TrustRadius: an HG Insights company

Google Search Appliance (discontinued) vs. Perplexity

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Search Appliance (discontinued)

    Score9.4 out of 10
    N/AThe Google Search Appliance provided document indexing. The product was discontinued in favor of Google's cloud-based options.N/A

    Perplexity

    Score8.7 out of 10
    N/APerplexity Enterprise is an enterprise research and knowledge platform that combines web research, internal knowledge search, multiple AI models, and agentic task execution. Employees can use it to find cited information on the public web, ask questions across connected company content, analyze files, conduct multi-step research, and create work products from a governed workspace.

    $20

    per month

    Pricing
    Google Search Appliance (discontinued)Perplexity
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Google Search Appliance (discontinued)Perplexity
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Google Search Appliance (discontinued)Perplexity
    Considered Both Products
    Discontinued Products
    No answer on this topic
    Perplexity AI, Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    86%
    Would buy again
    6 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    6 Answers
    Best Alternatives
    Google Search Appliance (discontinued)Perplexity
    Small Businesses
    Elasticsearch
    Score8.2 out of 10
    Elasticsearch
    Score8.2 out of 10
    Medium-sized Companies
    Elasticsearch
    Score8.2 out of 10
    Elasticsearch
    Score8.2 out of 10
    Enterprises
    Amazon CloudSearch
    Score8.5 out of 10
    Amazon CloudSearch
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google Search Appliance (discontinued)Perplexity
    Likelihood to Recommend
    7.0
    (2 ratings)
    9.0
    (7 ratings)
    Usability
    -
    (0 ratings)
    8.5
    (7 ratings)
    Support Rating
    5.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Google Search Appliance (discontinued)Perplexity
    Likelihood to Recommend
    Discontinued Products
    The Google Search Appliance is well suited to most site search needs and it is possible to customize the front end seen by website visitors to produce a satisfactory basic interface with basic branding applied to it. However, in some situations it may be necessary to instead make API calls from a web page to retrieve search results and the format in which those results are returned might be a little more difficult to work with.
    Incentivized
    Read full review
    Perplexity AI, Inc.
    Perplexity is helpful when you want auto-code generation for day-to-day problem scenarios such as Powershell script to accomplish a task, Code to invoke a REST API, Class generation from JSON/XML data, etc. It is also helpful when you want to correct or optimize code that you have self-written. Perplexity might not be best suited for scenarios when you need 100% accuracy without your self-verification of correctness.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Homes in on key searches.
    • Immediate response.
    • Simple UI, very user-friendly.
    Incentivized
    Read full review
    Perplexity AI, Inc.
    • Research the company that my prospects work for.
    • Research background on my prospects.
    • Combine those two and come up with about one page on how to approach them based on the space (persona) I created.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • It's my understanding that Google is ending support for the appliance soon. This is obviously an important consideration.
    • The administrator interface is far from easy to use.
    • There is a significant learning curve for new users.
    Incentivized
    Read full review
    Perplexity AI, Inc.
    • Image generation is not upto mark
    • Data analysis for excel is way off
    • Getting insights on data not available online is hard
    • Need to embed like copilot in assisting day to day activities
    Incentivized
    Read full review
    Usability
    Discontinued Products
    No answers on this topic
    Perplexity AI, Inc.
    It's great, but doesn't necessarily feel like it adds enough value over using CoPilot, ChatGPT, or whichever generative AI tool your business already uses. Time will tell if this model continues to be developed, and whether it remains competitive with the other big models out in the industry, and innovating features and integrating more use cases fast.
    Incentivized
    Read full review
    Support Rating
    Discontinued Products
    Neutral rating because I've never needed support.
    Incentivized
    Read full review
    Perplexity AI, Inc.
    No answers on this topic
    Alternatives Considered
    Discontinued Products
    Google search has always been superior. No other search engine application can even come close.
    Incentivized
    Read full review
    Perplexity AI, Inc.
    I use all three at present, Perplexity IS outstanding when It comes to researching, like a search engine on steroids. If you need programming skills Claude or Chatgpt seem better suited for the task. What I normally do in a project IS use all three in order to arrive at a more insightful outcome. The BEST of all world.
    Read full review
    Return on Investment
    Discontinued Products
    • The GSA was not cheap. At all.
    • There has also been a cost associated with our need to switch to another site search solution in the near future, due to Google ending support for the sppliance.
    • That said, we have so much support content that we owed it to our customers to offer a comprehensive search tool to help them find the most relevant content - and of course Google are the masters of this. However, it's worth noting that the alogorithms used on the GSA are far older than those used on google.com.
    Incentivized
    Read full review
    Perplexity AI, Inc.
    • Increases efficiency
    • Saves costs (e.g. for creation of creative content)
    • Frees up time that can be used for other productive actions
    Incentivized
    Read full review
    ScreenShots