Goodwerp (discontinued) vs. Socialtext (discontinued)

It is a software platform for any SMB to get seriously organized

We use Social Text as a platform to air our issues with different departments. We voice our concerns and suggestions so we can help find a solution to the problems we incur on a daily basis. We need to have social text as an app so we can communicate in real time not only during work hours.

• A wisely simple user-interface
• From project management to team-collaboration
• Great customer support: Whenever I asked for something, within a short time, somebody from Goodwerp was there to assist

• Version history - Always keeps the edited versions and one can revert back any time
• Creating and Editing an article is very easy and intutive
• Sharing the articles with peers

• An embedded way for meeting with clients via teleconference.
• A BOX.com connector so as to easily use the files already stored there.
• Perhaps a library of project templates.

• Search needs a ton of improvements. It was very slow a year ago
• Search result quality was also not that good
• I know they have improved their UI recently but when i used it last year it did not really have any design elements which could be used to make the articles look more presentable. It was important for us as we used it for external communication as well.

I was a happy customer

We have a lot of info in Socialtext already. It would be hard to get all that info out and port it to a different system

Goodwerp combines for example the accounting module and sales-lead nurturing and qualification module which are not present in the other platforms.

I frankly like Confluence better than socialtext because of the speed and the quality of search. They also have better design elements which can help make the articles pleasant to the eyes.

• reduces the time of getting from one application to another.
• Better decision making:
• Increased productivity

• We get solutions to concerns much faster
• We promote interactions with the other depts
• We listen and have discussions