Gologin vs. Hiver

GoLogin has been very helpful in providing a clear understanding of what I need to do to use their platform to its fullest capabilities. If you're looking for a way to manage multiple accounts, save cookie and browser data, all without triggering logouts or red flags on sites that discourage using multiple profiles, GoLogin is an excellent choice. The interface is straightforward, and the support team responds quickly to any questions. I’ve been able to streamline my workflow and keep my accounts safe and organized

One scenario where Hiver works really well is in a shared support or billing inbox or anywhere multiple team members need access to the same messages. For example, when a customer emails about a billing question, we used to reply and manually loop in the billing team or forward the message. That often caused confusion, especially when someone forgot to “reply all” or responded only to the teammate instead of the customer.Now with Hiver, we just assign the conversation to the billing inbox, and whoever is available can respond. Everyone on the team can see the thread, status, and notes, which avoids duplicated efforts and missed replies. We also used to rely on Google Groups, but it wasn’t clear if someone had already replied, and there was no easy way to collaborate behind the scenes. Hiver completely solved that for us.As for situations where Hiver might be less ideal, I’d say if your team isn’t using Gmail or Google Workspace, then it’s probably not a good fit. It’s really designed for teams that live in Gmail so the team doesn't have to learn a new system. I'm sure some businesses will require a more robust ticketing solution but for our use case, this was a perfect option to improve outcomes, client service, and satisfaction.

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• the user interface is very easy to use and navigate. Haven’t had any issues with bugs or anything like that which is a major plus.
• Proxy servers import very well haven’t had one fail. Each profile has a unique fingerprint so it’s the perfect central hub for working with multiple different profiles

• automation through rules
• tagging emails, anaylics behind them
• support, chat always responds right away

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• Auto-refresh would be a good idea so I can work with the latest profiles all the time
• Pricing is messy — I feel like we're double paying for accounts when I invite team members to my dashboard
• Would be great if GoLogin could auto-update in the background

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• It could be considered expensive, but ultimately worth every penny for those who use shared inboxes/groups to run their business.

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I wish there was more features for testing. And more flexibility on support and technical adjustments to add features when requested for an extra pay

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Easy to use

Support is there, can be slow at times.

I’d say it’s stacks pretty good honestly way better there’s a lot of bugs when I was using that platform and it wasn’t really the best for my used case but not everything is a one-size-fits-all. I think GoLogin is definitely way better than what I was using prior to this

True ticketing solutions are certainly more robust in that you can typically manage social media channels and phones, etc. But, in my opinion, when you don't have a team solely responsible for managing a ticketing system they can be complicated to implement. With HIVER, we're already all accustomed to managing our own G-Suite inbox, so it was simply a matter of teaching the team how to utilize the solution.

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• positive since we’ve been running our systems on GoLogin we’ve jumped from 10 to 40k mrr in a months time
• We’ve scaled social media products to be able to manage multiple account accounts

• The ROI on showing how many emails are being received and addressed in a timely manner are great for KPIs
• the ability to search and ensure emails are not being deleted as an automatic report is sent out the following day saying if any emails were deleted by whom
• the ability to automate who gets assigned what emails from specific vendors per entity

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