Google Search Appliance (discontinued) vs. Inbenta Enterprise Search
Google Search Appliance (discontinued) vs. Inbenta Enterprise Search
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Google Search Appliance (discontinued) | N/A | The Google Search Appliance provided document indexing. The product was discontinued in favor of Google's cloud-based options. | N/A | |
Inbenta Enterprise Search | Enterprise companies (1,001+ employees) | Inbenta is a conversational intelligence technology provider headquartered in Sunnyvale. Inbenta Search is a search tool built with the vendor’s Symbolic AI and Natural Language Processing (NLP) that aims to help the user reduce support cost by understanding customers’ questions and quickly delivering the most relevant answers, providing a self-service solution to customer support. | N/A |
Google Search Appliance (discontinued) | Inbenta Enterprise Search | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | Required | ||||||||||||||
Additional Details | — | Inbenta is a scalable solution. The vendor charges based on the number of sessions or searches that occur on the user's support site. The vendor also offers free trials with certain partner integrations including Zendesk and Salesforce Desk.com. | ||||||||||||||
More Pricing Information |
Google Search Appliance (discontinued) | Inbenta Enterprise Search | |
---|---|---|
Top Pros |
| |
Top Cons |
|
|
Google Search Appliance (discontinued) | Inbenta Enterprise Search | |
---|---|---|
Small Businesses | Algolia Score 8.9 out of 10 | Algolia Score 8.9 out of 10 |
Medium-sized Companies | Guru Score 9.0 out of 10 | Guru Score 9.0 out of 10 |
Enterprises | Guru Score 9.0 out of 10 | Guru Score 9.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Google Search Appliance (discontinued) | Inbenta Enterprise Search | |
---|---|---|
Likelihood to Recommend | 7.0 (2 ratings) | 8.0 (1 ratings) |
Support Rating | 5.0 (1 ratings) | - (0 ratings) |
Google Search Appliance (discontinued) | Inbenta Enterprise Search | |
---|---|---|
Likelihood to Recommend | Discontinued Products | Inbenta Technologies Inc. |
Pros | Discontinued Products | Inbenta Technologies Inc. |
Cons | Discontinued Products | Inbenta Technologies Inc. |
Support Rating | Discontinued Products | Inbenta Technologies Inc. No answers on this topic |
Alternatives Considered | Discontinued Products | Inbenta Technologies Inc. |
Return on Investment | Discontinued Products | Inbenta Technologies Inc. |
ScreenShots | Inbenta Enterprise Search Screenshots |