Google Meet vs. West Collaboration (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Google Meet
Score 8.3 out of 10
N/A
Google Meet, formerly Hangouts Meet, replaces the former Google Hangouts as the company's G Suite integrated web conferencing tool, allowing users to join meetings directly from a Calendar event or email invite from a computer, phone, or conference room. G Suite's Enterprise edition also creates a dial-in phone number for each meeting, as an additional convenience.
$6
per month
West Collaboration (discontinued)
Score 8.7 out of 10
N/A
Launched in October 2020, Hoot Meetings from Intrado was a client-free service used to host and join video meetings. Since rebranding to West Technology Group, the company is discontinuing its collaboration technologies. Hoot Meetings is no longer available.N/A
Pricing
Google MeetWest Collaboration (discontinued)
Editions & Modules
Google Workspace - Business Starter
$6
per month
Google Workspace - Business Standard
$12
per month
Google Workspace - Business Plus
$18
per month
No answers on this topic
Offerings
Pricing Offerings
Google MeetWest Collaboration (discontinued)
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Google MeetWest Collaboration (discontinued)
Top Pros
Top Cons
Features
Google MeetWest Collaboration (discontinued)
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Google Meet
8.7
52 Ratings
9% above category average
West Collaboration (discontinued)
8.5
2 Ratings
7% above category average
High quality audio8.952 Ratings9.02 Ratings
High quality video8.252 Ratings9.02 Ratings
Low bandwidth requirements8.843 Ratings7.62 Ratings
Mobile support8.947 Ratings8.42 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Google Meet
8.0
52 Ratings
1% above category average
West Collaboration (discontinued)
8.3
2 Ratings
4% above category average
Desktop sharing8.952 Ratings8.02 Ratings
Whiteboards7.134 Ratings8.62 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Google Meet
8.1
51 Ratings
1% below category average
West Collaboration (discontinued)
8.4
2 Ratings
3% above category average
Calendar integration8.850 Ratings8.02 Ratings
Meeting initiation8.750 Ratings8.62 Ratings
Integrates with social media7.225 Ratings9.02 Ratings
Record meetings / events7.539 Ratings8.62 Ratings
Slideshows8.440 Ratings8.02 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Google Meet
8.9
50 Ratings
6% above category average
West Collaboration (discontinued)
8.3
2 Ratings
1% below category average
Live chat8.548 Ratings8.42 Ratings
Audience polling9.030 Ratings8.42 Ratings
Q&A9.333 Ratings8.02 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Google Meet
8.2
43 Ratings
1% below category average
West Collaboration (discontinued)
8.7
2 Ratings
4% above category average
User authentication7.940 Ratings9.02 Ratings
Participant roles & permissions9.338 Ratings8.42 Ratings
Confidential attendee list7.629 Ratings8.62 Ratings
Best Alternatives
Google MeetWest Collaboration (discontinued)
Small Businesses
ClickMeeting
ClickMeeting
Score 9.5 out of 10
ClickMeeting
ClickMeeting
Score 9.5 out of 10
Medium-sized Companies
ClickMeeting
ClickMeeting
Score 9.5 out of 10
ClickMeeting
ClickMeeting
Score 9.5 out of 10
Enterprises
TeamViewer
TeamViewer
Score 8.2 out of 10
Google Meet
Google Meet
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Google MeetWest Collaboration (discontinued)
Likelihood to Recommend
8.8
(54 ratings)
8.4
(2 ratings)
Likelihood to Renew
7.1
(6 ratings)
-
(0 ratings)
Usability
9.6
(12 ratings)
-
(0 ratings)
Support Rating
9.8
(18 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
8.6
(2 ratings)
-
(0 ratings)
Professional Services
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
Google MeetWest Collaboration (discontinued)
Likelihood to Recommend
Google
Google Meet was a perfect video conferencing solution for us during our training sessions. The only problems encountered were due to weak signals, which sometimes required us to turn off our video. All features worked very well in tying together a team across four different time zones. I was very impressed with the tool's performance
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West Technology Group, LLC (formerly Intrado)
It is a great choice if someone wants to add a large number of participants and have a large team. I have been using it and haven’t found it ruining the quality of video because of participants. Furthermore, My team found it easy to join the link . Something that bothers me is that it doesn’t work well with a weak internet connection and this is troublesome for us.
