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GoodRx for Healthcare Professionals vs. Resolver

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GoodRx for Healthcare Professionals

    Score9 out of 10
    N/AGoodRx is a pharmacy and prescription drug pricing and purchasing application, from the company of the same name in Santa Monica. If a patient's medication isn't covered by insurance and they can't afford the cash price, GoodRx can provide a lower price without any restrictions or additional paperwork. Its service for healthcare professionals includes biweekly email newsletter, offering recent news, research, and tips, and the app enables professionals to send GoodRx discounts and coupons to…N/A

    Resolver

    Score9 out of 10
    N/ACrisp is a Social Media Safety and crisis monitoring firm, boasting technology that is trusted by some of the world’s largest, most well-known brands to provide fast, precise detection of critical issues and crises. Crisp is a Kroll company since the May 2022 acquisition.N/A
    Pricing
    GoodRx for Healthcare ProfessionalsResolver
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    GoodRx for Healthcare ProfessionalsResolver
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    User Ratings
    GoodRx for Healthcare ProfessionalsResolver
    Likelihood to Recommend
    9.0
    (1 ratings)
    10.0
    (1 ratings)
    User Testimonials
    GoodRx for Healthcare ProfessionalsResolver
    Likelihood to Recommend
    GoodRx
    GoodRx is a great tool if you don't have insurance or your medications aren't covered. It offers deals on many, many different prescriptions and can help people save a significant amount of money without a lot of labor. Anyone who has computer/printer or phone/app access can utilize its features, so it's very accessible to the majority of people.
    Incentivized
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    Kroll
    At $95 per month for unlimited seats, it's the cheapest solution for both support and marketing/sales teams if you need multiple seats. At the same time, everything works so smoothly and efficiently that you'd never believe it is such a cheap tool. Small teams could leverage their Free plan or the Pro tier, however, to get access to advanced features like chatbots or CRM integrations you'd need to get the unlimited package. Magic Browsing is another top feature that allows support teams to see what the client is doing on the website and guide him through the needed steps to troubleshoot any issues
    Incentivized
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    Pros
    GoodRx
    • Convenient. Very easy to access and use.
    • Efficient. The interface is very user-friendly and easy to understand.
    • Saves money. It definitely does what it sets out to do - save people money!
    Incentivized
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    Kroll
    • Intuitive chatbot functionality
    • Unlimited number of live agents at one fixed price
    • Real-time assistance with cobrowsing feature
    • A decent number of integrations with popular tools
    Incentivized
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    Cons
    GoodRx
    • Knowing that many people, on some of these medicines, are elderly and would appreciate saving a couple of dollars, it would be nice to have a way to use GoodRX without a computer or phone.
    • Submit/request button. If someone's medicine isn't included in the program, it may be helpful to have a way to monitor demand.
    • A tool to help you measure how much you save each year would be neat to see.
    Incentivized
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    Kroll
    • Number of native integrations could be bigger
    • Additional features for improving conversions like popup banners or guided tours to allow clients to combine multiple tools into one (like Intercom does)
    Incentivized
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    Alternatives Considered
    GoodRx
    I haven't ever heard of competitors of GoodRx, and I've never had a reason to look anywhere else. I've always had a good experience with GoodRx, no issues or questions from the pharmacies at all! Very convenient and it's nice to have a quick way to save a bit of money.
    Incentivized
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    Kroll
    Crisp has fewer auxiliary features that Intercom (popup builder and guided tours is something that comes to mind), however [I feel it] has MUCH better pricing tiers. It does 95% of things Intercom can do at 5% of the price. Both Drift and Freshworks provide similar solutions which are more expensive, but also have technical issues, which resulted in poorer performance of our website
    Incentivized
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    Return on Investment
    GoodRx
    • Saves our employees money.
    • Boosts morale - it's nice that employees can talk about saving money together.
    Incentivized
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    Kroll
    • Radically increased conversion rates due to proactive chat bots
    • Increased customer satisfaction due to stellar support (built in screen share saves a ton of time for troubleshooting, unlimited number of agents helps to improve response times etc)
    • Saved hours of time of support team
    Incentivized
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    ScreenShots