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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Meet

    Score8.4 out of 10
    N/AGoogle Meet, formerly Hangouts Meet, replaces the former Google Hangouts as the company's G Suite integrated web conferencing tool, allowing users to join meetings directly from a Calendar event or email invite from a computer, phone, or conference room. G Suite's Enterprise edition also creates a dial-in phone number for each meeting, as an additional convenience.

    $6

    per month

    West Collaboration (discontinued)

    Score8.7 out of 10
    N/ALaunched in October 2020, Hoot Meetings from Intrado was a client-free service used to host and join video meetings. Since rebranding to West Technology Group, the company is discontinuing its collaboration technologies. Hoot Meetings is no longer available.N/A
    Pricing
    Google MeetWest Collaboration (discontinued)
    Editions & Modules
    Google Workspace - Business Starter
    $6
    per month
    Google Workspace - Business Standard
    $12
    per month
    Google Workspace - Business Plus
    $18
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Google MeetWest Collaboration (discontinued)
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Google MeetWest Collaboration (discontinued)
    Considered Both Products
    Google
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    64 Answers
    No answers on this topic
    Delivers good value for the price
    98%
    Delivers good value for the price
    60 Answers
    No answers on this topic
    Happy with the feature set
    83%
    Happy with the feature set
    55 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    41 Answers
    No answers on this topic
    Implementation went as expected
    98%
    Implementation went as expected
    55 Answers
    No answers on this topic
    Features
    Google MeetWest Collaboration (discontinued)
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Google Meet and West Collaboration (discontinued)
    Feature
    Google Meet
    8.8
    60 Ratings
    11% above category average
    West Collaboration (discontinued)
    8.5
    2 Ratings
    7% above category average
    High quality audio8.760 Ratings9.02 Ratings
    High quality video8.460 Ratings9.02 Ratings
    Low bandwidth requirements8.943 Ratings7.62 Ratings
    Mobile support9.354 Ratings8.42 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Google Meet and West Collaboration (discontinued)
    Feature
    Google Meet
    8.9
    60 Ratings
    11% above category average
    West Collaboration (discontinued)
    8.3
    2 Ratings
    4% above category average
    Desktop sharing8.660 Ratings8.02 Ratings
    Whiteboards9.240 Ratings8.62 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Google Meet and West Collaboration (discontinued)
    Feature
    Google Meet
    8.5
    58 Ratings
    4% above category average
    West Collaboration (discontinued)
    8.4
    2 Ratings
    3% above category average
    Calendar integration9.557 Ratings8.02 Ratings
    Meeting initiation8.857 Ratings8.62 Ratings
    Integrates with social media6.325 Ratings9.02 Ratings
    Record meetings / events8.946 Ratings8.62 Ratings
    Slideshows8.847 Ratings8.02 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Google Meet and West Collaboration (discontinued)
    Feature
    Google Meet
    8.4
    57 Ratings
    4% above category average
    West Collaboration (discontinued)
    8.3
    2 Ratings
    3% above category average
    Live chat8.855 Ratings8.42 Ratings
    Audience polling8.037 Ratings8.42 Ratings
    Q&A8.439 Ratings8.02 Ratings
    Online Events Security
    Comparison of Online Events Security features of Google Meet and West Collaboration (discontinued)
    Feature
    Google Meet
    9.2
    50 Ratings
    13% above category average
    West Collaboration (discontinued)
    8.7
    2 Ratings
    7% above category average
    User authentication9.547 Ratings9.02 Ratings
    Participant roles & permissions9.145 Ratings8.42 Ratings
    Confidential attendee list8.936 Ratings8.62 Ratings
    Best Alternatives
    Google MeetWest Collaboration (discontinued)
    Small Businesses
    ClickMeeting
    Score9.5 out of 10
    ClickMeeting
    Score9.5 out of 10
    Medium-sized Companies
    JioMeet
    Score9.8 out of 10
    JioMeet
    Score9.8 out of 10
    Enterprises
    Webex Meetings
    Score8.7 out of 10
    Webex Meetings
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google MeetWest Collaboration (discontinued)
    Likelihood to Recommend
    9.2
    (65 ratings)
    8.4
    (2 ratings)
    Likelihood to Renew
    7.0
    (6 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (24 ratings)
    -
    (0 ratings)
    Support Rating
    9.8
    (18 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    8.6
    (2 ratings)
    -
    (0 ratings)
    Professional Services
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Google MeetWest Collaboration (discontinued)
    Likelihood to Recommend
    Google
    Well suited for both our workplace and virtual meetings, especially when people are not in one place. It is also more appropriate with audio, visual, and captions. It is also more appropriate to send a recording to your drive for reference on parts that a host may not have captured.
    Read full review
    Discontinued Products
