Google Workspace for Education vs. Kartra

Google [Workspace for Education (formerly G Suite for Education)] is pretty darn good [at] meeting the needs for educators and students. It is not designed to run your business office, transportation group, or lunch services. It doesn't need to be good at those. Focus on teachers and students. They do that really, really well. The Google folks continue to add features that help serve teacher and students. For example, they have really done a good job of adding Google Meet features such as polling and breakout rooms. Those features required a paid subscription to Workspace, but it makes sense since those features compete with Zoom, which requires a subscription for those services.

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Kartra is a great platform for a service-based business that needs a moderate cost solution and one-stop shop for their business needs. Kartra has a marketplace of professionals that can train and or get your services set up in the system. The access to Kartra experts is valuable since the platform does have a bit of a learning curve and is not user-friendly when just starting out.

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• Email: The best email experience, period. It's fast, has the best mobile apps and tons of addons that extend it.
• Office suite: The Google editors might not have all the features of their MS Office counterparts, but they have most of them and the apps are surprisingly performant.
• Domain management: The Google Admin Console, coupled with the GAM command line tool, is very powerful, easy to use and simplifies any admin's work.

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• Email Marketing
• Sales Pages
• CRM
• Payment processor

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• The admin console regularly feel sluggish
• Require third party tools to make changes to bulk devices
• Support could be a little better

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• Training and onboarding
• Customer Service
• Initial set up

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Always up, never down. Compatible with so many different platforms, OSes, and tools. For instance, someone can be on a phone, tablet, laptop, and all of those tools are compatible with Google apps like Meet, Docs, Slides, and anything else Google based. It's flexiblity is fantastic and meets our changing hardware and software requirements

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Google has a simpler approach to its apps. With all applications being online, things like auto-save being a default have been helpful for many staff in our organisation. Compare this to Microsoft where much of the admin has to be managed by the ICT Team, Google allows for a portion of control to the user to manage permissions of areas. This type of user empowerment helps people see how important ICT is to a business.

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I switched from Teachable to Karta. Teachable was at a lower price point but I found it harder to use and didn't provide all of the features the Kartra offers. I also experienced holding on to funds for a long period of time after a transaction has been completed. I'm happy that I switched.

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• There has been a steady evolution of new features coming out that reduced the need for third party tools
• We have been able to sign agreements to lock in annual renewal costs for up to 5 years
• It's a ubiquitous platform, finding support is generally pretty easy

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• Great return on investment because you are able to get rid of many of the other programs you may be using.
• Access to Kartra experts to get you up to speed on how to use the platform is a great value added within the Kartra marketplace. You can also add your services to the marketplace.
• The CRM within Karta is top-notch. Allowing you to segment and tag your clients based on your own criteria.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info