Google Backup and Sync (discontinued) vs. Sugar Connect

Google [Backup and Sync] is great if you want a nice free solution to sharing files where multiple people need to be in them at the same time. Everyone needs a free google account and they can have access and share file easily. If you need something that integrates well with the windows file explorer or a mac computer though, this solution isn't the best one out there because it works best through the web interface.

Incentivized

It is a fantastic and very useful application. It has many customization options, but it does not have the power that a giant company requires.

Incentivized

• file version is very good to recover if we did wrong thing in that file
• can restore file back if we empty from trash
• smart sync for offline file use in case no internet
• work cross platform mobile, Android, web, tablet, PC easy to share and manage permission

Incentivized

• Makes saving emails in SugarCRM really easy
• Flexible as to which types of records you can save to
• Accurate reporting on opens and clicks
• Easily add new records to SugarCRM from Gmail inbox

Incentivized

• A lot of people getting confused by how the app opens. If the app is open, it will give a little icon on Mac on the toolbar so they think it's not working.
• It can be a bit better UI.
• Search option can be stronger.

Incentivized

• The payment plan that Collabspot provides does not have many advantages over the free plan.
• The scores do not reflect the true assessment towards clients and candidates.
• Mail templates have an outdated design.

Incentivized

It requires little to no user intervention to get it working properly

Incentivized

Google support is usually pretty good, never had an issue that required direct communication or support from Google.

Incentivized

Since the [Google Backup and Sync] works with google/gmail accounts, and most people have a google account already it made it an easy solution to setup and link with most users. The other solutions would have required setting up new accounts for most employees to get them started, so it saved us that hassle.

Incentivized

Very similar. Two different layouts for two totally different systems. Collabspot/Sugar is my primary system, but when I was an SDR, I used HubSpot for prospecting primarily because of email automation. Now that I'm a Territory Manager, I don't use HubSpot much anymore as my time is filled up with partners and clients--I do less "hunting" these days than I did as an SDR. Our company uses SugarCRM and Collabspot is integrated so I use Collabspot almost exclusively now. Right tool for the right job, I guess.

Incentivized

• Google Backup and Sync is not expensive for businesses
• Google Backup and Sync has good data leak prevention inside already

Incentivized

• The staff that enters is of guaranteed quality.
• Customers can respond to our requests quickly.
• The staff of the administration is much more committed to their work.

Incentivized