Google Workspace for Education vs. Troop Messenger

Google [Workspace for Education (formerly G Suite for Education)] is pretty darn good [at] meeting the needs for educators and students. It is not designed to run your business office, transportation group, or lunch services. It doesn't need to be good at those. Focus on teachers and students. They do that really, really well. The Google folks continue to add features that help serve teacher and students. For example, they have really done a good job of adding Google Meet features such as polling and breakout rooms. Those features required a paid subscription to Workspace, but it makes sense since those features compete with Zoom, which requires a subscription for those services.

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Anyone who wants to have a digital collaboration space for chat, team meetings, audio-video group conferencing, screen sharing, and so on, can start using Troop Messenger. We know that the world can’t move on without communicating with each other, there’ll be no such industry or enterprise that exists where Troop Messenger can’t fit in.

• Email: The best email experience, period. It's fast, has the best mobile apps and tons of addons that extend it.
• Office suite: The Google editors might not have all the features of their MS Office counterparts, but they have most of them and the apps are surprisingly performant.
• Domain management: The Google Admin Console, coupled with the GAM command line tool, is very powerful, easy to use and simplifies any admin's work.

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• Sending a single message to multiple users and multiple groups at once.
• Any participant of the group call can add more participants to the ongoing group call.
• Search filters help you find groups, text files, images, videos, and more in just one go.
• It has many time-saving filters for retrieving text messages, images, videos, users, groups, etc.

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• The admin console regularly feel sluggish
• Require third party tools to make changes to bulk devices
• Support could be a little better

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• To my knowledge, Troop Messenger is already a complete tool, so there is no feature that is required to be improved.

Always up, never down. Compatible with so many different platforms, OSes, and tools. For instance, someone can be on a phone, tablet, laptop, and all of those tools are compatible with Google apps like Meet, Docs, Slides, and anything else Google based. It's flexiblity is fantastic and meets our changing hardware and software requirements

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Independently Invited by TrustRadius

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Google has a simpler approach to its apps. With all applications being online, things like auto-save being a default have been helpful for many staff in our organisation. Compare this to Microsoft where much of the admin has to be managed by the ICT Team, Google allows for a portion of control to the user to manage permissions of areas. This type of user empowerment helps people see how important ICT is to a business.

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Independently Invited by TrustRadius

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The best aspect of range in a remote setting is feeling connected. I feel as though we are all united because we can easily start a conference with our teammates, making it seem like we are all present. These very little things let us coordinate and work together in a way that was never previously conceivable. I like Troop Messenger and the ability to interact without experiencing any latency.

• There has been a steady evolution of new features coming out that reduced the need for third party tools
• We have been able to sign agreements to lock in annual renewal costs for up to 5 years
• It's a ubiquitous platform, finding support is generally pretty easy

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Our team communication and collaboration is simplified with Troop Messenger. Now that we don’t feel the need to use e-mail for checking our work requirements and updates, we check all of them in Troop Messenger and get on to work. We are able to bring non-employees, such as our customers and clients, into it to exchange business conversations. We don’t feel any negative impacts with it.