Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Google Assistant
Score 9.6 out of 10
N/A
Users can build custom conversational experiences using Google Assistant’s voice and visual APIs. Take users on journeys through a product, using Assistant’s natural language understanding (NLU) capabilities and developer tools.N/A
Kore.ai
Score 8.3 out of 10
N/A
Kore.ai Experience Optimization (XO) Platform is a conversational AI platform for enterprises that automates and optimizes CX and EX. The platform includes tools to design, test, train, deploy, analyze, and manage Intelligent Virtual Assistants.N/A
Spiro.ai
Score 0.0 out of 10
N/A
Spiro Technologies in Boston offers the Spiro.ai virtual sales assistant, providing a proactive relationship management technology.N/A
Pricing
Google AssistantKore.aiSpiro.ai
Editions & Modules
No answers on this topic
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Google AssistantKore.aiSpiro.ai
Free Trial
NoYesNo
Free/Freemium Version
NoYesNo
Premium Consulting/Integration Services
NoNoNo
Entry-level Setup FeeNo setup feeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
Google AssistantKore.aiSpiro.ai
Best Alternatives
Google AssistantKore.aiSpiro.ai
Small Businesses
Fin by Intercom
Fin by Intercom
Score 8.6 out of 10
LocaliQ
LocaliQ
Score 8.8 out of 10
Fin by Intercom
Fin by Intercom
Score 8.6 out of 10
Medium-sized Companies
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Piper the AI SDR by Qualified
Piper the AI SDR by Qualified
Score 9.2 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Enterprises
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Conversica
Conversica
Score 4.1 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
Google AssistantKore.aiSpiro.ai
Likelihood to Recommend
10.0
(2 ratings)
8.5
(2 ratings)
-
(0 ratings)
Usability
10.0
(1 ratings)
9.0
(2 ratings)
-
(0 ratings)
Support Rating
-
(0 ratings)
9.0
(2 ratings)
-
(0 ratings)
User Testimonials
Google AssistantKore.aiSpiro.ai
Likelihood to Recommend
Google
I'm in a Me vs. The World environment rather often. I can connect to my outer realm when heading to live meetings. Auditions, job assignments all via my assistant. I like having the ability to capture the moment and rewrite it as well. This is a primary driver for me. Sometimes branching out or when collaborating, I think I work a little harder in the moment than Google Assistant might but that is moreso my limitations and not the feature so much. I catch this scene when I'm in a group environment or at times having to create and respond to a larger scale event. Not a deal breaker for me however.
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Kore.ai
It is a very flexible virtual assistance tool that is easy to develop enterprise-level complex bots without the knowledge of highly skilled programming. The platform has a straightforward and user-friendly interface. It has excellent documentation and answers all the possible questions of clients. Moreover, its customer support is really great. It is one of the fastest chatbot development platforms that are scalable, easy to integrate, and provides various domain support. Overall I had a great experience with Kore.ai.
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Spiro.ai (Spiro Technologies)
No answers on this topic
Pros
Google
  • To-do lists and task boards so I can work on it better, and can ask quickly on what I need to do.
  • Saves time and increases efficiency - I can ask and can answer relevant answers
  • Set-up meetings - quickly scheduling and checking for time which suits all people
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Kore.ai
  • Virtual Assistants.
  • Customer Journeys.
  • Bot Development.
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Spiro.ai (Spiro Technologies)
No answers on this topic
Cons
Google
  • I think newer, complementary ideas are a bit sharper than Google Assistant especially in a Q&A environment or when seeking some depth to a subject. That enhancement is to be expected I feel. And Google Assistant is not so self limiting so I don't have a lot of improvement needs because I use this for what I've become accustomed to and for the ability overall.
  • It is always important to do your best around hectic places, in bad tower signal areas or even if trying to do something new while using Google Assistant. Have patience in the setting. It pays off.
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Kore.ai
No answers on this topic
Spiro.ai (Spiro Technologies)
No answers on this topic
Usability
Google
I feel this can be adjusted and after some trial and error you sort of start knowing what will work and how. And I have to say the overall impact becomes personal and we are all different. I'm small scale and as I've said, it works.
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Kore.ai
For new users, it has one of the best UI/UX experiences. One can easily get used to the platform and integrate enterprise-level intelligent chatbots. It uses many AI algorithms that understand the queries very effectively and helps resolve client issues. You don't need any prior high-level experience in coding to build chatbots and can easily integrate a chatbot with the Kore.ai platform.
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Spiro.ai (Spiro Technologies)
No answers on this topic
Support Rating
Google
No answers on this topic
Kore.ai
Our experience using Kore.ai makes it one of the best AI chatbot platforms we have ever used. Kore.ai bot builder is extremely easy to use and does not require technical expertise to make it live. A change in the flow can be made whenever required with the bot.
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Spiro.ai (Spiro Technologies)
No answers on this topic
Alternatives Considered
Google
I chose this because it was easier for me and can be accessed via mobile and laptop too because it enables cross device support because it helps in adding more depth to my life, and can help me save tons of time.
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Kore.ai
No answers on this topic
Spiro.ai (Spiro Technologies)
No answers on this topic
Return on Investment
Google
  • positive because it saves my time and improves productivity
  • I can do quick research based on my thoughts and even asking it to write notes
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Kore.ai
  • Assisted in solving customer questions.
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Spiro.ai (Spiro Technologies)
No answers on this topic
ScreenShots

Kore.ai Screenshots

Screenshot of Conversation Driven Dialog Builder - When fed user and IVA interactions as messages,  the platform automatically converts them into executable dialog tasks, making it easier for non-developers to build sophisticated IVAs.Screenshot of Explainable AI - Debugs the logic behind AI, generating information to make necessary changes, and fine-tune the performance.Screenshot of the UI to train the IVA for intents, entities, synonyms, and traitsScreenshot of analytics to track intent recognition rate, successful/unsuccessful interactions, dropoffs, popular channels and languages, NLP metrics, conversation flows and other critical metrics.