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Google Search Appliance (discontinued) vs. Signpost

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Search Appliance (discontinued)

    Score9.4 out of 10
    N/AThe Google Search Appliance provided document indexing. The product was discontinued in favor of Google's cloud-based options.N/A

    Signpost

    Score1.7 out of 10
    N/ASignpost is an automated marketing solution that helps local businesses to get more customers, reviews, and referrals. The software builds customer profiles by capturing email, call and credit card transactions. Signpost's automated marketing engine then uses this data to drive new customer conversion and loyalty, reviews and referrals from existing customers.N/A
    Pricing
    Google Search Appliance (discontinued)Signpost
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Google Search Appliance (discontinued)Signpost
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Google Search Appliance (discontinued)Signpost
    Small Businesses
    Elasticsearch
    Score8.5 out of 10
    Google Business Profile
    Score8.4 out of 10
    Medium-sized Companies
    Elasticsearch
    Score8.5 out of 10
    Google Business Profile
    Score8.4 out of 10
    Enterprises
    Amazon CloudSearch
    Score8.5 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google Search Appliance (discontinued)Signpost
    Likelihood to Recommend
    7.0
    (2 ratings)
    1.3
    (2 ratings)
    Support Rating
    5.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Google Search Appliance (discontinued)Signpost
    Likelihood to Recommend
    Discontinued Products
    The Google Search Appliance is well suited to most site search needs and it is possible to customize the front end seen by website visitors to produce a satisfactory basic interface with basic branding applied to it. However, in some situations it may be necessary to instead make API calls from a web page to retrieve search results and the format in which those results are returned might be a little more difficult to work with.
    Incentivized
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    Signpost
    I would NEVER recommend Signposts! Signpost's fee is very expensive for a small company like ours, so I had to cancel the service - or at least TRY to. I contacted them the day after they billed our card for another $2,000, and I was told that we were automatically on the hook for another year, with no exceptions and no recourse. Very greedy and desperate; this doesn't seem like the way to keep happy clients.
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    Pros
    Discontinued Products
    • Homes in on key searches.
    • Immediate response.
    • Simple UI, very user-friendly.
    Incentivized
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    Signpost
    • The best feature that I like the most and have been using for some time is their marketing tool. Signpost makes marketing an easy task. It has enhanced our productivity.
    • As I did things manually in the past but now Signpost has made this very much easier for me to just trust their marketing tool to do marketing according to the algorithm.
    • It helps me to have more organic views on the platform and more positive reviews on the newsletter.
    • The automated system asks for reviews from the customer which makes it even more helpful in changing and advancing new things.
    • It also changes our approach to the work and with the automated extremely functional setup it increases our positive reviews which is good for the organization.
    Incentivized
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    Cons
    Discontinued Products
    • It's my understanding that Google is ending support for the appliance soon. This is obviously an important consideration.
    • The administrator interface is far from easy to use.
    • There is a significant learning curve for new users.
    Incentivized
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    Signpost
    • Provide user a way to cancel their service.
    • Get rid of the very aggressive sales staff.
    • Refund money for unused moths. Do not be so shady!
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    Support Rating
    Discontinued Products
    Neutral rating because I've never needed support.
    Incentivized
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    Signpost
    No answers on this topic
    Alternatives Considered
    Discontinued Products
    Google search has always been superior. No other search engine application can even come close.
    Incentivized
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    Signpost
    No answers on this topic
    Return on Investment
    Discontinued Products
    • The GSA was not cheap. At all.
    • There has also been a cost associated with our need to switch to another site search solution in the near future, due to Google ending support for the sppliance.
    • That said, we have so much support content that we owed it to our customers to offer a comprehensive search tool to help them find the most relevant content - and of course Google are the masters of this. However, it's worth noting that the alogorithms used on the GSA are far older than those used on google.com.
    Incentivized
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    Signpost
    • The support team is very professional. I had problems while using Signpost in the past and I contacted their support on that matter.
    • They responded very professionally, listen[ed] to each and every problem related to the work, and doing hindrance to the flow of work with the full-fledged solution to the problem.
    • This makes me more confident in using the platform more in depth.
    Incentivized
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    ScreenShots