Google Workspace for Education vs. HouseCall Pro

Google [Workspace for Education (formerly G Suite for Education)] is pretty darn good [at] meeting the needs for educators and students. It is not designed to run your business office, transportation group, or lunch services. It doesn't need to be good at those. Focus on teachers and students. They do that really, really well. The Google folks continue to add features that help serve teacher and students. For example, they have really done a good job of adding Google Meet features such as polling and breakout rooms. Those features required a paid subscription to Workspace, but it makes sense since those features compete with Zoom, which requires a subscription for those services.

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Smaller companies (less than 30 employees) and where their isn't recurring services. It's great for one-time service providers.

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• Email: The best email experience, period. It's fast, has the best mobile apps and tons of addons that extend it.
• Office suite: The Google editors might not have all the features of their MS Office counterparts, but they have most of them and the apps are surprisingly performant.
• Domain management: The Google Admin Console, coupled with the GAM command line tool, is very powerful, easy to use and simplifies any admin's work.

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• Schedule
• Organize jobs
• User-friendly
• Great customer communication

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• The admin console regularly feel sluggish
• Require third party tools to make changes to bulk devices
• Support could be a little better

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• Custom Fields on Invoices
• Labeling Estimates as Quotes or Proposals
• Custom Forms

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Always up, never down. Compatible with so many different platforms, OSes, and tools. For instance, someone can be on a phone, tablet, laptop, and all of those tools are compatible with Google apps like Meet, Docs, Slides, and anything else Google based. It's flexiblity is fantastic and meets our changing hardware and software requirements

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It is much easier to adopt than other FSMs we have tried. While easy to adopt, it is robust and powerful. We were up and running in a matter of days, not weeks.

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Google has a simpler approach to its apps. With all applications being online, things like auto-save being a default have been helpful for many staff in our organisation. Compare this to Microsoft where much of the admin has to be managed by the ICT Team, Google allows for a portion of control to the user to manage permissions of areas. This type of user empowerment helps people see how important ICT is to a business.

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Knowify has job costing but lacks the ability to invoice in the field and requires more work from [the] office staff.

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• There has been a steady evolution of new features coming out that reduced the need for third party tools
• We have been able to sign agreements to lock in annual renewal costs for up to 5 years
• It's a ubiquitous platform, finding support is generally pretty easy

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• Doubled by profit and income.
• Cut my office work in half.
• Improved customer satisfaction

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info