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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GLPI

    Score8.9 out of 10
    Mid-Size Companies (51-1,000 employees)
    GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions.

    $23

    per IT agent/per month

    Tanium

    Score8.6 out of 10
    N/ATanium delivers Autonomous Endpoint Management (AEM) with the goal of allowing security-conscious organizations to break down silos between IT and Security operations that results in reduced complexity, cost, and risk.

    $8.99

    one-time fee per subscription license

    Pricing
    GLPITanium
    Editions & Modules
    GLPI Network Cloud
    $23
    per IT agent/per month
    Basic
    $1,455
    for <10 IT agents; <500 IT assets
    Standard
    $4,365
    for <50 IT agents; < 5000 IT assets
    Advanced
    $14,550
    for >51 IT agents; > 5001 IT assets
    Tanium Patch (v.2)
    $8.99
    one-time fee per subscription license
    Tanium Core Platform
    $29.99
    one-time fee per subscription license
    Tanium Subscription Suite
    $33.99
    one-time fee per subscription license
    Tanium Client Management
    $36.99
    one-time fee per subscription license
    Offerings
    Pricing Offerings
    GLPITanium
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup Fee$1,200 per installationNo setup fee
    Additional DetailsPrices for on-premises support L.3 and editor´s guarantee depends on the number of IT agents and IT assets. The price for GLPI Network Cloud is unique price per IT agent/per month. IT assets are free of charge and unlimited on GLPI Network Cloud. End users are free of charge for both options.—
    More Pricing Information
    Features
    GLPITanium
    Incident and problem management
    Comparison of Incident and problem management features of GLPI and Tanium
    Feature
    GLPI
    9.0
    2 Ratings
    10% above category average
    Tanium
    -
    Ratings
    Organize and prioritize service tickets10.02 Ratings00 Ratings
    Expert directory8.02 Ratings00 Ratings
    Self-service tools9.02 Ratings00 Ratings
    ITSM collaboration and documentation8.02 Ratings00 Ratings
    ITSM reports and dashboards10.02 Ratings00 Ratings
    ITSM asset management
    Comparison of ITSM asset management features of GLPI and Tanium
    Feature
    GLPI
    8.5
    2 Ratings
    5% above category average
    Tanium
    -
    Ratings
    Configuration mangement9.01 Ratings00 Ratings
    Asset management dashboard8.02 Ratings00 Ratings
    Change management
    Comparison of Change management features of GLPI and Tanium
    Feature
    GLPI
    9.5
    2 Ratings
    12% above category average
    Tanium
    -
    Ratings
    Change requests repository9.01 Ratings00 Ratings
    Service-level management10.02 Ratings00 Ratings
    Best Alternatives
    GLPITanium
    Small Businesses
    Agiloft Service Desk (discontinued)
    Score9 out of 10
    Avast CloudCare
    Score10 out of 10
    Medium-sized Companies
    ManageEngine ServiceDesk Plus
    Score9.2 out of 10
    Action1
    Score9.4 out of 10
    Enterprises
    Ivanti ITSM
    Score6.4 out of 10
    ManageEngine Endpoint Central
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GLPITanium
    Likelihood to Recommend
    9.0
    (2 ratings)
    8.0
    (3 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    GLPITanium
    Likelihood to Recommend
    Teclib
    GLPI is
    well suited to an on prem environment, I work for a company that values open-source
    software and European solutions.
    I have no
    experience with GLPI cloud hosted solution or their support as we have in house
    devs that fix and improve our installation, their community in the support forum
    is excellent if you have a question or want advice on an issue.
    Incentivized
    Read full review
    Tanium
    Tanium is well suited for organizations where enterprise infrastructure has great significance and needs to be properly managed as well as protected. Most organizations depend upon their infrastructure to sustain so Tanium can be a boon for them to sustain in this competitive market. However, Tanium is less appropriate for the traditional offices that don't have or have a less online presence.
    Incentivized
    Read full review
    Pros
    Teclib
    • Tickering
    • Inventory
    • FAQ
    Incentivized
    Read full review
    Tanium
    • It's recognize threat and offering easily.
    • Helps in security management and installing patches.
    • Tanium offers endpoint data precisely, merges many teams and processes effectively.
    • It's protect from all kinds of malicious threat and help you to achieve your task.
    Incentivized
    Read full review
    Cons
    Teclib
    • Lack of auto update mechanism.
    • Admin interface is somewhat dated.
    Incentivized
    Read full review
    Tanium
    • One issue is its ring topology, as the data is stored in central hubs and pushed through its peer nodes. If the central hub fails, then the associated node will also result in failure.
    • Another problem is that all Tanium management is on premises requiring the customer to maintain it. If we want ask any help from Tanium support we always get a response like "you are maintaining it yourselves and it's your responsibility.
    • The Tanium User Interface could be improved a bit as, although the tool is rich in performance, a more impressive UI might really attract new customers.
    Incentivized
    Read full review
    Usability
    Teclib
    We’ve used
    GLPI for many years and the interface has gotten better with every major
    release, the dashboard is easy to use and customizable.

    With the
    massive catalogue of plugins, you can change or add so many features and if you
    have the right team, you can turn it into a completely unique piece of
    software.

    So, if the
    default setup isn’t to your liking you can tweak it extensively.
    Incentivized
    Read full review
    Tanium
    No answers on this topic
    Alternatives Considered
    Teclib
    We selected GLPI because it is free software, and because of the potential it expected to have. We do not consider other alternatives.
    Incentivized
    Read full review
    Tanium
    Tanium is always my first choice, so much excellent feedback online from genuine users, easy to use in any system environment, and value for money, so many good things about Tanium stacks up against all the other competitors in the market. Tanium is one of the most reliable and trusted risk and compliance management software.
    Incentivized
    Read full review
    Return on Investment
    Teclib
    • Quick resolution of incidents
    • User satisfaction measurement
    Incentivized
    Read full review
    Tanium
    • Enhanced security.
    • Increase in customer trust.
    • Overall increase in company revenue.
    Incentivized
    Read full review
    ScreenShots

    GLPI Screenshots

    Screenshot of Dashboards for Asset Management and HelpdeskScreenshot of Asset ManagementScreenshot of Asset management: item viewScreenshot of User managementScreenshot of Helpdesk: Kanban viewScreenshot of Helpdesk