    It is a great choice if someone wants to add a large number of participants and have a large team. I have been using it and haven’t found it ruining the quality of video because of participants. Furthermore, My team found it easy to join the link . Something that bothers me is that it doesn’t work well with a weak internet connection and this is troublesome for us.
    Incentivized
    Read full review
    Pros
    Google
    • It allows multiple people to join in a meeting.
    • The admin can change the role and make anyone as admin of the current session.
    • Even if the meeting gets disconnected due to network in the admin's side error still it remains running on the user's side.
    • Multiple people can share screen together at the same time.
    • The admin can make the meeting open to all so that every time someone joins the admin does not have to allow them one by one. Once it's open, all can join without permission of the admin.
    Read full review
    Discontinued Products
    • Its integration with [Microsoft] Outlook is very helpful for us.
    • It provides the best quality of video and audio.
    • Its pricing is so fair and justified.
    • Its mobile application works quite smoothly.
    Incentivized
    Read full review
    Cons
    Google
    • One major one — I always say that we cannot send attachments during the meeting. Teams has that, so I believe Google should add that as well. Because you can have the conversation in the messages, but you can’t provide a file. So let’s say I have a technical conversation with someone, and I want to share a document, like an architecture diagram — I cannot send it. We have to use Gmail or Drive for that. It can be integrated for sure, so that’s an improvement that definitely can be done.
    Incentivized
    Read full review
    Discontinued Products
    • It requires a profoundly strong internet connection or else it stops working.
    • It is buggy.
    • There should be an update on it.
    Incentivized
    Read full review
    Likelihood to Renew
    Google
    This app is still having a lot of redundant features as compared to other industry apps such as Zoom and Webex which offers much more on the functionality side along with the option to have greater user access control to the admin/host of the meetings. A sense of interaction is always found to be missing in Google meet which can be easily adopted in the Zoom
    Read full review
    Discontinued Products
    No answers on this topic
    Usability
    Google
    Google Meet is very easy and simple to use. I can schedule a meeting right on my calendar - it literally takes a few seconds. There is no additional app I have to open to schedule anything. Guests can click on the link easily to join any meetings. 10/10!
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Support Rating
    Google
    Google does a great job of providing tech support for this product, as it does many others. Similarly, Google has FAQs that cover a large amount of issues faced by users. Problems have not persisted in our use of this product. Problems are resolved quickly and easily, with or without personal Google support.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Alternatives Considered
    Google
    I use Microsoft Teams, but obviously Google Meet is much better than that because there are some challenges which I see as part of this. One of the main pros that I see here is that in Google Meet, whenever you have all those recordings as part of the Google Suite, you have those recordings stored in Google types. So that's the same Google product and everything stays in the same thing.
    Incentivized
    Read full review
    Discontinued Products
    I was not satisfied with the quality of video Zoom used to provide us. Furthermore, my team didn’t find the Zoom link easy to join and above all creating link for the meeting was very hard and tricky in Zoom which is easy in Hoot and Hoot works well even with a large number of participants, and my teammates find it easy.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Google
    I wasn't involved in the unit pricing factor. So far I used Google meet in the office where I got access to all these Google applications including the Google Meet feature. So I wasn't involved much in this pricing factor of Google Meet and also regarding the contact terms of the product.
    Read full review
    Discontinued Products
    No answers on this topic
    Professional Services
    Google
    This is very good in the professional services as I started using this first for the professional service only. While using this Google Meet itself gives a professional feel as the UI works in a professional way. The video background modification, multi-screen feature, and some other features help in professional service.
    Read full review
    Discontinued Products
    No answers on this topic
    Return on Investment
    Google
    • It's definitely the way that we engage with our customers and each other. So I think it's really good that it can help you bring remote people together and feel like you've met with them online. And then when you meet them in person you're like, this tracks, this definitely coincides with who I saw online. So it definitely is a really good platform to just bring people together, but remotely.
    Incentivized
    Read full review
    Discontinued Products
    • My team and I can better coordinate.
    • I am able to bring my team on one page and can communicate freely.
    • I can add my whole team and the quality of the video remains the same.
    Incentivized
    Read full review
    ScreenShots