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Pros
Google
  • First off, the quality of the call is pretty good, especially when all of us are working remotely.
  • We can easily schedule our meeting in Google Calendar.
  • Sending an invitation link is easy.
  • What makes Google Meet stand out from other video conferencing tools is that we can use it for an unlimited time, even if we use the free account.
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West Technology Group, LLC (formerly Intrado)
  • Its integration with [Microsoft] Outlook is very helpful for us.
  • It provides the best quality of video and audio.
  • Its pricing is so fair and justified.
  • Its mobile application works quite smoothly.
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Cons
Google
  • Meet as it comes doesn't have a great way to handle large meetings.
  • I don't like the way they hide the mute button. It's a disruptive view to mute/unmute.
  • Chat box is the only way to document collaborations within the meeting.
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West Technology Group, LLC (formerly Intrado)
  • It requires a profoundly strong internet connection or else it stops working.
  • It is buggy.
  • There should be an update on it.
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Likelihood to Renew
Google
This app is still having a lot of redundant features as compared to other industry apps such as Zoom and Webex which offers much more on the functionality side along with the option to have greater user access control to the admin/host of the meetings. A sense of interaction is always found to be missing in Google meet which can be easily adopted in the Zoom
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West Technology Group, LLC (formerly Intrado)
No answers on this topic
Usability
Google
Google Meet is very easy and simple to use. I can schedule a meeting right on my calendar - it literally takes a few seconds. There is no additional app I have to open to schedule anything. Guests can click on the link easily to join any meetings. 10/10!
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West Technology Group, LLC (formerly Intrado)
No answers on this topic
Support Rating
Google
Google does a great job of providing tech support for this product, as it does many others. Similarly, Google has FAQs that cover a large amount of issues faced by users. Problems have not persisted in our use of this product. Problems are resolved quickly and easily, with or without personal Google support.
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West Technology Group, LLC (formerly Intrado)
No answers on this topic
Alternatives Considered
Google
The main positive feature in Google Meet over Zoom to me is the fact that Google meet can be seamlessly deployed in the browser with its full functionality. Unlike Zoom for which you need to download an extra application to use. This consequently makes workflow smooth when transitioning between something like emails and taking part in a meeting.
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West Technology Group, LLC (formerly Intrado)
I was not satisfied with the quality of video Zoom used to provide us. Furthermore, my team didn’t find the Zoom link easy to join and above all creating link for the meeting was very hard and tricky in Zoom which is easy in Hoot and Hoot works well even with a large number of participants, and my teammates find it easy.
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Contract Terms and Pricing Model
Google
I wasn't involved in the unit pricing factor. So far I used Google meet in the office where I got access to all these Google applications including the Google Meet feature. So I wasn't involved much in this pricing factor of Google Meet and also regarding the contact terms of the product.
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West Technology Group, LLC (formerly Intrado)
No answers on this topic
Professional Services
Google
This is very good in the professional services as I started using this first for the professional service only. While using this Google Meet itself gives a professional feel as the UI works in a professional way. The video background modification, multi-screen feature, and some other features help in professional service.
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West Technology Group, LLC (formerly Intrado)
No answers on this topic
Return on Investment
Google
  • Negative: on each webinar someone from our team had to write manually the people that were participating and after that matching it with the registered people list. We wasted time. It could be easily resolved by adding the export list feature
  • Positive: Collaboration and internal meetings. Calendar integration helps us save time.
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West Technology Group, LLC (formerly Intrado)
  • My team and I can better coordinate.
  • I am able to bring my team on one page and can communicate freely.
  • I can add my whole team and the quality of the video remains the same.
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ScreenShots