratings

Change management

Comparison of Change management features of Product A and Product B
	GLPI 9.5 2 Ratings 10% above category average	Pyla - Ratings
Change requests repository	9.01 Ratings	00 Ratings
Service-level management	10.02 Ratings	00 Ratings

Best Alternatives
	GLPI	Pyla
Small Businesses	Agiloft Service Desk (discontinued) Score 9.0 out of 10	PowerDMS by NEOGOV Score 7.0 out of 10
Medium-sized Companies	Agiloft Service Desk (discontinued) Score 9.0 out of 10	PowerDMS by NEOGOV Score 7.0 out of 10
Enterprises	ManageEngine ServiceDesk Plus Score 9.3 out of 10	Axonify Score 10.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	GLPI	Pyla
Likelihood to Recommend	9.0 (2 ratings)	- (0 ratings)
Usability	9.0 (1 ratings)	- (0 ratings)

User Testimonials
	GLPI	Pyla
Likelihood to Recommend	Teclib GLPI is well suited to an on prem environment, I work for a company that values open-source software and European solutions. I have no experience with GLPI cloud hosted solution or their support as we have in house devs that fix and improve our installation, their community in the support forum is excellent if you have a question or want advice on an issue. Incentivized Verified User Anonymous Read full review	Pyla No answers on this topic
Pros	Teclib Tickering Inventory FAQ Incentivized Vctor Carrin Hontoria Sysadmin Read full review	Pyla No answers on this topic
Cons	Teclib Lack of auto update mechanism. Admin interface is somewhat dated. Incentivized Verified User Anonymous Read full review	Pyla No answers on this topic
Usability	Teclib We’ve used GLPI for many years and the interface has gotten better with every major release, the dashboard is easy to use and customizable. With the massive catalogue of plugins, you can change or add so many features and if you have the right team, you can turn it into a completely unique piece of software. So, if the default setup isn’t to your liking you can tweak it extensively. Incentivized Verified User Anonymous Read full review	Pyla No answers on this topic
Alternatives Considered	Teclib We selected GLPI because it is free software, and because of the potential it expected to have. We do not consider other alternatives. Incentivized Vctor Carrin Hontoria Sysadmin Read full review	Pyla No answers on this topic
Return on Investment	Teclib Quick resolution of incidents User satisfaction measurement Incentivized Vctor Carrin Hontoria Sysadmin Read full review	Pyla No answers on this topic
ScreenShots	GLPI Screenshots	Pyla Screenshots